"The hotel was gorgeous and historically important, and the location was the best; I walked everywhere. Excellent rates for Boston. The king bed in my room was the best bed I've ever slept on. Everything was immaculate. The staff was knowledgeable, friendly, efficient, and responsive. This will definitely be my hotel of choice when I come to Boston.2021-05-02"
"Nice hotel near business offices. I had a good stay.2019-02-25"
"I had a comfortable stay. Convenient to the historic area, and just minutes from the Boston Common. Easy walk to a number of attractions and restaurants. The room was clean and quiet, and the bed was comfortable. The hotel clerks were accommodating and let us store our luggage after checkout before we left on our cruise.2018-09-21"
"The hotel was clean and pleasant and in a great part of town.2017-08-08"
"The location was great. The hotel room was too dark, though, and needed better lighting.2022-12-06"
"A lovely little hotel in a great location. I liked that it was a smaller place and not a giant, corporate monstrosity. The rates were a bit high, but the room was comfortable and nicely appointed, and it had everything I needed. The staff was accommodating. Fabulous complimentary breakfast. I'd definitely stay here again.2019-10-16"
"Good location and nice accommodations. The staff was friendly. Great lounge area.2016-05-22"
"Excellent location for visiting Beacon Hill and the Boston Common. Hotel room was large, and the bed was comfortable. Nice bathroom. Ask for a room on a higher floor on weekends; the 2nd floor bar was very busy. Our stay was quite enjoyable.2015-03-10"
"Good location, but the room left a lot to be desired. There was no dresser or closet. The hotel staff was helpful in every way. Think twice about staying here for more than one night.2018-10-11"
"This was my 2nd stay at this hotel. Good location and friendly service. Spacious room and comfortable bed. Had to ask for more towels. The lobby bar had great pizza and a nice atmosphere for unwinding before bed. Didn't have automatic checkout. I'd happily stay again.2015-09-15"
"Great location, and the Metro stopped just up the street. Hotel was quiet, with a nice view of the city. Good room service food. Staff was helpful and always willing to assist with directions or whatever was required to make our stay enjoyable. Try the South Street Diner while in Boston.2015-02-12"
"The room was clean. The toilet in our room overflowed at 6 AM; excellent maintenance man jumped through hoops to resolve the situation, and the hotel clerk offered us a small discount. All the employees were pleasant. There was only 1 bartender on duty; after waiting 20 minutes for our drinks, we gave up and went to a bar down the street.2016-12-23"
"Great experience. The hotel as clean, and the front desk clerk was helpful and an all-around gentleman. The location was good, and the passport agency was within walking distance.2021-06-05"
"This hotel was a delightful surprise. The room was beautifully decorated, and the staff was professional and greeted me when I arrived. Close to the North Amtrak train station. Breakfast was delicious.2019-09-02"
"The room was pleasant, clean, and newly renovated, and the staff was friendly. Needed better exterior lighting. Be aware that the neighborhood can be rowdy, and the street is poorly lit.2018-02-26"
"We enjoyed this comfortable, quiet hotel. The atmosphere was friendly and homey. The customer service was top-notch, and breakfast was great. 2017-09-11"
"Close to TD Garden. The hotel room was nice and clean, and the staff was attentive. Construction in the area caused a lot of traffic. Great valet parking.2015-12-18"
"Our hotel stay wasn't worth the price we paid. The TV wouldn't shut off, so we had to endure the blue and white lighting all night. The heater was loud and made banging noises. The pillows were terrible. No ice bucket.2022-03-26"
"Located in an awesome area. I absolutely loved the room and amazing hotel lobby. Parking was expensive.2022-02-20"
"This hotel was absolutely perfect. It was spotless, and the bed was incredibly comfortable. The employees were so friendly and helpful, especially in the luggage storage area. You can't beat the location if you're going to an event at TD Garden. Definitely stay here; it's worth every penny.2021-10-17"
"This is a young person's hotel, and I needed a teenager with me to handle the technology. I never did figure out how to turn on a light in the room at night. The bathroom light worked fine, but the shower water went from hot to cold in the morning. Great place to stay if you just need a place to crash.2022-02-22"
"The beds were tiny, and the shower didn't drain. Don't stay at this hotel.2021-10-31"
"Good location. The hotel room was fine. Not much of a view, though, and the window was so filthy that we kept the curtains closed. The $58 parking fee was outrageous.2021-08-27"
"Lots of restaurants, stores, and sightseeing in the area. The bathroom was old, and the plumbing was patched. The corking around the toilet bowl leaked. The hotel staff was welcoming and wonderful; they went above and beyond to meet my needs. 2020-12-17"
"Convenient to Mass General Hospital. The room was comfortable, quiet, and had a nice view of the Boston Harbor. The hotel staff was helpful.2020-10-17"
"About a 10-minute walk from MGH, so it's convenient if you have a medical appointment. Self-parking cost $15 as opposed to $58 for valet parking. The check-in clerk was strictly business. My stay was OK.2020-09-12"
"Great location if you're going to Wang Center or the theatre area. Modern hotel. The room was nice, clean, and comfortable, and the check-in staff was friendly. Good restaurants within walking distance, and I felt safe walking at night.2016-02-27"
"A lovely boutique hotel in a charming area. Walk to unique shops, excellent restaurants, Boston Garden, Newbury Street and Boylston Street. The room was on the small side. Friendly, helpful staff and nice Bistro. The underground parking garage wasn't too far away.2018-02-13"
"For the price and location, you can't beat this cozy hotel. It was like staying in a 19th century bed and breakfast. The room had everything I needed, and dinner was great.2017-12-10"
"Loud music vibrated the walls of our hotel room, and I wasn't able to get a discount; I was offered a free breakfast, but had to leave and couldn't take advantage of it.2022-09-04"
"The hotel was clean and centrally located, and the staff was responsive.2021-04-17"
"Not worth the price. Our hotel room wasn't cleaned properly. The check-in clerks weren't helpful with directions. We couldn't get service at the restaurant, so we walked out of the breakfast room. Don't stay here.2016-10-07"
"Great location and reasonable rates. The hotel staff was friendly.2015-11-30"
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- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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