"A horrible experience. The hotel room needed a deep cleaning. The AC didn't work well, and the WiFi didn't work for hours. The $16 breakfast was worse than fast-food. Parking cost $30 per night. Don't stay here.2022-08-11"
"The hotel entrance was hard to find. The key card didn't work, but the room was nice. There were plenty of charging ports, but few electrical outlets. There was only one plastic cup and a few disposable coffee cups. Not enough garbage cans. The heating and cooling unit was noisy, but other than that, the room was quiet. The staff was pleasant enough, but wouldn't recommend any restaurant except the one on-site.2021-09-19"
"The AC fan in our hotel room was very loud, and we couldn't turn it off. It was so loud that we couldn't even watch TV.2020-08-04"
"Good breakfast buffet. I had no problems during my hotel stay. Stay on a higher floor to avoid traffic noise.2016-10-09"
"The room was comfortable, though the AC was a bit noisy. We received a warm welcome, and the staff had a gift for our puppy. They even helped us unload our car without being asked. Delicious breakfast buffet. We enjoyed our stay and would return to this hotel.2018-05-17"
"Perfect location and lovely accommodations. Stay at this hotel.2016-09-07"
"Nice hotel. Right off the highway, with lots of restaurants nearby. Close to the MBTA station for traveling into Boston. No complimentary breakfast, and food prices were high. There was free parking in a covered garage.2016-05-19"
"This is a top-notch hotel with top-notch customer service. The room was gorgeous, and the employees were all accommodating, friendly, and helpful. No complimentary breakfast. Great experience; stay here.2019-09-01"
"The hotel was fine but was due for refurbishing. The employees were nice, and the restaurant was terrific. I recommend staying here.2018-10-04"
"Great location. The hotel was beautiful, and the free breakfast was awesome.2018-08-12"
"Nice hotel stay. Breakfast was great.2018-03-06"
"Good location. The hotel accommodations and breakfast were perfect, but the check-in clerk wasn't friendly.2016-08-01"
"Quiet hotel with friendly personnel. The room was clean, but the bathroom was small. OK breakfast with a decent variety of selections, but some were lukewarm instead of hot. Good place to stay for a few nights.2016-03-28"
"The hotel needed updating. The room had a lot of damage that apparently was done by cats, like torn curtains and clawed furniture. There was loud noise from the room next door well after midnight.2021-11-15"
"Hotel room was clean. Nice breakfast and snack hour. Well worth the stay.2015-01-27"
"Nice location, nice room, and nice hotel clerk. Go for it.2021-06-26"
"Close to a lot of good shops. A good, clean hotel. Loved the suite with plates and utensils. The front desk clerks were friendly and accommodating, and I appreciated being able to borrow a wheelchair. I'd stay here again.2020-12-03"
"The hotel was set back enough that we didn't hear the highway noise. It was clean and well-run, and the staff was accommodating and pleasant. The only negative was the awful lighting in the room; every light was a bright halogen light with no dimmer. Take advantage of the wonderful restaurants on Moody Street.2021-05-09"
"I had an excellent overnight stay at this hotel.2016-09-02"
"The hotel was fine, but the drinking glasses were dirty, and I had to ask twice for towels.2018-09-04"
"Nice hotel. The room had a kitchenette that was well-stocked with dishes. The sofa bed was extremely uncomfortable, though. The lounge food was overpriced, so buy groceries and cook in your room.2016-06-27"
"The hotel was convenient, clean, and comfortable. Awesome room. My only complaint was the noise level from kids in a nearby room. Breakfast was impressive. Great place to stay.2016-02-15"
"Our entire experience was wonderful. The room was clean and comfortable, and the staff was awesome. The lounge menu was limited. I'll stay again.2015-07-20"
"The hotel was clean, comfortable, pleasant, and safe. Do stay here.2015-06-10"
"Not worth the price. I found toenails on the floor, and had to chase after a housekeeper when I found that the bed had no bedsheet. No spare towels available. The front desk service was poor, and the employees overall didn't seem to care about customer service. Don't stay at this hotel.2022-10-11"
"Great location. The hotel was clean and updated. Easy check-in and checkout and awesome complimentary breakfast. Free, convenient parking. Great sports bar and restaurant called Miller's just across the street.2018-11-27"
"Not much to do within walking distance. The hotel was a little pricey, but the room was awesome and the staff was friendly. I recommend staying here.2018-05-29"
"The hotel manager was unprofessional and rude, and I didn't like how she treated the clerk.2018-05-25"
"A good, clean hotel with excellent service.2017-07-25"
"We arrived at the hotel an hour after check-in, but our room wasn't ready. After waiting another 15 minutes, the clerk said it still wasn't ready and gave us a different room type. I wasn't impressed with the room; it was smaller than I wanted and right by the highway. On a positive note, the bartender was nice. Don't stay here.2020-02-16"
"Nice hotel, but it was difficult to find. It was new, simple, and elegant. Located next to the Alewife Greenway Trail.2017-09-07"
"This hotel had a simple elegance, though I had some trouble finding it.2017-09-05"
"Right next to Alewife Station, so it was easy to get into town. The hotel was super-modern, with clean rooms and comfortable beds. The breakfast buffet cost $16, but the food was good.2017-09-05"
"A clean, beautiful hotel. I had a good view even the the hotel was right off the highway. My only complaint was the rude and unaccommodating front desk clerks; they made me feel like I was bothering them every time I needed something or had a question.2017-05-30"
"The hotel was dated, and the carpet on the 4th floor was soiled and needed to be replaced. The room was clean, quiet, and well-stocked. The beds were firm and in good shape. We checked in quite late, but it went smoothly, and the noon checkout time was appreciated. The service was excellent. Good place to stay, but we thought it was too pricey. No complimentary breakfast. The $35 parking fee was ridiculous. We recommend finding other options.2019-12-04"
"Great stay for a good price, but I was disappointed that the hotel didn't provide a complimentary breakfast.2019-01-11"
"Nice hotel. No complimentary breakfast, though.2018-10-28"
"Excellent accommodations. The hotel didn't provide a continental breafkast, but there was a snack bar in the lobby.2017-12-25"
"Close to the hospital. The hotel elevator wasn't working, and I struggled to walk up and down 2 flights of stairs due to a medical condition. We had trouble with the key card for the parking lot gate and were stuck in the garage for 15 minutes waiting for someone to come open it. Not a good experience.2017-10-13"
"Beautiful hotel in an awesome location. The room was small but nicely decorated. There was nowhere to put my suitcase. The large TV and mirror were nice, and I liked the luxurious bathroom. Excellent personnel.2018-05-30"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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