"Nice hotel for the price. The carpet, curtains, and ottoman in my room were stained; the manager addressed the issue right away, but there were no other rooms available. The staff was friendly.2019-09-21"
"Worth the price. Clean, comfortable room and super-friendly employees. The pool was amazing, and the continental breakfast was superb. Don't think twice about staying here.2017-08-07"
"I felt like I was in a luxurious hotel for less money. Enjoyed the room, and the bed was extremely comfortable. Great breakfast. Don't hesitate; make your reservations now.2015-06-22"
"A lovely, well-maintained hotel with a pleasant staff.2015-04-20"
"The hotel room was clean and nice, but the water pressure was pretty bad. The checkout clerk didn't know how to re-do our charges on a credit card that would have given us reward points. Breakfast was a to-go bag, but we weren't given one.2021-09-03"
"Our room had been smoked in, which bothered my asthma. The hotel clerk offered us a room change, but we had already unpacked. I asked for spray and was told they didn't have any.2021-09-01"
"A nice, new hotel. The room and bed were comfortable, but there were no cups and only one bath towel. The employees were helpful. Not enough carry-out breakfast bags available.2021-08-03"
"The hotel wasn't overly posh, but it was worth the price and fit my needs. The room was clean, and the employees were kind. The late-night dinner was welcome. Stay here.2020-03-08"
"The parking lot was poorly lit, and , and the curb cement had a chip that caused my husband to fall.2019-11-11"
"The decor was dated, but the room was clean and the bed was comfortable. The hotel staff was extremely friendly. I got a good night's sleep for a reasonable price and would stay here again.2018-12-22"
"The hotel was clean and comfortable. I'd stay here again.2018-05-21"
"The heater in my room was loud. The hotel staff was helpful and friendly. The driveway was on an incline and was slippery due to a winter storm. I heard snow plows all night.2018-01-19"
"Easy access to events. Great hotel with clean rooms. Easy check-in and checkout. Nice place to stay.2018-05-01"
"Good downtown location for a reasonable price. Nice, big hotel room. Great service.2015-05-28"
"Walk to Times Union Center and restaurants. Our hotel room was clean and updated, and the bed was comfortable. We'll definitely return.2015-04-26"
"Limited dining options in the area, which was mostly office buildings. Great rates. Renovations underway, including in-room microwaves and refrigerators. The room was spacious and clean, and the bed was so comfortable we inquired about the brand. Hotel staff was pleasant and responsive. Great breakfast. Only had valet parking, but the valets were nice and courteous. We had a great meal at the Albany Pumphouse a few blocks away. We'd definitely stay again.2015-04-02"
"The room was clean and beautiful, and the hotel clerks were courteous. Walk to restaurants.2017-07-25"
"Convenient to the capitol area, downtown, and arena. Great hotel, and it was just renovated to retain elements of the original architecture with a contemporary look and functionality. The staff was helpful.2016-03-29"
"Good location for lobbying the legislature. Large, well-decorated hotel room. The restaurant was open until 11 PM.2016-03-25"
"The hotel was close to the VA hospital, and the amenities were excellent.2020-02-22"
"A clean, excellent hotel with friendly employees. I had a great stay.2019-12-18"
"The room was nice and clean. No lotion or shower cap provided, but the housekeeper brought lotion when I asked for some. Helpful, friendly hotel clerks and good breakfast. I recommend staying here.2018-04-17"
"The hotel was clean, and the room was comfortable. Pleasant personnel and convenient breakfast. Good experience.2017-06-18"
"The hotel had some nice amenities, but it needed updating. We could hear a lot of noise from the room next door.2017-03-26"
"The hotel was incredibly convenient to Albany Medical Center. The employees were friendly and helpful. I had a pleasant stay.2019-12-14"
"Walk to Albany Medical Center and the VA Medical Center. The room was clean and comfortable and had a fridge and microwave. The beds were a bit firm. I can't say enough about the professionalism and genuine kindness of the hotel clerks. The parking lot entrance was tricky to find.2017-09-13"
"Definitely worth the price. The hotel and room were clean, and the staff was friendly. It's always a pleasure staying here.2017-08-27"
"Convenient to the school of medicine. The hotel room was comfortable, and the staff was friendly. I wish the checkout time were later.2016-04-02"
"The hotel was comfortable overall. The fridge made a lot of noise. The free wireless Internet and parking were a plus. Decent breakfast deal. Good place to stay.2016-03-20"
"A horrible hotel. It was supposedly smoke-free, but the hallways smelled like marijuana. No garbage can in the room, and the ceilings were dirty. The staff wouldn't give us more than 2 towels, even though there were 3 people in our room. The exercise room was closed because of Covid, but the pool was open. No breakfast. There were sketchy people outside. Don't stay here.2021-07-11"
"I had an issue with the hot water, and it was resolved within 5 minutes. Check-in was quick. Breakfast was good, and the hostess was helpful and courteous. I've stayed at this hotel several times and plan to return.2019-10-28"
"The hotel room was dark and smelled musty. It was overdue for updating, but the beds were comfortable. Don't stay here.2016-12-10"
"I had a comfortable 1-night stay at this hotel.2015-09-29"
"Not worth the price. The hotel needed a lot of upgrades, but the front desk clerk was nice and helpful.2015-07-14"
"Not the greatest experience. The hotel grounds were beyond unkempt. There was construction going on due to previous flooding. The room was OK, but the bed was ridiculously soft. The hallway and elevator were dirty. I wouldn't stay here again.2021-08-18"
"We all had a comfortable stay at this hotel. No washcloths, though, and no breakfast.2021-08-07"
"Good location. Our 1st room smelled like cigarette smoke. The pool was closed due to Covid. Breakfast was continental. I was disappointed.2021-06-21"
"Clean hotel with friendly, accommodating, helpful front desk clerks.2021-01-14"
"Good rates. I was disappointed that my room wasn't cleaned even though I put in a request to have it done. The hotel staff wasn't helpful at all.2021-01-05"
"The hotel room was dirty. There was dried blood on the bathroom door and shower curtain, and there was hair in the bathtub. The customer service was poor. I called the hotel about Covid restrictions and was incorrectly told that the restaurant and bar were open; they were not. The only time available to reserve the whirlpool was 7 AM. Don't stay here.2021-04-14"
"Nice hotel near the University of Albany. Good, clean room.2020-08-25"
"The hotel was clean, quiet, and pleasant, and had a warm, inviting atmosphere. We were disappointed that the bar closed so early, and parking was limited.2015-10-22"