"There was construction everywhere. Don't stay at this hotel.2023-05-20"
"Two of the hotel clerks were polite and helpful, but two others were rude and snobby.2019-09-14"
"We stayed at this hotel because of my mother's surgery, and all the employees were courteous, friendly, and sympathetic. Don't hesitate to stay here.2018-12-28"
Upper-upscale, smoke-free, full-service, downtown hotel
Connected to Rochester Riverside Convention Center
27 floors, 338 rooms
Free shuttle to Rochester Airport
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - room service
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016 < Less
"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"
"Don't stay at this hotel unless you're on a tight budget.2023-08-13"
"I had a decent hotel stay, but the rates were a bit high. The bathroom sink didn't drain. Breakfast wasn't included.2023-06-12"
"The hotel was run-down and felt dirty. The carpet in the room was stained and looked gross. The shuttle was convenient, but it was really dirty.2018-11-11"
Pet friendly hotel
More > - allows dogs and cats only - allows pets up to 50 pounds, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Sep 2023 < Less
"The hotel was reasonably priced, and the room was nice and clean. The employees were accommodating and brought up extra towels right away when we asked for more. Trouble-free check-in and checkout. The continental breakfast was satisfying.2019-07-21"
"Good location and great value. Nice hotel with clean rooms and friendly employees. The wireless Internet was super-fast. I liked the waffle maker at breakfast.2017-10-24"
Budget, smoke-free, all-suite, extended-stay hotel
Near Seneca Park Zoo
2 floors, 125 suites - elevator
No swimming pool
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
More > - $10 per night pet fee if staying 7 nights or more for each pet - $150 pet fee if staying fewer than 7 nights for each pet. - Jan 2022 < Less
"The staff was excellent, but there seemed to be a lot of long-term residents at this hotel. 2020-07-19"
"The room was big and clean, and the staff was accommodating. I recommend this hotel.2018-03-12"
"The hotel had poor soundproofing, so I could hear everything going on in the rooms beside and above mine. I also found a roach in my room. Wouldn't stay here again.2015-08-13"
"I loved this hotel; it was so quiet. Stay here.2021-02-14"
"A bad hotel. Don't stay here.2017-03-23"
"Convenient to restaurants, stores, and highways. The accommodations and amenities outweighed the price. I just needed a place to sleep, and this hotel was perfect for my needs.2015-04-28"
"Close to the zoo, but not right in the city. The hotel was nice, clean, and inviting. The employees were friendly, helpful, and positive. Nice pool and whirlpool. I definitely recommend staying here.2016-04-29"
"We stayed here for 2 weeks, and the employees were absolutely wonderful during a difficult time for us. They helped with all our needs, and even let our brother stay for breakfast a few times. I highly recommend this hotel.2016-04-13"
"Great service and great experience. We enjoyed our hotel stay.2016-03-22"
"Convenient to restaurants, and easy access to main roads. My hotel room was clean and comfortable. Check-in and checkout were extremely straightforward and quick. Don't hesitate to stay here.2022-03-17"
"Great hotel. The room was clean and quiet, and the staff was courteous. You won't be disappointed.2018-11-08"
Upper-midscale, smoke-free hotel 13 miles from Rochester
4 floors, 90 rooms and suites
Heated indoor swimming pool - exercise room
Microwave and refrigerator in every room
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs and cats only, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Feb 2024 < Less
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Rochester
About a mile from Rochester Airport
5 floors; 88 studio to 2-bedroom suites
Free shuttle to Rochester Airport
Free shuttle to other attractions within 3-mile radius
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Park and fly not allowed
Pet friendly hotel
More > - allows up to 2 pets per room - $15 pet fee for 1st night - $10 fee for each night thereafter - $250 maximum per stay pet fee. - Jul 2016 < Less
"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"
"Great location and awesome hotel staff. Definitely stay here.2017-02-21"
"Pleasant hotel stay. The room temperature was perfect, and I was able to return later to retrieve something I'd mistakenly left behind. Stay here.2016-08-17"
"This is an older hotel near the airport. It was clean but not updated. No restaurants in the area. I was disappointed.2021-06-28"
"Not a good value. The entire 2nd floor of this hotel smelled like mildew. The carpet in my room felt soggy, and the hallway ceiling had leaks and falling plaster. The evening clerk was friendly and helpful, but the morning clerk was sleeping when I went to the lobby at 5:15 AM. Breakfast was good, and the attendant was friendly and kept the area clean. Don't stay here.2018-08-10"
"Close to the airport, but I rarely heard airplane noise. The hotel staff was friendly. I'll stay again.2016-10-02"
"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"
"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"
"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"
"No room amenities. The toilet didn't flush well. No washcloths provided, and I never got any after asking for some. There was no one at the front desk most of the day. Don't stay at this hotel.2021-06-24"
"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"
"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
