"I was disappointed that no hot food was available. There was only one hotel clerk on duty at a time. The tap water tasted like chlorine, and the only vending machine with water was on the 1st floor.2020-05-25"
"Good experience. The hotel was clean, and I had a comfortable king executive suite in a new section of the property. The new indoor water park was perfect for my niece's birthday party, and the staff was accommodating. Book it.2017-10-05"
"I didn't like staying at this hotel and don't recommend it.2018-10-02"
"Cheap hotel. The room was pretty clean, but needed a make-over.2016-07-25"
"The hotel was nothing special, and the security level was low. The front desk clerk was nice.2016-07-14"
"Right off I-90. The hotel was clean, pet-friendly, and close to everything. Had both smoking and non-smoking rooms. Barking dogs woke me up. Get up early and enjoy the breakfast bar from 6-9 AM. I enjoyed my stay and would come back.2016-07-07"
"Good rates. We heard a lot of slamming doors and children making noise in the hallway. The Internet wasn't working, which was a big disappointment. The hotel staff was friendly. Breakfast was all carbs. I'd stay here again.2016-05-16"
"This was the worst hotel I've ever stayed in. The room smelled bad, and the carpet was filthy. The walls were half painted, the counter was cracked, and the fridge was disgusting. The curtains were hung like a sheet, and the AC didn't work. I was afraid to get in the elevator. Don't stay here.2019-09-30"
"The hotel was being renovated during our stay. Our rooms shouldn't have been rented out in that condition. Don't stay here until the work is complete.2019-08-27"
"I was disappointed. The hotel was being renovated during my stay. The fridge in my room was noisy, and the AC knob to control the temperature was missing. The AC in the 2nd room worked properly. The TV cabinet was missing the finished top.2019-08-24"
"Good hotel. Breakfast was great.2019-07-12"
"The hotel was close to the casino and not too far from Presque Isle State Park. The staff was nice, and it was wonderful being able to have our dog with us.2018-08-25"
"The 1st room hadn't been made up, and the 2nd room reeked of stale smoke. The hotel staff cleaned the 1st room while we went to dinner. We were surprised by a $35 fee for our dog. Stay somewhere else.2021-04-18"
"The hotel room was clean, and the bedding was nice. The phone was broken, and there were no chairs in the room. The phone was replaced and we got a chair the 1st day, but we never got my requested wake-up call. We'd stay here again.2020-10-27"
"The hotel was OK, but it was a little pricey for not having any food or working ice machines.2020-08-11"
"The hotel was clean and reasonably priced, and the bed was comfortable. Friendly check-in. The only restaurants nearby were fast-food, but there were more options at the next exit.2019-05-08"
"We've stayed at this hotel several times. All the employees are pleasant and helpful, and the check-in clerk was exceptional.2019-04-22"
"The hotel had no hot water for showers in the morning, and the $5 we were offered in compensation wasn't adequate. Not happy.2017-11-29"
"The hotel room was nice and clean. Good, quick breakfast. Everything was fine.2017-09-18"
"There was no hot water during our weekend stay at this hotel. The staff kept telling us that nobody else had a problem, and maintenance would be called. We were given a $35 credit. The pool was actually at an adjacent property; you have to walk across the parking lot and through the other hotel's laundry facility to get there. Find another place to stay.2017-08-17"
"The hotel was clean. I had a pleasant stay.2017-08-02"
"Affordable and close to shops and other attractions. The hotel room was a little dated and needed some repairs, but it was clean and the beds were comfortable. Friendly, helpful personnel. The shuttle to the casino was handy. I'd stay here again.2016-12-01"
"I had a pleasant overnight stay at this hotel. The room was better than I expected; it was spacious and everything worked. Check-in was quick, and the staff was friendly and helpful. I'd stay here again.2017-12-19"
"The hotel room was clean, but the carpet had two large tears in it. There was a big crack in the sink. The employees were courteous and helpful.2021-05-19"
"The hotel was nice.2020-09-29"
"Nice hotel. Good, clean accommodations with nice, modern furnishings. I liked the fall seasonal decor. The staff even had cookies, popcorn, and cider available for Halloween.I'd definitely stay here again.2019-10-31"
"I recommend this hotel. The only issue was that the gym was closed because some machines were broken and the new parts had to be ordered.2019-07-23"
"The hotel room was small but decent, and the rates were fair. When we arrived, the staff was unhappy to see us and didn't give us any information about breakfast or checkout time. Keep your expectations low.2019-05-29"
"The hotel room was clean and had a great view of the bay. The heating and cooling unit was super loud the 1st night. The staff was friendly.2021-05-06"
"Good hotel stay from start to finish.2018-12-06"
"Great place by the water. The toilet paper dispenser was broken. The hotel staff was friendly and helpful.2017-07-06"
"Nice hotel right on the water. Our room had a fantastic view of Lake Erie and Presque Isle. We were greeted by a friendly front desk clerk who was helpful in getting us settled. We had a wonderful dinner at the on-site restaurant. We couldn't have asked for a nicer place to stay.2017-04-04"
"The hotel was close to the interstate and easy to find. The room was clean, and the bed was comfortable. The walk-in shower in our accessible room was convenient. The staff was accommodating when we had a car emergency, which was so helpful. Minimal breakfast because of Covid.2020-09-07"
"I had a good hotel stay with no issues.2019-03-22"
"The mattresses in both our rooms were too firm, but everything else was fine. The hotel is a great place to stay overall.2017-07-19"
"Not a good hotel. Don't stay here.2016-10-10"
"Located in the middle of the shopping district, with lots of good restaurants nearby. The hotel room was clean. Great staff made for an enjoyable stay, and breakfast was good. Go for it.2016-09-02"
"Good price for nice accommodations. Great hotel room with a comfortable bed. The bathroom needed better cleaning, especially the shower. We arrived at 2:30, but weren't able to check in until 3 PM. The front desk quickly replaced the batteries in the TV remote control. 2021-08-28"
"The hotel was nice, clean, and reasonably priced. The employees were friendly. Stay here.2021-08-18"
"I was confused by the signs about face masks when many of the hotel employees didn't wear them. When we asked about it, we were lectured about why masks were unnecessary and the vaccine was bad.2021-06-07"
"The room was too hot, even after we turned off the heater. The bathroom wasn't that clean, and we had to ask for fresh towels every day. Don't stay at this hotel.2020-12-12"
"Convenient to Splash Lagoon and other attractions. We couldn't have been more pleased. The suites were clean, the staff was pleasant, the pool was great, and breakfast was good. I highly recommend this hotel.2018-04-02"
"Beautiful hotel room for a good price. Great staff. I had a wonderful experience.2016-03-01"
"I was impressed by the spacious room, the efficient hotel staff, and the overall cleanliness.2016-02-22"
"The room was clean and well-kept, and the staff was friendly. Breakfast needed more selections. Great experience; I highly recommend this hotel.2015-12-03"