"The hotel wasn't overly posh, but it was worth the price and fit my needs. The room was clean, and the employees were kind. The late-night dinner was welcome. Stay here.2020-03-08"
"The parking lot was poorly lit, and , and the curb cement had a chip that caused my husband to fall.2019-11-11"
"The decor was dated, but the room was clean and the bed was comfortable. The hotel staff was extremely friendly. I got a good night's sleep for a reasonable price and would stay here again.2018-12-22"
"The hotel was clean and comfortable. I'd stay here again.2018-05-21"
"The heater in my room was loud. The hotel staff was helpful and friendly. The driveway was on an incline and was slippery due to a winter storm. I heard snow plows all night.2018-01-19"
"The hotel was close to the VA hospital, and the amenities were excellent.2020-02-22"
"A clean, excellent hotel with friendly employees. I had a great stay.2019-12-18"
"The room was nice and clean. No lotion or shower cap provided, but the housekeeper brought lotion when I asked for some. Helpful, friendly hotel clerks and good breakfast. I recommend staying here.2018-04-17"
"The hotel was clean, and the room was comfortable. Pleasant personnel and convenient breakfast. Good experience.2017-06-18"
"The hotel had some nice amenities, but it needed updating. We could hear a lot of noise from the room next door.2017-03-26"
"The hotel room was clean and nice, but the water pressure was pretty bad. The checkout clerk didn't know how to re-do our charges on a credit card that would have given us reward points. Breakfast was a to-go bag, but we weren't given one.2021-09-03"
"Our room had been smoked in, which bothered my asthma. The hotel clerk offered us a room change, but we had already unpacked. I asked for spray and was told they didn't have any.2021-09-01"
"A nice, new hotel. The room and bed were comfortable, but there were no cups and only one bath towel. The employees were helpful. Not enough carry-out breakfast bags available.2021-08-03"
"The hotel was incredibly convenient to Albany Medical Center. The employees were friendly and helpful. I had a pleasant stay.2019-12-14"
"Walk to Albany Medical Center and the VA Medical Center. The room was clean and comfortable and had a fridge and microwave. The beds were a bit firm. I can't say enough about the professionalism and genuine kindness of the hotel clerks. The parking lot entrance was tricky to find.2017-09-13"
"Definitely worth the price. The hotel and room were clean, and the staff was friendly. It's always a pleasure staying here.2017-08-27"
"Convenient to the school of medicine. The hotel room was comfortable, and the staff was friendly. I wish the checkout time were later.2016-04-02"
"The hotel was comfortable overall. The fridge made a lot of noise. The free wireless Internet and parking were a plus. Decent breakfast deal. Good place to stay.2016-03-20"
"The hotel staff was polite, welcoming, and attentive. They acknowledged us when they saw us, which we appreciated. Definitely stay here.2021-04-26"
"The hotel room was clean, but the temperature wasn't consistent. Nice front desk clerks and lovely people who cleared a path around my car and brushed the snow off. Limited breakfast because of Covid.2021-02-03"
"The bed was comfortable, and the shower was nice. However, stepping on pretzel crumbs made me realize that the hotel room wasn't clean.2020-01-25"
"The room was clean and beautiful, and the hotel clerks were courteous. Walk to restaurants.2017-07-25"
"Convenient to the capitol area, downtown, and arena. Great hotel, and it was just renovated to retain elements of the original architecture with a contemporary look and functionality. The staff was helpful.2016-03-29"
"Good location for lobbying the legislature. Large, well-decorated hotel room. The restaurant was open until 11 PM.2016-03-25"
"Easy access to events. Great hotel with clean rooms. Easy check-in and checkout. Nice place to stay.2018-05-01"
"Good downtown location for a reasonable price. Nice, big hotel room. Great service.2015-05-28"
"Walk to Times Union Center and restaurants. Our hotel room was clean and updated, and the bed was comfortable. We'll definitely return.2015-04-26"
"Limited dining options in the area, which was mostly office buildings. Great rates. Renovations underway, including in-room microwaves and refrigerators. The room was spacious and clean, and the bed was so comfortable we inquired about the brand. Hotel staff was pleasant and responsive. Great breakfast. Only had valet parking, but the valets were nice and courteous. We had a great meal at the Albany Pumphouse a few blocks away. We'd definitely stay again.2015-04-02"
