"I stay at this hotel every year. The rooms are clean, and the TVs work well. The front desk clerks are nice and helpful. Breakfast is OK, and waffles are available.2019-08-10"
"The hotel was worn and seemed overpriced. The furniture and bathroom looked old. Great front desk service.2019-03-26"
"A very clean hotel, but the beds were horribly uncomfortable. Great night staff.2015-09-17"
"I wasn't happy and expected more for the price. I asked the hotel clerk about having the sofa bed opened and was told I could do it myself. The room wasn't that clean, and the bathroom sink had an unsightly crack. I didn't appreciate the view of the dumpster.2019-08-27"
"The hotel employees were pleasant, and I enjoyed the restaurant and bar on the 2nd floor.2017-12-28"
"Nice, clean hotel. The staff was exceptionally helpful. You won't regret staying here.2015-08-04"
"A positive experience. The hotel was clean and well-maintained.2015-06-11"
"Convenient to the thruway, but a bit difficult to find due to poor road signs. The hotel room was nice, and I received a friendly greeting when I arrived. Breakfast had a comprehensive selection, but the coffee wasn't very good.2015-06-12"
"The hotel room needed a facelift. The wallpaper was scratched, and the bathtub was old. However, breakfast was very good. You could do better for the price.2015-05-26"
Pet friendly hotel
More >
- allows pets up to 75 pounds only, 2 pets per room - $50 per night pet fee - $150 maximum per stay pet fee. - Oct 2020 < Less
TripAdvisor Traveler Rating: Based on 25 reviewsRead Recent Reviews
"I had a pleasant and comfortable stay at this hotel.2015-08-22"
"Staff went out of their way to welcome families of West Point graduates; they provided an informational booklet and opened breakfast early - parking was easy and safe - outstanding place to stay.2012-05-01"
Midscale, smoke-free, all-suite, extended-stay hotel
Near Nanuet Mall and I-87
3 floors, 124 suites - elevator
No swimming pool
Exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
More >
- allows up to 2 pets per suite - $75 pet fee if staying 4 nights or more - $25 per night pet fee if staying fewer than 4 nights. - Dec 2020 < Less
"Conveniently located. The suite was clean and comfortable. Check-in went smoothly. The employees were friendly and helpful; they made sure we were in a 1st floor room near an exterior door since we were traveling with our old dog. The hotel had food we could buy and cook in our room. We were pleased with our stay and highly recommend this hotel.2015-07-19"
"Clean hotel with nice personnel. Unfortunately, the pool was closed and breakfast was to-go. Just a place to sleep.2021-06-02"
"The motel was dirty, and check-in was terrible. Not a good stay.2015-08-06"
"I reserved 3 rooms and was disappointed. One smelled like pipe smoke, and another one had bedsheets that smelled like cigarette smoke. Only one room was clean and well-maintained. When I asked for new sheets, the hotel clerk treated me horribly.2015-06-24"
"Room wasn't clean - AC air had an unpleasant, moldy smell - not a good choice.2013-06-01"
"Good hotel. The room was nice, and the employees were kind. Go for it.2022-04-28"
"The suite was perfect. Great hotel staff. The shuttle service to and from the college graduation and dinner was perfect. Awesome breakfast, too. 2019-05-15"
"Great hotel, but there was no whirlpool.2018-09-27"
"The hotel was clean and beautiful. Good breakfast choices.2018-08-09"
"The hotel Internet connection was slow and wasn't secure. Housekeeping was fairly good.2018-06-20"
"Not a good stay overall. There was no microwave and the room, and the maintenance employees were inept and rude. Excellent reception staff, and management was helpful. The parking lot was poorly lit. OK for a brief stay only.2022-02-19"
"The hotel was amazing. Nice room and bedsheets, though the water pressure in the shower was a bit low. The exercise room needed a bit of maintenance.2018-03-30"
"Nice hotel in a nice location. No water pressure in the shower. Good customer service. No elevator in our section of the hotel. Overall, the experience was good.2015-03-17"
"A great little hideaway tucked into the hills. Everything was spotless and smelled clean. Room was quiet and comfortable. The bed was divine. The staff was terrific, and seemed sincerely interested in us. We asked for extra bedding, and it arrived quickly. We wanted a scone warmed up, and it was done. They asked again if all was well. Nice lounge area. By all means, stay at this hotel; you'll be treated like royalty.2015-03-31"
"Hotel was clean and well-maintained. Wireless Internet worked perfectly. Friendly staff. The pool was short and shallow.2015-02-19"
"The hotel was run-down, dirty, and smelled like cigarette smoke. Don't stay here.2018-01-04"
"The beds were comfortable. The hotel employees were friendly, helpful, and always had a smile. We felt welcome from the time we walked through the door. Book it.2017-11-07"
"Great service and great food at the hotel restaurant.2015-09-28"
"Great hotel. I appreciated the cleanliness of the exterior and interior. The staff was warm and friendly, and I enjoyed the complimentary hot breakfast. I've stayed here a few times and haven't been disappointed.2016-09-01"
"All the employees were nice. I recommend this hotel.2016-08-30"
