"A wonderful hotel. The room was great, and the service was excellent. Stay here.2022-06-21"
"The hotel was even nicer than the online photos. The indoor courtyard with a pool was beautiful. The staff was friendly, kind, and helpful.2021-10-26"
"The hotel was clean and quiet, and I was able to stay with my dog. The staff was pleasant and helpful, and the food was great.2017-10-13"
"We were pleased with the cleanliness and hospitality of this hotel. The bathroom was beautiful, with newer tile and a glass shower stall. Plenty of towels provided. Nice patio on top of the complex. Great pool and whirlpool. The on-site Red's Restaurant was a plus, and the bar was inviting. You'll be happy with the accommodations.2015-07-03"
"Hotel was nice and clean, and the staff was helpful. The pool area was warm and pleasant. I had a quiet, restful night.2015-04-15"
"The 1st room had white powder on the floor, so we were moved to another room. The hotel was being renovated, and there was no hot water for showers in the morning. The beds were comfortable, and the staff was friendly. Good on-site restaurant.2017-08-31"
"The hotel room was clean, the staff was friendly, and the food was good.2016-06-09"
"The location was seedy. The room and hallway smelled bad, and there were bugs on the carpet. The balcony door lock didn't work well. The parking lot had many large potholes. A horrible hotel; I decided not to stay.2016-04-29"
"There was a definitely odor of chlorine though we were 2 long corridors from it in our room; it may have been a cleaning product. Service at the hotel was OK.2016-01-25"
"Easy to find and just a stone's throw off I-94. The hotel room was spacious, clean, and functional, and the staff was polite and helpful. The attached Green Mill restaurant was a convenient plus. I'd definitely stay here again.2015-11-21"
"I asked for a room away from the elevator, and ended up right next to the elevator. The toilet seat wasn't secure and slid around. The hotel clerk was pleasant.2015-06-15"
"The hotel didn't have a swimming pool.2019-06-13"
"The hotel needed some remodeling, and desperately needed improved ventilation. The room felt damp, and the carpet felt disgusting on our feet. Even the bedding felt cool and wet. Bring your slippers and make it a 1-night stay only.2018-08-18"
"The hotel was reasonably priced and had been recently updated. The room was comfortable, clean, and quiet. Good breakfast, too.2018-05-18"
"Great hotel stay, but the room and bedsheets felt a bit damp. I liked the pancake maker at breakfast.2017-07-24"
"Professional staff and friendly service. I recommend this hotel.2016-10-20"
"We asked for room repairs and cleaning when we left on the shuttle, but nothing was done. The shuttled failed to pick us up after the Wild game. The complimentary breakfast was disorganized, and the food was cold. The on-site bar and restaurant were the bright light of our stay; the service and dining were excellent. Look for a different hotel.2018-01-17"
"The hotel charged extra for Internet access and parking.2016-09-05"
"We had a wonderful stay at this hotel. From the nice room to the cocktail reception and complimentary shuttle to the cooked-to-order omelet and coffee, everything was great. The only negative was that the bed sagged in the middle. Definitely a good experience overall.2016-02-03"
"The hotel staff was friendly and professional. I really enjoyed staying here.2015-10-13"
"Centrally located with access to the Green, Blue, and Red Line transit system. Clean room, and the view of the courtyard and lobby was nice. All the employees were friendly and helpful. Exceptional breakfast and evening happy hour. The shuttle service to X-Cel Center was great. I parked the car when I arrived, and didn't use it again until I left 3 days later. Highly recommend this hotel.2015-06-14"
"The hotel was too expensive for what we got. Everything was good except the shuttle left us stranded at an event during the winter carnage. We called 3 times an hour and a half before the shuttle hours ended. I won't stay here again.2018-01-31"
"Nice hotel. The room was clean and quiet. I had a lovely stay.2016-10-09"
"The hotel room overlooked the atrium, which I didn't like. Nice that it had a fridge and microwave, though.2016-06-21"
"The room was clean and well-appointed. The employees were friendly and helpful, and the courtesy van driver was prompt and friendly. The pool water was a bit chilly, but not unbearable. Good service at both restaurants, but the prices were high. Get directions to the parking ramp, as the entrance was difficult to find.2015-04-29"
"Clean hotel with friendly, helpful, accommodating staff. I definitely recommend staying here.2018-08-21"
"I had a spacious hotel room with a breathtaking view of St. Paul's Cathedral.2018-01-07"
"The room was exceptionally clean, and the employees were friendly. Great shuttle and driver. I highly recommend this hotel.2017-10-30"
"Safe and close to downtown. The hotel had a family-friendly environment and quiet surroundings. The staff was friendly, and breakfast was good. I appreciated the free shuttle. I'd stay here again.2017-07-22"
"Not worth the price, though the view was nice and the bathroom was spacious. We weren't told that we'd have to call to have the room serviced. I called for clean cups and towels and they were brought up, but the dirty cups and towels weren't removed. The room and hallway carpeting needed vacuuming. No hotel information in the room. The employees were kind, and the valet service was excellent.2021-10-22"
"The bath was sub-par, and the hotel food was overpriced, but I had a great stay otherwise.2017-10-19"
"An expensive hotel. Everything was first-class until we tried the Citizen Restaurant for breakfast. The service was slow, the food was cold when it arrived, and we didn't get what we ordered. When I told the checkout clerk, I got a blank look.2017-10-12"
"The hotel staff provided awesome service.2016-02-17"
"Nice hotel. Our room was clean, and all the employees were pleasant and helpful. Loved the free shuttle to and from the hospital, and also the Irish pub, which had good food and drinks. I'd definitely stay here again.2019-04-14"
"Perfect location for events at Xcel Center. The hotel room was clean and comfortable.2019-03-18"
"Great location. The hotel is popular with guests attending events at Xcel and River Centre. Nice restaurants nearby. Parking could be tight when there were nearby events.2019-02-15"
"Convenient to Xcel Energy Center. Great environment. The restaurant and pub was really fun, the staff was friendly, and the food was good. Walk to shops nearby.2018-11-09"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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