"The motel wasn't as close as I'd hoped to downtown shops and the Christmas parade.2022-12-06"
"Affordable and convenient to everything. Nice room, but the bathroom was small. My only complaint was the noisy people in the next room. The motel clerk was exceptional.2019-01-22"
"Good heating and cooling system. The staff was hospitable. Appreciated the good breakfast and coffee. Not a lot of parking, but we'd stay at this motel again.2015-10-21"
"The hotel was quite clean apart from a bit of dust behind the furniture.2016-06-02"
"The condo was dark with dingy carpeting. Everything needed remodeling. There were holes in the bathroom wall. The office didn't open until 9 AM. We stayed 3 nights, and housekeeping never cleaned our room; there were dead bugs on the floor and there was hair in the bathtub. Don't recommend.2016-05-31"
"Located off the main highway, but within walking distance of Gatlinburg. The hotel needed updating, but it was clean. So was the room, and the towels were soft. I'd stay here again.2015-07-29"
"The motel was clean and conveniently located. The hair dryer in my room didn't work, so we had to borrow one from the front desk. Parking was limited.2021-08-03"
"The bathroom door dragged on the floor, and there was mold on the walls around the bathtub. The window was so dirty I could hardly see out of it. Don't stay at this motel.2021-03-23"
"The room was clean and comfortable, and the motel clerks were friendly and helpful.2018-10-16"
"The motel was filthy and needed a lot of work. The microwave was sitting on the floor. The front desk clerk wasn't helpful. I decided not to stay.2018-08-20"
"Great customer service, but the room wasn't what I expected for the price. Find another motel.2018-01-03"
"The AC in my motel room didn't work well, but the staff was friendly.2017-06-21"
"Nice area close to attractions. The motel was clean. The staff was helpful and friendly. We enjoyed our stay.2021-08-06"
"The motel room needed major renovation. The wallpaper was peeling, and the floors were dirty. Te bathroom was in bad shape, with stains on the walls and paint chipping off the floor. The staff was nice and friendly, but we left after one night because of the room condition.2021-07-26"
"The motel was convenient, nice, and clean.2017-10-24"
"Great motel. Quick, friendly check-in. I recommend staying here.2023-08-03"
"The room was clean, the bed was comfortable, and the rates were reasonable. Great staff. Unfortunately, the bathroom was cold, the traffic noise was loud, and the breakfast was weak. Limited TV channels.2023-03-05"
"I always stay at this motel when I'm in town. It's nice and clean, and the employees are exceptional and make me feel at home. I highly recommend staying here.2019-04-05"
"The motel was clean and comfortable, but there was a gap at the bottom of the room door that let in bugs and rain; I had to put a towel down. Nice staff. No signs directing guests to the vending and ice machines.2017-10-26"
"Just a 5-minute walk to the casino. The motel seemed safe, and the heating and cooling unit worked fine. The parking lot was well-lit. Drive 3 minutes down the road and have breakfast at "Grandma's". I'd stay again.2016-10-20"
"I had an easy, relaxing stay. The hotel was clean, and the lobby was well-stocked with amenities. The staff was friendly. The pool towels ran out and weren't re-stocked. The indoor pool closed at 10PM, but the outdoor pool was open until midnight. The whirlpool was amazing.2018-10-04"
"Great location and hotel staff.2017-11-14"
"We loved staying at this hotel. The room was really nice, and we had no issues at all. The location was perfect, too.2016-03-01"
"The motel room was nice, clean, spacious, and comfortable. No easy chair, though. The whirlpool was a nightmare to get in and out of. No daily housekeeping during our stay.2023-06-27"
"Good motel stay.2022-07-25"
"Pretty decent motel for the price; it was clean and well-kept, but the outdoor pool was freezing cold. A few of the breakfast attendants were rude to guests. Overall, I recommend staying here.2019-06-04"
"The motel room had an unpleasant odor, and I found a dead cockroach on the floor. I don't recommend staying here.2018-06-05"
"The motel room was clean, but it wasn't particularly comfortable. There was only 1 chair, and we didn't want to watch TV from the bed. The breakfast attendant was nice and helpful.2017-08-11"
Pet friendly motel
More > - allows pets up to 75 pounds only in pet friendly rooms, 2 pets per room - $10 per night fee for each pet. - Aug 2018 < Less
"I wasn't happy at all with my stay at this motel. The room smelled bad and had bugs. We left after one night and don't recommend staying here.2017-09-29"
"The motel needed updating. Great personnel; they were helpful with anything we needed. There were leaves in the pool. Good place to stay if you're traveling with pets.2017-06-29"
"Great location and rates. The motel was dated, and the ice machine didn't work. Check-in was smooth. If you're looking for a new facility, keep looking.2023-03-20"
"Nice motel for a short stay. I could walk to just about everything. The employees were extremely pleasant.2020-07-20"
"I had a nice stay, and the motel had a pool.2019-08-16"
"Everything about the motel was great except for the lack of hot water for showers at night.2018-05-23"
"The motel was clean, quiet, and convenient. I recommend staying here.2016-04-07"
"The motel room was outdated and smelled bad when we arrived. I couldn't connect to the wireless Internet. I could never park in front of my room. Not a good experience.2016-03-17"
"Great location by a creek. Good rates. The motel was older, but it was a good place to stay. The employees were nice and helpful.2017-04-26"
"The accommodations were nice, but we had trouble with the motel management's handling of an issue we had our last night. There were people being loud in the hallway, and they ignored our request to quiet down. We called the front desk repeatedly about it, but nothing was done until we threatened to call 911.2016-06-09"
"Great location, but the rates seemed too high. Older, dreary motel, but the room was clean and well-maintained. The front desk clerks were polite. Small pool, but the workout room was appreciated. Adequate breakfast and nice dining room staff. I was extremely disappointed that there was no elevator.2016-06-07"
"A cool motel in a beautiful area. The rates were reasonable. There were towels for the bikers, and the amenities were good considering Covid-19. The only issue I had was that the sink and bathtub didn't drain well. It was nice having rocking chairs outside the rooms. The employees were pleasant and professional.2020-08-11"
"The motel room was large and well-maintained, and the towels and washcloths were soft and fluffy. Excellent housekeeping. Breakfast was delicious and well-stocked, and there was a good selection of food.2018-05-20"
Best Western Cades Cove Inn Townsend 7824 East Lamar Alexander Parkway, Townsend, TN 37882 Call Us19 miles 19 miles from Great Smoky Mountains National Park
"Convenient to many "quiet side of the Smokies" amenities. The motel was older but clean. Don't expect any extras. Breakfast wasn't provided because of Covid. Just a place to sleep.2020-07-11"
"The motel exceeded our expectations. The room was nice and spacious, the staff was friendly, and breakfast was great. Pets were allowed.2017-05-24"
"A nice, clean motel. We've stayed here before and always have a good experience. The room was larger than we expected. The bed was comfortable, and the linens were clean. Quick, easy check-in and checkout. Delicious breakfast buffet with a variety of food.2016-05-02"
"The motel was OK, but it was getting rather old. The bathroom was tiny, and the towels were dinky. There were way too many people in the breakfast area during the Covid pandemic.2020-10-21"
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We order the motels on this page by how close they are to this attraction.
Most of our competitors order these same motels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