"Clean room and friendly, helpful hotel clerks. We really enjoyed staying here and highly recommend it.2015-11-09"
"Convenient to restaurants and Westchester Medical Center. The hotel was immaculate and organized, and there was daily housekeeping service. The front desk clerks were extremely helpful. Outstanding hot breakfast. I highly recommend staying here. 2022-06-12"
"We had an uneventful hotel stay, which is exactly what we wanted. Good room. No complaints.2020-09-14"
"The carpet in my room felt damp, and the neighbors were loud. The pillows were small. The faucet dripped. Service was poor. Pay more and stay at another hotel.2018-09-17"
"The hotel clerks were helpful with dining suggestions. I recommend staying here.2017-10-19"
"The hotel room was clean, comfortable, and spacious.2017-04-18"
"The hotel was clean, and the room was beautiful. Plenty of hot water for showers. Definitely stay here.2020-09-30"
"The hotel was comfortable, and the room was clean. Pleasant front desk clerk and nice guests. I enjoyed my stay.2019-09-24"
"There was no one at the front desk when I arrived at the hotel. There was a sign saying a clerk would be right back, but I waited 30 minutes. The employees returned smelling like smoke. In the morning, the water was a weird brown color, so I went to breakfast hoping for coffee, but there was no water and no regular coffee.2017-11-16"
"I felt really comfortable at this hotel, and everything was good.2015-05-25"
"We checked in at 4 PM and found the the room wasn't ready and the housekeeper was sitting on the bed. We went down to the bar for a while. When we went back to the room, it had been given to another guest. The lights and AC in the 2nd room didn't work. We've stayed at this hotel 3 times, and it's gone downhill each time. We won't stay here again.2022-10-19"
"The rates were reasonable, and the community was peaceful. The motel didn't have an ATM.2020-04-13"
"The motel wasn't fancy, but it was cheap and the employees were pleasant.2018-09-28"
"The room was old, run-down, and depressing. The bed was a ruin, and springs stuck into my body. The fridge leaked and soaked my overnight bag. The shower was really nice, but the water was too hot. No room keys available. Don't stay at this motel.2017-08-04"
"The motel room was clean, and I loved the bathroom. Poor wireless Internet, though, and there were no batteries in the TV remote control. I was pleased with the service and expediency of the staff. The complimentary breakfast was better than I imagined.2015-10-24"
"Nice hotel near good restaurants. The beds were comfortable, the room was clean, and check-in was pleasant. The AC was loud, but that was the only negative.2018-08-14"
"The hotel smelled like marijuana. There was a cigarette burn on the bed, and the bedsheet was stained. The night clerk was horrible and lacked customer service skills. I left after one night. Not a good experience.2017-08-24"
"The hotel was adequate and everything was in working order, but the the decor and overall look were kind of seedy. One elevator made a banging sound each time it opened. An OK value if you don't need to be impressed or pampered.2017-07-13"
"Nice hotel, but not upscale. The rooms surround the common area below, so it was noisy; we were on the 2nd floor and could hear people talking even when they weren't being loud. There were dirty dishes in the hallway for 3 days. The restaurant doesn't open when the hotel isn't busy. The same menu was served at the bar, but it wasn't a comfortable place to eat a full meal. The bartender was the one bright spot; she both tended bar and served the food.2019-12-02"
"The room was comfortable and spacious. We enjoyed our stay at this hotel.2017-08-10"
"The bed was hard as a rock, so I didn't sleep well. The front desk clerk was nice, but check-in took 20 minutes. Find another hotel.2018-07-27"
"The hotel was dirty, run-down, and smelly. Don't stay here.2017-05-28"
"Nice hotel. Go for it.2016-07-04"
"Convenient and pet-friendly. The hotel was older but clean, and the employees were friendly and accommodating. The kitchenette was helpful, and there was an Olive Garden restaurant next door.2016-01-06"
"Room wasn't clean when I arrived - bedsheets were dirty; front desk clerk gave me clean sheets, but I had to make the bed myself - no cookware provided - bathroom was filthy - I didn't stay.2012-04-01"
"Nice location less than a minute from Rte. 17. Our studio was comfortable, clean, and nicely decorated, and we liked being on the 1st floor near the pool, front desk, and breakfast area. The housekeeper noticed a bit of blood on my husband's pillowcase from home and took it to wash, which was very thoughtful. The hotel clerk was helpful and friendly. The small pool was dirty, and the water was cloudy. Get to breakfast early, especially on weekends; it was crowded and the table and floor got dirty quickly. The food was slow to be replenished.2019-07-31"
"Good hotel in a great location. Better vacuuming was needed, but that was the only negative.2018-07-02"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Address: 1000 Palisades Center Drive, West Nyack, NY 10994
Hotels, Motels, Lodging, and Accommodations – Palisades Center Mall, West Nyack, New York NY, USA
