"When I arrived at the hotel, the staff was outside smoking, which made a bad first impression. The check-in clerk didn't look at me or address me directly. My room was on the 2nd floor by the stairway, and I heard loud noise from the hallway. The towels were discolored, and the bathroom wasn't that clean. Find a better place to stay.2017-09-06"
"The 1st hotel room wasn't ready; there were bags of garbage on the floor, and there were no towels or toilet paper. We were moved to another room, but it smelled musty so we went back to the 1st room. No quarters available for the laundry room; I had to go across the street to a gas station to get some.2017-10-16"
"The hotel employees were wearing masks or practicing social distancing. The bedsheets in the closet were dirty, and the lamp was missing the lightbulb. The "heated" pool was cold.2020-06-16"
"Fairly priced and close to the airport. Nice hotel with good-sized rooms. Breakfast was filling, and the parking lot was cleared of snow and ice. A pleasant experience.2016-12-15"
"Convenient to the interstate and Syracuse Airport. The hotel was new. Had a pool. No free weights in the exercise room. Appreciated the fresh cookies at check-in and the manager's reception in the evening. The complimentary breakfast had a variety of choices. I recommend staying here.2016-04-29"
"The hotel was conveniently located and just 10 minutes from the airport. There were several chain restaurants within walking distance. I appreciated the gym with machines and free weights, and breakfast had both hot and cold food.2017-01-30"
"The hotel room was spotless, and the staff was great. You'll like staying here.2019-07-17"
"My hotel stay was awesome except for the noise from another room; there was banging and yelling at 2 AM. The front desk clerk gave us a discount.2019-05-22"
"The hotel was much better than I expected. The room was great and had many extras, making our stay perfect. Nice staff, too. I wouldn't change a thing. You won't be disappointed.2018-08-24"
"I had a comfortable stay for the price. The hotel room was clean and comfortable, and the check-in clerks were helpful and amiable. Good breakfast with hot and cold selections. I'll definitely stay here again.2017-08-16"
"A lovely hotel for a good price. The staff was helpful.2018-11-24"
"The room was spacious, the staff was helpful, and breakfast was great. This hotel was an excellent choice.2018-03-26"
"The hotel was clean, but we had some issues. One of the queen beds was broken, and nothing was done about it even though we reported the problem. The wireless Internet connection was so slow it was useless. Our room key was deactivated the last day of our stay. The staff was fine, but we were disappointed.2017-07-25"
"The hotel wasn't clean, and the pet rooms were directly under the very noisy restaurant. Don't stay here.2016-08-16"
"I loved the location in downtown Oswego. I was woken up in the morning by construction noise, apparently from remodeling work. Try to get a river view room.2015-05-04"
