"The 1st hotel room wasn't ready; there were bags of garbage on the floor, and there were no towels or toilet paper. We were moved to another room, but it smelled musty so we went back to the 1st room. No quarters available for the laundry room; I had to go across the street to a gas station to get some.2017-10-16"
"The hotel employees were wearing masks or practicing social distancing. The bedsheets in the closet were dirty, and the lamp was missing the lightbulb. The "heated" pool was cold.2020-06-16"
"Fairly priced and close to the airport. Nice hotel with good-sized rooms. Breakfast was filling, and the parking lot was cleared of snow and ice. A pleasant experience.2016-12-15"
"Convenient to the interstate and Syracuse Airport. The hotel was new. Had a pool. No free weights in the exercise room. Appreciated the fresh cookies at check-in and the manager's reception in the evening. The complimentary breakfast had a variety of choices. I recommend staying here.2016-04-29"
"The hotel was conveniently located and just 10 minutes from the airport. There were several chain restaurants within walking distance. I appreciated the gym with machines and free weights, and breakfast had both hot and cold food.2017-01-30"
"The staff was the redeeming thing about this hotel. I needed help operating the shower, and then couldn't shut it off. The water pressure was like sharp needles. There was a door stop on top of the bathroom door. Breakfast was a piece of fruit and a muffin in a bag. I was disappointed.2021-08-06"
"Not worth the price. The room wasn't clean when we arrived; it smelled like dirty feet, the bedspread had dirt on it, and the toilet hadn't been flushed. We were moved to another room. Don't stay at this hotel.2021-06-14"
"There was no top sheet on the bed, and I found a plastic straw and plastic wrap on the floor. The bathroom door wouldn't close. There was only one coffee cup by the in-room coffee pot. This hotel was the worst.2020-08-05"
"I heard too much traffic noise in my hotel room and couldn't sleep. Ask for a room away from the road.2019-10-27"
"We had a great stay. The hotel was right next to the NY thruway, and close to the airport, stores, restaurants, and the zoo. The room was clean and comfortable, and breakfast was good. Bring your swimsuit and enjoy the pool and whirlpool. 2019-09-02"
"The hotel was OK, but the bed was too small and the front desk clerk was rude.2021-09-06"
"The hotel was clean and up-to-date. Don't hesitate to stay here.2021-07-08"
"Great place to stay in a great location. I loved the hotel room and the shuttle service. Good customer service, too. Stay here.2019-07-11"
"The hotel was OK. The lobby was under construction, but the room needed updating more. The bed was comfortable. There was a patch on the bathrooms, and the sink faucet knob came off. I was offered breakfast next door at Tru Hilton as compensation, which I accepted.2019-06-27"
"Close to restaurants and stores. Great rates. The hotel room was clean, and the staff was welcoming. I'd definitely stay here again.2018-09-18"
"The motel room smelled like smoke, even though it was a non-smoking room. There was a large cobweb above the bed and in the lights above the sink. There were many cigarette butts in the rocks outside the door. I'll stay elsewhere next time.2019-09-08"
"We didn't like that every room was pet friendly.2019-08-26"
"The motel was dirty. Don't stay here.2018-03-11"
"The motel was convenient and affordable. The room was clean, and the employees were friendly and accommodating.2018-02-06"
"The motel room was quiet and clean, and the front desk clerk was nice. Great place to stay if you're traveling with pets.2016-08-15"
"The key card didn't work, and the motel clerk didn't come up until the 3rd key failed. The TV remote control didn't work, and there were no blackout curtains. Good breakfast. I wouldn't stay here again.2018-10-16"
"The motel room smelled like mold. No wastebasket. The toilet didn't work. The breakfast attendant dropped the bread on the floor and then put it out for guests anyway. Terrible experience.2015-09-30"
"Overall, I recommend this hotel. However, I called the front desk and asked for clean towels, but never got them. When I asked a housekeeper for towels, she said they were only for rooms getting new guests.2015-01-23"