"Efficient customer service. The water in the swimming pool looked dirty, but everything else about the hotel was fine.2018-08-01"
"The room was clean and spacious, and had a fridge, microwave, and coffee pot. Free wireless Internet and movie channels on the TV. Friendly, helpful staff and nice, clean pool area. The outlet mall was next door, and there were a number of restaurants within walking distance. I definitely recommend this hotel.2017-04-11"
"Hotel was quiet, and there was no hallway noise. Room was clean, and the bed was comfortable. Good place to stay.2015-03-18"
"Not the fanciest place, but it was a good value. The hotel room was clean, though it needed some repairs and new fixtures. Good service. We'd gladly stay here again.2020-06-29"
"The hotel was clean and family-friendly.2019-06-05"
"The hotel was pet-friendly but had blue tarps on the roof. The room needed some sprucing up, and the wireless Internet connection was slow. The staff was friendly and helpful. Breakfast was all carbs. The parking lot was full of potholes, and spots were hard to find at night.2017-06-14"
"The whirlpool was out of order, and the complimentary breakfast was bad. Consider another hotel.2017-03-10"
"Close to the outlets. The hotel was clean and comfortable.2016-11-16"
"The hotel room was clean, and the bed was comfortable. The bathroom was too small. The restaurant was closed the day I stayed. Find another place to stay.2021-09-14"
"The hotel was clean, but the bathroom was damp. Good service and breakfast. Stay here.2021-08-27"
"Good rates. The hotel was huge. Our room was old and needed updating, but it was clean and the bed was comfortable. Nice indoor pool. The bar location was uncomfortable since people walked by the tables to get to their rooms and the dining area. The bartender provided good service. No vending machines, and the snacks were expensive. Decent breakfast.2018-12-06"
"The room was clean, but the hotel wasn't well-maintained. The room number plaque was on the floor, and the paint on the bathroom ceiling was peeling. The elevators seemed dirty. Average breakfast fare. Stay here only as a last resort.2017-04-26"
"Nice hotel. I was disappointed that there was no room service for dinner. 2021-07-28"
"A nice, clean hotel with friendly personnel.2021-07-09"
"I got stuck in the elevator. The hotel staff was kind, and I was given a 50% discount.2018-10-03"
"Located in a safe area, and convenient to the main campus and downtown activities. A little pricey, but this is a quiet, pleasant hotel. Needed some renovation, but the location was great, and the room was clean and comfortable. Small bathroom. The staff was nice to us. The on-site bar was too small.2015-04-20"
"The hotel clerk was exceptional; he was helpful and made our stay comfortable.2021-06-24"
"Good location if you need to be near the hospital. I had to run the water for about 10 minutes before it got hot. You can enjoy a safe walk or run near the hotel.2021-05-07"
"I was disappointed. The hotel room was small, and the heater didn't work. We spent the first 3 hours in the room with our jackets on. The window needed better sealing. No exhaust fan in the bathroom.2020-12-18"
"Convenient to U. of M. hospital. Nice hotel, but the bathroom floor was really cold. The front desk clerks were really helpful.2020-11-26"
"It took at least 10 minutes for the bathtub water to get hot.2020-11-18"
"I had a good hotel stay. The room was nice and comfortable, and I appreciated being close to the elevator. Limited breakfast selection; I recommend eating at Midtown Coney Island nearby. I'd definitely stay here again.2021-08-06"
"I use a walker, so we asked for an accessible room. On a positive note, the room was clean and had a microwave and fridge. But the bed was too high for me to get into, and the AC didn't work. The window only opened about 4 inches, so it took a long time to cool the room down. The bathtub was too deep. The hotel clerk said she could give us another room, but I didn't want to move again. No parking near our room. We weren't happy with our stay.2021-03-23"
"I was happy with the accommodations, and the hotel staff was friendly and ready to assist me. You won't be disappointed.2021-03-16"
"Everything about this hotel was great. The room was nice, and the staff was friendly.2021-01-19"
"The hotel room was clean, and the staff was pleasant.2020-08-09"
"The hotel looked nice. The staff was friendly, but I was traveling with my elderly father, and we were given a room far from the lobby. The check-in clerks didn't tell us that there was another entrance near our room, even though they saw my father walking with difficulty. I slept on the sofa bed; the mattress cover wasn't clean, and there wasn't enough bedding. I had to go to the front desk to get some. We left early in the morning, and another guest came out and shouted at us to be quiet. I wouldn't stay here again.2019-07-01"
"The hotel was quiet, and the staff was friendly. I was satisfied with my stay and recommend it.2017-09-04"
"The hotel was clean and comfortable. I liked the convenience of the kitchen and pantry. Enjoy a stay here.2015-10-19"
"No one was at the front desk when we arrived, so we had to call the hotel to get assistance. The clerk who arrived was rude and unprofessional. Room was dirty and smelled bad. The floor hadn't been vacuumed and the furniture was dirty. We didn't stay.2015-02-16"
"There was loud music playing in the reception area of the hotel. The clerk couldn't find my reservation due to computer problems, and I had to wait while she checked in other people and then finally found my information. I had to ask where we could sit and wait. No chair or sofa in the room. There was scum in the whirlpool. I really liked Graham's restaurant and the staff, though.2016-04-14"