Upper-upscale, smoke-free, full-service, downtown hotel
Connected to Rochester Riverside Convention Center
27 floors, 338 rooms
Free shuttle to Rochester Airport
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - room service
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More >
- allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016 < Less
"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"
"The hotel was run-down and felt dirty. The carpet in the room was stained and looked gross. The shuttle was convenient, but it was really dirty.2018-11-11"
"Two of the hotel clerks were polite and helpful, but two others were rude and snobby.2019-09-14"
"We stayed at this hotel because of my mother's surgery, and all the employees were courteous, friendly, and sympathetic. Don't hesitate to stay here.2018-12-28"
"Great hotel. There were restaurants everywhere, and Target was just 100 meters away.2017-07-04"
"Pleasant hotel with friendly employees. Don't hesitate to book here.2016-08-16"
"The 1st room had a strong chemical odor and was unacceptable. We were moved, but the 2nd room had no AC. The 3rd room was acceptable. The front desk clerks were polite and did their best to assist us. Extensive renovations were underway during our stay. I don't recommend this hotel.2016-08-02"
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Rochester
About a mile from Rochester Airport
5 floors; 88 studio to 2-bedroom suites
Free shuttle to Rochester Airport
Free shuttle to other attractions within 3-mile radius
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Park and fly not allowed
Pet friendly hotel
More >
- allows up to 2 pets per room - $15 pet fee for 1st night - $10 fee for each night thereafter - $250 maximum per stay pet fee. - Jul 2016 < Less
"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"
"Great location and awesome hotel staff. Definitely stay here.2017-02-21"
"No room amenities. The toilet didn't flush well. No washcloths provided, and I never got any after asking for some. There was no one at the front desk most of the day. Don't stay at this hotel.2021-06-24"
"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"
"Stay at this hotel.2019-02-22"
"Located near restaurants and stores. The hotel was clean, the employees were friendly and helpful, and breakfast was good. The room was too warm and the AC wouldn't turn on, but I recommend staying here.2018-02-23"
"Our room was near a utility room, and we had a sleepless night because of the noise. The hotel staff was accommodating.2017-08-27"
"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
"Good experience. This hotel is a nice place to stay.2020-10-04"
"The hotel was old, noisy, and needed to be refurbished. The room smelled strongly of air freshener, so we had to open the window to air the room out, but then it smelled musty.2019-09-26"
"Housekeeping only came once in 7 days. I had to go to the front desk every evening for towels, despite multiple requests for room servicing. One evening there were no towels available except pool towels. Don't stay at this hotel.2019-07-02"
"Good value. The hotel was a little tired. My room was clean, but the heater was loud. Some Internet issues were quickly resolved. The employees were nice. No airport shuttle.2019-05-31"
"Good value. The hotel and room were clean, and the staff was friendly and professional. Breakfast was disappointing, though, since the food ran out early. Good coffee. Nice place to stay.2019-02-25"
"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"
"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"
"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"
"The hotel room was clean and comfortable, and the employees were helpful and friendly. The only down side was that the pool was too cold to enjoy. Great breakfast.2016-11-20"
"The hotel room was comfortable and clean, and the staff was friendly. The exhaust fan in the bathroom made a rattling noise, but that was a minor issue. The airport was within walking distance, but we weren't at all disturbed by plane noise. Good breakfast. Enjoy a stay here.2016-02-04"
"A nice, clean hotel. No microwave in the room, though. The staff was pleasant.2021-04-05"
"The hotel was worth the price. The staff was so friendly and helpful. I had an excellent stay.2018-10-18"
"Clean room and helpful hotel staff. Not having coffee or a complimentary breakfast was a downer.2017-10-13"
"We had a perfect stay at this hotel. Great location. The room was quiet and clean, and the front desk clerks were the best. They went out of their way to make us feel welcome and be of assistance.2015-11-01"
"This is an older hotel near the airport. It was clean but not updated. No restaurants in the area. I was disappointed.2021-06-28"
"Not a good value. The entire 2nd floor of this hotel smelled like mildew. The carpet in my room felt soggy, and the hallway ceiling had leaks and falling plaster. The evening clerk was friendly and helpful, but the morning clerk was sleeping when I went to the lobby at 5:15 AM. Breakfast was good, and the attendant was friendly and kept the area clean. Don't stay here.2018-08-10"
"Close to the airport, but I rarely heard airplane noise. The hotel staff was friendly. I'll stay again.2016-10-02"
"The bathroom smelled like raw sewage. Avoid this hotel.2015-10-10"
"Right across from the airport. Good value. Hotel staff was very helpful.2015-03-23"
"Great hotel, though it was a bit overpriced. The room was clean. The check-in clerk was great and went the extra mile for us. Breakfast was very basic.2019-05-09"
"The hotel was nice and clean. The message light on my phone wouldn't stop blinking, and there was no one from maintenance available at night.2017-12-10"
"This hotel is a good choice for a budget-friendly stay. The room was clean and comfortable, and check-in was swift. The staff was friendly. I had no complaints. Breakfast was average.2022-11-29"
"The hotel wasn't clean and needed remodeling. Find another place to stay.2021-11-15"
"The bathroom was in bad shape, and the toilet was in the entrance to the room. I was given another room. My car's catalytic converter had been removed during the night. Don't stay at this hotel.2021-08-28"
"The hotel wasn't fancy, but it was fine and the price was right. Clean room and nice front desk clerk.2019-06-16"
"Nice hotel. The staff was always pleasant and friendly. They made me feel welcome. Stay here.2018-12-28"
Pet friendly hotel
More >
- allows up to 2 pets per suite - $10 per night pet fee if staying 7 nights or more - $25 per night pet fee if staying fewer than 7 nights. - Jan 2022 < Less
"The heating and cooling system didn't work properly, and the light next to the bed didn't work. The toilet was dirty. Stay away from this hotel.2015-10-08"
"The hotel was older but decent and clean. Great BBQ restaurant next door. We had no complaints.2021-10-25"
"Great hotel with nice employees and good service. Breakfast was tasty. I'd stay here again any time.2018-04-10"
"My hotel stay was fine, but I was a little disappointed with the lack of attention to details. I asked for a cot, but didn't get linens for it. When I requested them, they were brought up promptly, but were old, threadbare, and smelly.2016-04-25"
Upper-midscale, smoke-free hotel near Monroe Community College
4 floors, 122 rooms and suites
Heated indoor swimming pool - exercise room
Microwave and refrigerator in every room
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More >
- allows dogs and cats only, 2 pets per room - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - Mar 2023 < Less
"Worth the price. Good, quality room and great hotel staff. My family was pleased with my choice.2018-05-17"
"The hotel was clean and well-lit. Nice personnel and great workout facility. Eat dinner at Perloes in East Rochester; the food is excellent.2017-09-16"
"The hotel was reasonably priced, and the room was nice and clean. The employees were accommodating and brought up extra towels right away when we asked for more. Trouble-free check-in and checkout. The continental breakfast was satisfying.2019-07-21"
"Good location and great value. Nice hotel with clean rooms and friendly employees. The wireless Internet was super-fast. I liked the waffle maker at breakfast.2017-10-24"
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- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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