"We didn't expect such a high level of accommodation. The hotel was really nice.2021-08-24"
"Great hotel stay. The room was nice and clean, and the front desk clerks were pleasant. You won't regret staying here.2018-04-02"
"The hotel room was nice and clean. The light system was a bit tricky, but play around with it until you're sure the lights will stay on. My only issue was the shuttle, which wasn't available in the morning as promised.2016-01-13"
"Convenient to the outlet mall and many restaurants. The hotel lobby was bright and clean, and so was my room. The front desk clerks were friendly and helpful, and kept checking to make sure our stay was going well. Great place to stay.2015-09-09"
"Just minutes away from shops, restaurants, and freeways. Clean hotel and room. Breakfast was really good. Highly recommend.2015-03-18"
"This hotel was just OK. The exterior was a complete mess, with trash all over, and the interior was no better. The carpet was dingy, there were stickers on the wall, and I found cards on the desk. The coffee pot was broken. The pool water was cloudy. I got to the breakfast area just after 9 AM, and the food was already put away.2019-07-23"
"The hotel was comfortable and clean. All the employees were helpful, and breakfast was nice. I had no complaints.2018-10-24"
"The hotel could've been cleaner; the floors were pretty dirty. But the employees were awesome and provided outstanding customer service.2017-09-12"
"We really enjoyed our stay at this hotel. Convenient to D.T.E. or The Palace. About 20 minutes from Windsor. The room was clean, and the beds were good. The shuttle driver was wonderful; he picked us up right on time and even phoned my mom to let her know so she wouldn't worry. Great restaurant across the parking lot. We can't wait to go back.2017-06-19"
"The hotel was clean, but the shuttle service was terrible.2016-09-29"
"Great location. The staff was friendly and helpful. I recommend this hotel.2019-01-28"
"The hotel was clean and quiet, and the front desk clerks were helpful. I recommend staying here.2018-06-20"
"Nice experience. The room was nice, clean, and spacious. The hotel clerk was kind and let us choose the room we wanted. When we returned from shopping, though, only one of the beds had been made; the clerk offered to send someone up, but we declined. Unsupervised kids on our floor went up and down in the elevator, causing delays for others. I'd stay here again.2017-12-14"
"The hotel was clean. Great customer service.2017-09-25"
"The hotel room was clean, and the employees were friendly and helpful.2017-01-08"
"Nice hotel, but one front desk clerk was rude. She ignored me at check-in and then asked if she could help the men behind me. When I called later about a burned out light and asked for an extra towel, she sighed and said she'd take care of it. I got a towel, but the lightbulb wasn't changed until we asked the housekeeper, who sent up a maintenance worker. 2016-09-13"
"The hotel wasn't well-kept. The landscaping needed weeding, there was trash in the parking lot, the windows were dirty, and the garbage cans were full. Only one of our keys worked. The TV was non-functional, and the freezer was full of ice. There was a stain on the wall under the sink. The hallway smelled like marijuana. There were no cookies left when we arrived, but the dirty plate was left out all night. The pool was out of order, though the water looked clean. The breakfast food wasn't kept stocked, so there were a lot of angry guests, which was uncomfortable. We expected better.2019-08-11"
"It was nice to be upgraded to a suite since our room wasn't ready, but there was a big, white stain on the floor, stains on the curtains, and the wallpaper was peeling. The whirlpool looked like something out of the 1980s. Don't stay at this hotel.2019-07-12"
"The hotel wasn't very clean and smelled dirty, and there was no hot water for showers in the morning.2016-03-09"
"Convenient to The Palace. Nice, helpful staff and awesome pool. The only negative was the cold breakfast and limited selections. Other than that, we enjoyed our stay at this hotel.2015-08-19"
"Older hotel. The furniture was wobbly, and there was no cover at the fan end of the hair dryer. OK for a short stay.2015-03-24"
"The hotel was nice, clean, quiet, and comfortable. The staff was friendly and helpful. I had a pleasant stay.2021-01-10"
"A had a wonderful stay. The room was clean and had everything we needed. Even though we checked in late, the hotel clerk was extremely helpful and friendly. I definitely recommend staying here.2018-09-17"
"The hotel clerk was professional, helpful, and extremely patient with us.2016-05-11"
"We had a great stay, but we're still waiting for a hotel employee to call us back about glasses my wife left behind.2017-06-09"
"The room was lovely, and the hotel employees were wonderful.2017-05-25"
"Our room was clean except for the fridge. When we called the front desk to complain, a housekeeper was sent to the room immediately. The hotel clerk was efficient and comped us 2 breakfasts to make up for the oversight. The staff was pleasant and easy to work with. Highly recommend.2016-10-25"
"For the most part, we really enjoyed our stay at this hotel, but we expected the building to be newer. We loved having a full fridge and cooking facilities, and there were enough dishes for all 4 of us. We were in the room several times when housekeeping came, and we asked them to just empty the garbage cans and give us fresh towels. After that, they didn't clean the room even when we were out, and we stayed for 10 days. This part of our stay was unsatisfactory.2019-07-22"
"The hotel room was nice and spacious, and the pillows and linens were awesome. Nice social hour with a salad buffet and stew. The employees were pleasant. Great place.2017-07-25"
"Excellent hotel and 2-room suite. It was clean and well-kept. Staff was helpful. Breakfast was satisfactory, but the evening food was sub-par. Eat dinner out.2015-03-27"
"The hotel was dirty, and there were cigarette butts everywhere. The trash cans were overflowing, including the one inside the hallway near the stairwell. The bed was comfortable, and the shower had good water pressure. The front desk clerks were pleasant, and so were the housekeepers. No breakfast because of Covid; there wasn't even coffee available.2020-09-21"