"The 1st hotel room wasn't ready; there were bags of garbage on the floor, and there were no towels or toilet paper. We were moved to another room, but it smelled musty so we went back to the 1st room. No quarters available for the laundry room; I had to go across the street to a gas station to get some.2017-10-16"
"The hotel employees were wearing masks or practicing social distancing. The bedsheets in the closet were dirty, and the lamp was missing the lightbulb. The "heated" pool was cold.2020-06-16"
"Fairly priced and close to the airport. Nice hotel with good-sized rooms. Breakfast was filling, and the parking lot was cleared of snow and ice. A pleasant experience.2016-12-15"
"Convenient to the interstate and Syracuse Airport. The hotel was new. Had a pool. No free weights in the exercise room. Appreciated the fresh cookies at check-in and the manager's reception in the evening. The complimentary breakfast had a variety of choices. I recommend staying here.2016-04-29"
"The hotel was conveniently located and just 10 minutes from the airport. There were several chain restaurants within walking distance. I appreciated the gym with machines and free weights, and breakfast had both hot and cold food.2017-01-30"
"The staff was the redeeming thing about this hotel. I needed help operating the shower, and then couldn't shut it off. The water pressure was like sharp needles. There was a door stop on top of the bathroom door. Breakfast was a piece of fruit and a muffin in a bag. I was disappointed.2021-08-06"
"Not worth the price. The room wasn't clean when we arrived; it smelled like dirty feet, the bedspread had dirt on it, and the toilet hadn't been flushed. We were moved to another room. Don't stay at this hotel.2021-06-14"
"There was no top sheet on the bed, and I found a plastic straw and plastic wrap on the floor. The bathroom door wouldn't close. There was only one coffee cup by the in-room coffee pot. This hotel was the worst.2020-08-05"
"I heard too much traffic noise in my hotel room and couldn't sleep. Ask for a room away from the road.2019-10-27"
"We had a great stay. The hotel was right next to the NY thruway, and close to the airport, stores, restaurants, and the zoo. The room was clean and comfortable, and breakfast was good. Bring your swimsuit and enjoy the pool and whirlpool. 2019-09-02"
"Nice view of the lake from our room, but we couldn't go to the water because of a sign saying the bridge had bees. The towels were small, rough, stained, and had holes in them. The wall in the lobby bathroom was damaged. No pamphlets available about area attractions. The motel clerk seemed miserable. The staff at the attached restaurant and bar was friendly.2017-08-08"
"Not a high-end motel, but it was good for an overnight stay. The room, furniture, and bathroom could've been cleaner, but the staff was nice.2017-08-01"
"The entire motel smelled bad. The room had mosquitoes, and the carpet was dirty. Don't stay here.2016-08-29"
"Everything was fine. The hotel room was clean. Great beds and good TV. Minimal breakfast due to Covid, but the coffee was good.2021-07-20"
"We were disappointed with the hotel. It smelled musty and bad, and the room was outdated. The manager offered to move us to a suite at no extra charge. I went into the bathroom and saw a centipede. We left less than an hour after we arrived.2015-04-11"
"The hotel was OK, but the bed was too small and the front desk clerk was rude.2021-09-06"
"The hotel was clean and up-to-date. Don't hesitate to stay here.2021-07-08"
"Great place to stay in a great location. I loved the hotel room and the shuttle service. Good customer service, too. Stay here.2019-07-11"
"The hotel was OK. The lobby was under construction, but the room needed updating more. The bed was comfortable. There was a patch on the bathrooms, and the sink faucet knob came off. I was offered breakfast next door at Tru Hilton as compensation, which I accepted.2019-06-27"
"Close to restaurants and stores. Great rates. The hotel room was clean, and the staff was welcoming. I'd definitely stay here again.2018-09-18"
"The motel room smelled like smoke, even though it was a non-smoking room. There was a large cobweb above the bed and in the lights above the sink. There were many cigarette butts in the rocks outside the door. I'll stay elsewhere next time.2019-09-08"
"We didn't like that every room was pet friendly.2019-08-26"
"The motel was dirty. Don't stay here.2018-03-11"
"The motel was convenient and affordable. The room was clean, and the employees were friendly and accommodating.2018-02-06"
"The motel room was quiet and clean, and the front desk clerk was nice. Great place to stay if you're traveling with pets.2016-08-15"
"The key card didn't work, and the motel clerk didn't come up until the 3rd key failed. The TV remote control didn't work, and there were no blackout curtains. Good breakfast. I wouldn't stay here again.2018-10-16"
"The motel room smelled like mold. No wastebasket. The toilet didn't work. The breakfast attendant dropped the bread on the floor and then put it out for guests anyway. Terrible experience.2015-09-30"
"Overall, I recommend this hotel. However, I called the front desk and asked for clean towels, but never got them. When I asked a housekeeper for towels, she said they were only for rooms getting new guests.2015-01-23"
"I've stayed at this hotel before. The room was clean and kept tidy, and the service was good. There seemed to be more eco-friendly efforts. The a la carte breakfast was good, and there was an Italian restaurant within walking distance.2019-06-24"
"Easy access to the NYS Thruway. The hotel room had been remodeled and was quite pleasant. The staff was helpful and accommodating.2019-02-23"
"The hotel was clean and well-kept. It was just 2 miles from the airport, but far enough away to avoid air traffic noise. Short walk to 3 upscale restaurants.2018-11-05"
"Easy to access. The hotel was nice and clean, and the rates were good. There were lots of restaurants and a gas station nearby. We'll stay here again.2018-08-05"
"Conveniently located right off I-90. The hotel staff was courteous.2018-04-22"
"I had a comfortable stay at this hotel. Try it; you'll like it.2020-07-05"
"The hotel was dated and smelled bad. The carpet was old. The carpet by the bed was soaked, and we had to open a window to air it out even though it was winter. Spend more money and stay somewhere nicer.2015-12-09"
"The hotel needed better upkeep. The pillows were old, the carpet needed cleaning, and the headboard material was peeling. The paint on the bathroom door was peeling, too.2019-07-23"
"Check-in was odd; the hotel clerk wouldn't look at my paperwork and asked to see my husband's ID. We got to our room and realized there were flying ants all over. The bathtub was discolored, and there was a cigarette burn on the toilet seat of our non-smoking room. Just 2 small towels provided. We weren't happy and would never stay here again.2019-07-15"
"The room was outdated and looked dirty. The check-in clerk was unprofessional. The floor numbers on the elevator panel were hand-written. Don't recommend staying at this hotel.2015-09-15"
"The hotel room was clean and comfortable, but my room was in a separate building on the 2nd floor. There was no elevator.2021-09-01"
"The hotel was nice, clean, and quiet, and it wasn't expensive.2021-08-21"
"You get what you pay for. The room wasn't that clean, and there was mildew in the bathroom. On a positive note, the beds were comfortable, but the bedding wasn't exactly pristine. Minimal breakfast. Don't stay at this motel.2017-01-15"
"Other than the price, this hotel isn't a good choice. It's old and worn and needs to be replaced. I won't stay here again.2019-07-02"
"I was politely greeted at the front desk, and my last-minute room request was accommodated. The beds and bathroom were clean and tidy. Not a 5-start hotel, but it was a decent place to stay.2015-10-13"
"The motel was really dated, but the room was adequate and the bed was extremely comfortable. Not much water pressure in the shower. Expect aq good night's sleep here, but don't expect any ambiance.2019-10-16"