"Clean hotel. Excellent breakfast included. I wish we'd stayed longer.2021-12-14"
"Nice hotel in a great location. The staff was friendly, and check-in was quick.2018-10-16"
"Lovely hotel in a convenient location.2016-10-20"
"Nice location. The hotel was clean, and the service was good.2016-09-06"
"Nice hotel with the exception of noisy guests who woke us up at 2 AM, and hair in the whirlpool. Next time I'll request a room away from the front desk area. The beds were so comfortable, and breakfast was nice. 2015-03-23"
"The hotel room was clean and reasonably appointed. The housekeepers and front desk clerks were all friendly and helpful. Try to get a room facing the lake; it's a million-dollar view of Lake Superior.2016-03-21"
"The hotel staff was helpful and friendly. More elevators would've been nice. I recommend this hotel.2018-10-14"
"I would've given this hotel a high rating, but the bedding was dirty. Everything else was good, and breakfast was phenomenal. We enjoyed the view of the lake and sunrise from the breakfast room.2017-09-21"
"Walk to shops, restaurants, and the Portland Malt Shop. The hotel was clean, and the staff was friendly and helpful. Ask for a room with a water view; my room faced the parking lot.2016-05-23"
"The hotel room was spacious and comfortable. Had free wireless Internet. The staff was attentive. Breakfast could've been better. Ask for a room away from the noisy pool area.2016-02-18"
"Great hotel. We had such a pleasant stay that we're already planning a summer vacation here. We definitely recommend it.2015-03-06"
"The hotel was well-kept, and the room was clean. Quick check-in. The only negative was that the ice machine on my floor and the floor above didn't work. Lots to see and do within walking distance. Go for it.2020-10-07"
"The hotel was nice, and we really enjoyed our stay. The shuttle was a good perk.2019-07-07"
"The hotel room was nice, spotless, and reasonably priced. The housekeepers greeted me when I arrived. Parking in the ramp was free, and there was a handy skyway to the harbor and arenas. The restaurant hostess was busy chatting instead of showing me to a table, and it took a long time for my meal to arrive. Serious was very slow, but the food was good.2018-06-23"
"The hotel was connected to the skywalk that led to the DECC. I was able to park my car and walk to everything, including Canal Park. The room was clean.2017-10-05"
"The bed was comfortable, and the hotel staff was friendly and helpful. I appreciated the shuttle, and the drivers were sweet.2016-08-23"
"Well worth a stay. The location was beautiful, the hotel was super quiet, and the staff was wonderful.2020-06-11"
"The staff was nice. Great rotating restaurant on top of the hotel. I couldn't have been happier. Stay here.2017-09-25"
"Nice walk to stores and restaurants on Main Street in town. My room had a great view, and the window opened. I asked for and was given a robe for my week-long stay. The bed was comfortable, and I slept well. Housekeeping was great, and so was the shuttle service. But the hotel clerks were often in the office instead of at the front desk, and there was no bell to ring. The revolving restaurant had a wonderful view, but the food was just OK.2016-09-17"
"Nice location. The hotel needed some remodeling, but the employees were friendly.2015-09-03"
"Close to downtown and the Canal Park area. Good value. My hotel room was clean and inviting, but needed better soundproofing. Excellent service. 2015-08-23"
"A wonderful hotel in a great location. Close enough to walk to Canal Park, and close to many good restaurants. The room was large and clean, and the on-site restaurant had the best pancakes ever.2021-12-09"
"Close to all downtown amenities. The hotel room was exceptional, and the staff was friendly and helpful. Great amenities. Parking was hard to locat, and the walkway from the parking area was a bit confusing. 2021-03-13"
"This hotel provides excellent service; the staff aims to please.2016-08-27"
"This was the nicest inn I've encountered in the area. The room was clean and had everything we needed, including an iron. Top-notch breakfast with a coffee bar and great variety of food. We only stayed one night; stay longer. 2016-05-05"
"The employees were friendly and professional. Wish the shuttle ran earlier in the day. We enjoyed our visit and will stay again.2015-06-23"
"We enjoyed our stay at this inn and will stay again. The shuttle didn't start running until 5 PM.2015-06-19"
"The inn seemed a bit overpriced. Room was clean, but the shower was tiny. Nice view of the bay. The continental breakfast was marginal, and I would've enjoyed some fresh coffee. Not a bad place to stay.2015-03-26"
"The hallway carpet was dirty, and the kitchen had an odor. The hotel was short-staffed, and there was no one in the office at checkout; I never got a receipt. The continental breakfast was bad. Don't stay here.2021-09-23"
"The hotel was nice, clean, and cheap.2020-03-10"
"My hotel room was right across from the noisy breakfast area. People were there talking loudly much of the night, which woke me up multiple times.2018-07-25"
"This is a decent budget hotel. The room was dated but clean, and the beds were comfortable. The employees were friendly and helpful. I'd definitely stay here again.2018-03-27"
"The hotel was clean and comfortable. Stay here.2017-05-09"
"The hotel room was dirty and had a funny smell, but the bed was comfortable. 2020-11-17"
"Clean hotel with friendly personnel. Good place to stay.2018-04-26"
"There was no seating in our hotel room other than the bed. Service was exceptional. The breakfast buffet was just OK. Ask for a room away from the arcade and water park. The arcade was pricey.2017-09-14"
"There was no hot water in my hotel room, but when we told an employee, we were told we'd just have to accept it. We had a terrible stay and were disappointed with how we were treated.2016-10-03"
"I was extremely disappointed to find hair on my bed pillows. I tried to call the front desk, but the phone was constantly busy. I checked out early. Don't recommend this hotel.2015-09-17"
