"I've stayed at this hotel many times before and loved everything about it, but the heat was turned up every day despite our setting the AC to our preferred temperature. The heater came back on at night and woke us up. Everything else was terrific, and we recommend staying here.2019-09-06"
"The room was comfortable and well-furnished, and the mattress was in good condition. The complimentary breakfast was generous and tasty. The free shuttle to the airport and Billie Jean King Tennis Center was prompt, efficient, and a money-saver. You'll be pleasantly surprised if you stay at this hotel.2018-09-01"
"The location wasn't easy to find. The room was smaller than I expected, but the view was good. The hotel staff was helpful. Not a great experience.2021-09-09"
"Located in Chinatown near abandoned buildings. When I arrived, the hotel clerk said I'd have to pay a $250 deposit in case we smoked in the room. I asked for a room upgrade and view of the baseball field, which he agreed to. However, the room was dirty and dark and had a view of a brick wall. No fridge or microwave. We returned to the desk and asked for another room, and the clerk came with us to see it. We smelled marijuana as soon as we got off the elevator, but he didn't seem concerned. The room was clean, but the key card didn't work, so we had to return to the desk and get new keys. There was an outlet with no cover, and the baseboard was chipped. One of the desk drawers wouldn't stay closed. Don't stay at this hotel.2018-08-10"
"Close to LGA and Citi Field. The area was more industrial than I expected. The hotel was clean and reasonably priced, but it seemed a bit dated and worn. Limited cable channels. The staff was reasonably pleasant. Adequate free breakfast, but limited snack selection. A lot of the restaurants in the area were Asian.2019-09-12"
"The room and bathroom were clean, but the hotel clerk wouldn't provide a cot, saying she couldn't change the reservation. I wasn't able to get blankets and pillows for the sofa, either. The ice machine leaked on the carpet.2018-10-11"
"This hotel was in excellent condition; the interior looked new. The room was large by New York standards. All the employees were helpful. I had a minor problem with a taxi, and the manager took over and resolved the issue perfectly. Breakfast was adequate, but that was the only meal available on-site. A larger hotel with a nice dining room and bar was a short 3-block walk away.2015-09-14"
"Nicely decorated hotel. The AC air had a stale odor, and the bed was too firm. The staff was quite pleasant. I had to park a few blocks away.2015-09-11"
"This hotel was perfection. Parking was the only issue, but there was a parking garage just 2 blocks away.2015-09-05"
"The hotel was convenient, clean, and comfortable. Book it.2019-09-30"
"The hotel was understaffed when I arrived, so I had to wait 10 minutes to get checked in. The front desk clerk was accommodating but overwhelmed by phone calls. There were plenty of employees the next day.2019-07-25"
"The hotel room was clean, spacious, and comfortable, and the in-room coffee was appreciated. Friendly, efficient personnel and smooth check-in and checkout. The complimentary shuttle ran every half hour. It made for a pleasant end to a fun trip.2019-03-20"
"Convenient to Citi Field and the tennis center. Easy access to the subway and dining options. The hotel was clean, and the staff was helpful and polite. There was an attached Starbucks. If you want decent Italian food, go to Dee's in Forest Hills.2019-09-02"
"The hotel was great and convenient, and I enjoyed the bar. I recommend staying here.2019-08-25"
"A really good experience. The room was clean and silent, and the hotel clerks were great. Close to the airport, and there was an airport shuttle. Coffee and juice were always available in the lobby. I highly recommend staying here.2021-09-14"
"This hotel was better than I expected. It was close to LGA and had a shuttle service. The room and bathroom were clean, but the AC was so loud that it disturbed my sleep. The front desk clerks were kind and helpful, and the shuttle was safe and efficient. I'd certainly stay here again.2019-11-02"
"The hotel was in a noisy, urban area, but it was pleasant and the employees were nice and accommodating.2019-07-24"
"The hotel was old and dirty. The room was extremely small, and we could hear a pin drop in the hallway. Don't stay here.2019-05-07"
"Pretty good hotel stay overall. Everything was adequate. Close to the runway, but it didn't keep us awake at night. I was concerned about the lack of parking spaces, but we were told to park in another spot that we were satisfied with.2019-04-08"
"I had a pleasant hotel stay. The staff was really accommodating and polite. Nice place.2019-12-11"
"Close to the airport and reasonably priced. The motel was outdated, and the carpet in my room smelled bad. The light by the bed didn't work, and there was nowhere to plug in my cell phone since I didn't have an adapter. Spend a little more to get a good night's sleep.2019-08-26"
"A basic hotel. The beds were clean, but the room wasn't. Don't expect much.2017-08-02"
"Comfortable hotel with great service. Remember to ask for kitchen supplies when you check in. I'd definitely stay again.2015-05-24"
"Close to Flushing and LaGuardia. The hotel was clean and provided a free shuttle to the USTA Open as well. The beds were comfortable. Great staff. A basic, complimentary hot breakfast was provided. Easy street and hotel parking. Great experience.2021-09-15"
"The front desk clerks provided great service. When I got lost on the way to the hotel, one clerk guided me by phone to the doorstep. He was extremely patient and incredibly helpful. Despite some errors on my part, the other clerk labored to print out my boarding pass. Pay to park in the parking lot; it's well worth the $20 fee.2021-05-25"
"The hotel was clean, and the staff was friendly.2018-10-16"
"Clean hotel with helpful personnel. Breakfast was good. Enjoy staying here.2015-05-07"
"Close to LaGuardia. The hotel room was clean, and the beds were meticulously made. The front desk clerks were helpful and knowledgeable about parking and food deliveries. The concierge helped us find a parking spot at midnight. Good continental breakfast.2015-04-12"
"The hotel clerk was rude and uninformed. Don't stay here.2020-12-15"
"Easy to access off the freeway. Good rates. The hotel clerks were friendly and helpful, and I appreciated being picked up at the airport. Don't think twice about staying here.2019-02-20"
"The hotel exceeded my expectations. It was affordable, safe, clean, and comfortable. The room was spotless and quiet, and I slept like a baby on the comfortable bed. The employees were polite and friendly, and recommended O'Neils, a great restaurant. Breakfast was good. The elevator was a bit slow. I had a pleasant stay.2016-06-22"
"Conveniently located. The room was clean and comfortable, though the staff was unable to move me to a room with 2 double beds instead of a king bed. I enjoyed my stay and recommend this hotel.2015-10-19"
"Someone tried to open our room door and kept knocking at 7 AM, which woke us up. No ice machine on our floor; we had to go back down to the hotel lobby to get ice. We didn't realize that parking was valet-only, and drove around the block for 20 minutes trying to find on-street parking.2019-10-01"
"Good rates. The room and hallways were nice, clean, and updated, and the staff was helpful. Good breakfast. I was able to park for free on the street; valet parking at the hotel was $32 per night. There were some restaurants within easy walking distance, including a number of Mediterranean places.2019-09-01"
"The hotel room was clean, and the employees were pleasant and professional. I'll stay here again.2018-07-25"