Norton Symphony Space Hotels – New York City, New York

"Good location. Reasonably priced hotel. The AC was noisy and had to be replaced, which was done in a timely manner.2015-05-28"

"The hotel was filthy and had broken doors and mirrors. The heater sounded like a freight train. Although we'd booked for 3 nights, we left after 1. Don't stay here.2017-11-17"

"The hotel was clean and well-kept, but the Internet connection was poor. I was on a business trip, so it caused some inconvenience. The staff was friendly and helpful.2017-09-09"

"The hotel room was small and dated, and there was no on-site parking. The $35 voucher for parking was a joke.2017-07-11"

"The hotel was clean, safe, and convenient. I had an excellent stay.2016-03-27"

"The hotel was quite outdated; if you're looking for a setting out of the 1980s, this will work for you. The heater leaked on the carpet around the bed, and all the housekeeper did was throw some towels down. There were used shower caps in the bathroom. No tissue boxes. The employees weren't that friendly or accommodating. Breakfast was expensive and poorly displayed. Look for another place to stay.2017-12-21"

"The hotel lobby and dining areas were nice, but the room was small.2015-11-04"

"Nice hotel in a great location. We recommend staying here.2016-08-30"

"Close to Center Park and stores. The hotel was clean and comfortable. Good choice.2019-04-02"

"Excellent location. The hotel was clean. My "classic" room was quite small, but it was quiet and had windows that opened. The bed was comfortable. Congenial staff and complimentary apples and coffee or tea.2018-06-05"

"This was a fantastic experience. The service and treatment were superb. We'd gladly stay at this hotel again, and highly recommend it.2015-04-30"

"The hotel employees were so friendly; it really made a difference.2018-05-23"

"The room exceeded our expectations. The hotel staff was warm, welcoming, and professional. Well worth a stay.2017-05-24"

"Terrible hotel. Don't stay here.2015-05-22"

"Low rates. Hotel room finishes were unreasonably dated. Some areas were significantly deteriorated. The staff was friendly. Breakfast was mediocre. The elevator wasn't in great shape.2015-04-14"

"A pleasant hotel stay. The room was clean and spacious.2016-10-06"

"A regular hotel. No bar or coffee shop on-site.2018-06-29"

"Nice, quiet location and great rates. The hotel room was clean, and the shower had good water pressure. Definitely stay here.2018-01-28"

"Great hotel stay.2016-05-15"

"My room was above the event room, so I could hear noise and music. The heater blew cold air. Tiny bathroom, and there was no hot water. The lobby was nice, though, and the location was great. Reasonable check-in and rates. I expected a slightly better experience at this hotel.2015-10-20"

"Can't beat the location; the hotel was close to both Lincoln Center and Central Park. Nice room, friendly staff, and a great bar. The only problem was that our room was below the Roof Top Club, which had loud music until 4 AM, and no one informed us of this.2015-06-15"

"Everything at this hotel was pricey. The AC in our room was loud, and we had someone knock on our door and ask us to turn down the TV. A housekeeper broke the iron the 3rd day and left it in our room. All the employees were nice.2017-05-21"

"Great hotel. Stay here.2017-05-11"

"The hotel was expensive but average. The parking lot was flooded, so there was nowhere to park. Not a good experience.2018-10-30"

"Good location near the city. Fair price. The hotel was clean, and all the amenities worked. The staff was courteous and informative. We appreciated the breakfast, and were happy to see an elevator being installed. Everything met our expectations.2016-04-13"

"One of the nicer hotels in the area. I got a 1st floor room as requested and was able to park right outside the door. The staff was pleasant. Nice breakfast.2015-12-04"

"The hotel was lovely, and the room was immaculate and quiet. Breakfast was delivered on time. Ask for a room with a view that's far from the elevator.2019-06-08"

"Hotel was clean and had a fun atmosphere. The room was fine, but the wireless Internet connection didn't work well. Front desk clerk made me feel foolish when I couldn't find the ice machine. Not happy about the $20 service fee. On-site food was expensive.2015-01-16"

"I loved this hotel. It wasn't luxurious, but had character and hospitable personnel.2018-04-26"

"The hotel was clean enough, and the rates were reasonable. The bathroom was slightly dated. Good front desk service, and there was plenty of parking.2016-11-04"

"The hotel room was modern and spacious, and the employees were friendly and accommodating.2016-04-24"

"The hotel was affordable, clean, and comfortable. Perfect for a short stay.2016-04-23"

"I enjoyed the hotel room, and the employees were helpful and nice. Convenient for business in the downtown area, and parking was also convenient. Good place to stay.2016-02-16"