"The hotel was convenient to stores and reasonably priced. Our suite had a king bed, sofa bed, and kitchenette. It worked well for our needs. Friendly, accommodating staff. Breakfast needed more attention, though; items ran out and the tables weren't kept clean.2016-04-26"
"A very comfortable stay. This was one of the nicest hotels I've stayed in.2015-03-31"
"The hotel was pet friendly, and the employees really liked dogs and conversing with guests. It was clean, and the room was nice. Stay here; you won't be disappointed.2022-11-22"
"All the hotel employees were extremely helpful.2021-11-21"
"Close to the mall, restaurants, gas station, and the airport. We had a great stay at this hotel; it was worth every penny. Nice view of the lake, too. The only negative was that the pool wasn't heated.2019-04-03"
"There was a sports team staying at the hotel, and the parents let the boys run wild. The soundproofing was so poor that I could hear people whispering in the hallway, and I had to call the front desk about the boys making noise on my floor. The employees were friendly and helpful, and breakfast was good.2019-02-05"
"Good rates. The beds were clean and comfortable. The complimentary breakfast was outstanding. I'd stay at this hotel again n a heartbeat and recommend it especially if you're traveling with a pet.2018-10-19"
"Good location across from stores and restaurants, and convenient to the city. The hotel was being remodeled, and there was a strong chemical odor from the carpet adhesive. The staff was friendly, and the breakfast included hot food. 2019-07-08"
"Everything was in poor condition, especially the bathroom. Lovely staff, though. Don't stay at this hotel.2018-08-07"
"A positive experience. Convenient location right on Highway 53 heading north. Good value. The hotel room was clean, and the staff was friendly.2018-01-11"
"I loved this hotel. It was clean, comfortable, and close to the prison. The employees were friendly, and the continental breakfast was awesome. I highly recommend staying here.2018-01-10"
"An excellent experience. The room was clean and comfortable, and the hotel staff was friendly. Awesome breakfast. We'll definitely stay here again.2017-10-16"
"The hotel was clean and quiet. Great service and breakfast. There's a Bridgeman's Ice Cream Parlor within a mile.2022-03-25"
"Convenient to fast-food restaurants and stores. The hotel was great, but there was no hot water in the shower in the morning. The sink did have hot water. 2020-09-12"
"I e-mailed the hotel prior to my arrival about the time I'd need a shuttle to the airport in the morning. When I arrived, I was told that the shuttle didn't run until 7 AM and the hotel didn't receive my e-mail. I had to call 7 different cab companies before finding someone who could be me up. I was disappointed with the poor level of communication.2020-06-18"
"The hotel was comfortable. Good breakfast food and eating area.2019-04-24"
"An OK experience. The hotel allowed our 2 dogs. No hot water for showers, and the whirlpool didn't work properly.2017-03-28"
"Great room and service. The hotel pool was closed because of Covid, though.2020-12-11"
"Great hotel; everything was excellent. Stay here.2019-12-01"
"The hotel was clean and quiet, and the staff was customer-friendly. My only complaint was being in a handicap room on the 2nd floor when rooms for the disabled should be on the ground floor. There was an elevator, but I still switched to a regular room on the 1st floor.2017-03-04"
"The one negative was the noise of the cycling AC. The beds and pillows were comfortable, and the staff was friendly and cheerful. Fresh, hot breakfast provided.2015-09-07"
"The hotel was comfortable, clean, and welcoming. Loved the dining room set-up. Make sure you bring your swimsuit.2015-06-17"
"The hotel was reasonably priced, and the room was nice and clean. The parking lot was a mess and full of holes. Give this place a try for a short stay.2021-09-15"
"The hotel was clean, comfortable, and quiet. No full breakfast because of Covid.2020-07-13"
"The room was basic, but it was clean and comfortable. The staff was helpful and friendly. The hotel was fine for an overnight stay.2019-08-28"
"Clean hotel. The front desk clerks were friendly and helpful, and breakfast was ample.2018-06-18"
"There was no clerk at the front desk when I arrived at 4:30 PM, so I had to wait until someone came to check me in. The chair in my room was stained and shabby. The breakfast area was too small for the number of guests. I suggest finding another hotel.2017-08-02"
"The hotel needed some basic maintenance, but the room was clean and the staff was pleasant. I'll stay here again.2019-12-19"
"Beautiful location right on Lake Superior. The room was tiny, and there was no room for 2 people to move around. The heater was loud. There was dust all over the TV. The shower water was lukewarm at best. We've stayed here many times, but the hotel hasn't been well-maintained. Good bar and dining room.2019-10-07"
"Great hotel and atmosphere. The employees were wonderful. I can't wait to come back in the summer.2018-02-22"
"I had a pleasant and quiet hotel stay.2017-10-19"
"The hotel was beautiful and absolutely worth the price. Right on the lake with lovely grounds and lots to see and do in the area. There was even a live band one evening. The room was spacious. Nice pool and game room with a pool table. Nice place, and dog-friendly too.2017-06-14"
"The hotel clerks were really nice, and so was the breakfast attendant. One clerk even remembered us from 6 months ago.2020-02-17"
"Great staff, and we loved the restaurant attached to the hotel.2019-02-21"
"Good location. The hotel was child-friendly, and the room was clean and comfortable. Check-in and checkout went smoothly, and all the employees were friendly and helpful. Great place to stay.2017-05-18"
"The hotel was clean, and the staff was friendly. I enjoyed the pool and whirlpool. The attached restaurant was great.2016-10-08"
"Decent hotel. I enjoyed the workout room, pool, and breakfast.2016-05-11"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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