"Easy walk to many restaurants, coffee shops, bars, shopping, Cinemark Palace at The Plaza, and Jacob Loose Memorial Park - historic and charming boutique hotel with loads of atmosphere - room was cozy - free in-room Internet access worked especially well - top-notch customer service.2012-09-01"
"We were disappointed. While the staff was responsive, the hotel has deteriorated since our last stay. The carpets were worn and frayed, the furniture was stained, and there seemed to be a lack of upkeep. We requested housekeeping service, but what we got was just fresh towels and the folding back of the comforter. No other housekeeping was done. The restaurant was just a small grill. We won't stay here again.2022-05-19"
"Near the plaza. Older hotel, but it was clean and well-managed, and the price wasn't excessive. The room was clean, and the bed was comfortable. Excellent concierge. Check-in and checkout were smooth and easy. I recommend2015-07-02"
"The hotel was convenient to St. Luke's Hospital. The room was clean, and the beds and furniture were nice. The employees were pleasant and helpful. Average breakfast bar. An OK place to stay.2022-05-11"
"Not a good value. Our floor and room had an awful smell, and housekeeping was poor. No microwave, and the bedding wasn't up to par. Breakfast was late and wasn't good at all. We had to park at the very back of the parking lot, and there was no lighting. Don't stay at this hotel if you want to be comfortable.2021-11-01"
"We went to our room and found it hadn't been cleaned. The hotel clerk apologized and gave us a new room, but it didn't have a whirlpool tub. She was helpful and printed out directions for us. Not a lot of parking in front of the building, so you may have to park in back, but there was security.2020-11-11"
"Clean hotel with awesome beds and pillows. The staff was helpful, and breakfast was good. There were some nooks with seating, as well as outdoor seating on a pretty patio. Ask for a room away from the street noise.2019-07-28"
"Good hotel. Convenient to the country club and close to downtown. The shuttle was a plus.2018-08-08"
"Close to both stadiums; look for courtesy shuttles. I was pleased with this hotel. All the employees were helpful, courteous, and friendly. The hot breakfast had excellent selections. Arrive early enough to find parking. I'll come back.2021-08-30"
"The hotel was far from the stadium. The room and breakfast needed improvement, but the employees were awesome.2021-07-07"
"The room floor felt sticky and dirty. Friendly personnel. We were disappointed that the hotel pool was closed the day we arrived.2017-05-25"
"It took a while for the hotel room to warm up when I turned up the heater. The bathtub didn't drain well.2016-01-05"
"Convenient to the stadium. The hotel staff was helpful.2015-09-08"
"Excellent service, and the staff provided a great restaurant recommendation. I highly recommend this hotel.2020-12-07"
"The circular drive in front got congested. Fast check-in and nice lobby. There was hair on the sofa in our suite, and the sink didn't drain well. The hallways needed vacuuming, and the table and decorations by the elevators were covered in dust and fingerprints. The elevators were speedy. Don't expect the hotel to be especially clean.2018-11-01"
"Clean hotel with nice personnel. The snack food was too expensive, though.2022-05-27"
"OK hotel stay. Nice suite and pool area, but the parking area didn't seem secure.2016-01-20"
"The hotel was showing its age. The room was damp, the door was worn, and the bathroom fixtures needed to be replaced. The beds were comfortable. Very poor housekeeping, but the maintenance staff was responsive and helpful. Get to breakfast early if you want hot selections. The attendants were cheery.2015-07-26"
"Pretty room except for the bathroom. I expected the balcony to be a walk-out, but it was not. Had problems with the key card, which was annoying. Great breakfast and drinks a-plenty in the evening, which was awesome. Nice hotel; experience it for yourself.2015-06-15"
"The hotel was close to the hospital, and the room was clean and quiet. Parking was convenient to the entrance. I highly recommend staying here.2022-03-15"
"The hotel was clean and comfortable. The location was tricky to get to for people not familiar with the area. 2021-06-04"
"The hotel was clean, and the staff was wonderful and supportive. It was unfortunate that the restaurant wasn't open, but the free goodies in the lobby were a good replacement. No microwave in the room. I enjoyed my stay.2021-02-17"
"Nice location. The hotel was clean, the staff was friendly, and the shuttle to the concert was appreciated.2019-04-27"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.