"Not the greatest experience. The hotel grounds were beyond unkempt. There was construction going on due to previous flooding. The room was OK, but the bed was ridiculously soft. The hallway and elevator were dirty. I wouldn't stay here again.2021-08-18"
"We all had a comfortable stay at this hotel. No washcloths, though, and no breakfast.2021-08-07"
"Good location. Our 1st room smelled like cigarette smoke. The pool was closed due to Covid. Breakfast was continental. I was disappointed.2021-06-21"
"Clean hotel with friendly, accommodating, helpful front desk clerks.2021-01-14"
"Good rates. I was disappointed that my room wasn't cleaned even though I put in a request to have it done. The hotel staff wasn't helpful at all.2021-01-05"
"The hotel room was dirty. There was dried blood on the bathroom door and shower curtain, and there was hair in the bathtub. The customer service was poor. I called the hotel about Covid restrictions and was incorrectly told that the restaurant and bar were open; they were not. The only time available to reserve the whirlpool was 7 AM. Don't stay here.2021-04-14"
"Nice hotel near the University of Albany. Good, clean room.2020-08-25"
"The hotel was clean, quiet, and pleasant, and had a warm, inviting atmosphere. We were disappointed that the bar closed so early, and parking was limited.2015-10-22"
"Close to the thruway and university. We weren't informed that the hotel was under construction. However, the room was clean, and the front desk clerks were friendly. Eat at Gramma's Pie Shop.2018-12-13"
"The room was beautiful, and the bed was the most comfortable.of our recent hotel stays. No complimentary breakfast. Overall a perfect stay.2018-08-12"
"A horrible hotel. It was supposedly smoke-free, but the hallways smelled like marijuana. No garbage can in the room, and the ceilings were dirty. The staff wouldn't give us more than 2 towels, even though there were 3 people in our room. The exercise room was closed because of Covid, but the pool was open. No breakfast. There were sketchy people outside. Don't stay here.2021-07-11"
"I had an issue with the hot water, and it was resolved within 5 minutes. Check-in was quick. Breakfast was good, and the hostess was helpful and courteous. I've stayed at this hotel several times and plan to return.2019-10-28"
"The hotel room was dark and smelled musty. It was overdue for updating, but the beds were comfortable. Don't stay here.2016-12-10"
"I had a comfortable 1-night stay at this hotel.2015-09-29"
"Not worth the price. The hotel needed a lot of upgrades, but the front desk clerk was nice and helpful.2015-07-14"
"The hotel was reasonably priced. The room furniture was a bit beaten up, but the employees were nice and helpful. There were tea bags at breakfast, but no hot water. I had coffee instead, and it was a fine cup of coffee.2019-09-16"
"The hotel staff was friendly, but the room needed updating. There were no kitchen supplies in our room.2019-05-07"
"The hotel was clean and nicely furnished.2018-04-19"
"I had to call to have someone clean my room. The entrance to my room was at the end of the hotel. Every evening, workers in uniform had a cookout and drank beer. People talked loudly in the hallway.2021-08-01"
"The hotel was nothing fancy, but the room was clean. Good water pressure. The employees were nice.2021-06-22"
"Nothing fancy, but it was good enough. The room was clean, and the check-in clerk was efficient. It was great that the hotel was pet friendly and didn't have carpeting. The chair next to the bed was stained, and the plate for the shower faucets was loose. Breakfast was free. If you just need a reasonably priced place with no bells or whistles, I recommend staying here.2019-08-27"
"The chair didn't roll on the carpet, the TV was too complicated, and the main door wasn't working. The bathroom was too small. Not much variety at breakfast. The hotel was OK for a quick stay.2018-07-24"
"Great rates and good accommodations and service. The room was clean, nicely decorated, and had a fridge. I checked in late, and there was no problem; the clerk was friendly and efficient, even at 3 AM. Simple but sufficient breakfast. I'd definitely stay at this hotel again.2018-06-19"