"The hotel was bright and clean, and the staff was pleasant and accommodating. The only problem was that I called before arriving, and no one answered the phone. I recommend staying here.2019-04-10"
"Walk to the Lyric Opera House. The motel seemed overpriced. My room was dark, and the window looked out at a brick wall. The furniture needed serious repairs. The check-in clerk was helpful if I asked a specific question, but didn't offer any information. The valets were nice, polite, and helpful; one even gave me directions to my show venue. An OK place to stay, but I wouldn't stay for more than a night.2016-04-19"
"I really enjoyed our stay at this hotel.2015-07-09"
"Walk to everything, including a great grocery store, Street Market, and there was a bus stop a block away. The room was clean, and the bed was the most comfortable hotel bed I've ever slept on. The staff was helpful. We felt like we were at home and extended our stay, then took the shuttle to the airport. We were pleased with our stay.2016-01-12"
"An OK place to stay in the historic part of town. Convenient to the Baltimore-Penn Amtrak station. The rates were reasonable. The hotel room was quite clean, but the heater didn't work and there was no sign to indicate that the wall switch had to be turned on. The front desk clerks were nice and helpful.2020-01-06"
"Good hotel stay. The room was quite small, and there was no green space for dogs. I didn't feel particularly safe walking in the neighborhood. The staff was friendly and helpful.2018-08-29"
"Located in a very urban area. Clean hotel. The room was small but cozy, and the employees were wonderful.2017-06-01"
"Reasonable rates. The hotel had immeasurable charm. The staff was friendly and helpful, and valet service couldn't have been nicer. The exercise room was enjoyable. I especially liked the restaurant, which was clean and inviting.2015-06-29"
"Neighborhood was a little scary - a grand old hotel - great breakfast.2012-06-01"
"Convenient to Mt. Sinai Hospital. The room was clean and the bedding was nice, but the lighting was poor and the bathtub didn't drain well when we showered. I loved the infused water in the hotel lobby, and there was an exercise room and on-site restaurant. This place was fine for our purposes.2019-11-16"
"Convenient to shops and restaurants. The hotel was nicely renovated. No fridge or microwave in the room. The staff was friendly.2016-07-29"
"Connected to the mall. Upscale hotel with a guarded gate. I've stayed here before, and it's normally a nice place. But this time the water was shut off and I couldn't flush the toilet. 2015-12-12"
"Great rates and close to many attractions. The hotel was clean and extremely safe. Walk to many restaurants and activities.2021-10-31"
"I had a pleasant stay. The hotel and room were nice, and the staff was courteous. Stay here.2020-01-13"
"Nice hotel and staff. Didn't like the Fox News in the lobby and restaurant.2019-12-15"
"An excellent hotel. The room was comfortable, and the staff was attentive. There were many restaurants in the area. The only negative was the tiny selection on the dinner menu. Don't hesitate to stay here. It's not luxurious, but it's comfortable and pleasant, and the rates were great.2017-08-30"
"Great hotel. This is an excellent choice.2017-07-15"
"The hotel needed to be upgraded. No property information or restaurant guide in the room. Find another place to stay.2021-07-26"
"The hotel was new and clean, but the vending machines didn't work.2019-06-19"
"Excellent hotel with good customer service. The room was comfortable. Poor wireless Internet access, especially in the evening. The fee included shuttle service, unlimited access to tea, coffee, and water in the lobby, and complimentary breakfast. The gym was nice, and there was a 7-Eleven store on the 1st floor.2015-10-23"
"Nice room. Great hotel staff and good breakfast. Parking rates were low. Excellent shuttle service, and the driver was a good tour guide. We'll return next month.2015-06-02"
"Nice, clean room, but it seemed overpriced for what we got. Check-in was slow; we had to wait about 20 minutes. Hotel staff was nice and helpful. Had to pay for parking.2015-04-27"
"A nice, clean hotel with pleasant, polite employees. Breakfast was just OK.2022-02-20"
"Close to Mercy Hospital and the Inner Harbor. The hotel was so clean that the smell of cleaner in the lobby took my breath away. The room was clean. Smoking wasn't allowed, but there was a lot of marijuana smoking going on. Not a higher-end place. 2022-01-13"
"Walk to Mercy Hospital. The room was clean, and the hotel staff was polite.2020-05-16"
"The hotel was clean, and the employees were nice. There were homeless people begging in the parking lot, and parking cost $15. I had to wait a week before my deposit was refunded.2019-10-20"
"We were pleased with the service. The room was clean and orderly, and the staff was outstanding. I highly recommend staying here.2019-08-04"
"The hotel was cute, but the blankets on my bed were stained. The coffee bar and Reflate bar weren't open.2022-03-24"
"Nice hotel for the price. The room was pleasant, with minimal furniture and a great bathroom. I was quite satisfied.2019-04-01"
"The room was nice, but the open shower left the bathroom floor quite wet. No fridge in the room. We heard some street noise since the hotel is close to the Inner Harbor. Check-in was great, and the clerk gave us tips about restaurants and places of interest. We had a pleasant, comfortable stay.2018-12-11"
"We were disappointed that the hotel put our group in rooms on different floors.2016-06-09"
"OK room, but there was a big hole by the drain in the shower. The hotel bar was pricey, as was the room rate.2015-08-25"
"Doorman greeted us when we arrived. Bellhop got our luggage and told me where to park before escorting us to our room. Entire staff from beginning to end was pleasant and helpful, but we were told restaurants were open when they were actually closed.2015-01-21"
Upper-upscale, smoke-free, full-service, downtown, conference hotel
Connected to Baltimore Convention Center by skywalk
Also near National Aquarium and Baltimore Harborplace
Outdoor swimming pool open in summer - exercise room
Parking costs $30 per night
Pet friendly hotel
- allows dogs only - allows up to 2 small dogs per room (up to 75 pounds combined) or 1 larger dog (up to 50 pounds) - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Feb 2019 < Less
"The hotel was clean and conveniently located. The employees were friendly, courteous, and helpful.2022-02-07"
"The hotel room was large and had great beds. The customer service was phenomenal; the staff went above and beyond to make me feel welcome and to meet my needs. Excellent food and beverage service. Book it.2019-11-28"
"Wonderful location at the Inner Harbor. The staff was friendly, thoughtful, and incredibly helpful. I highly recommend this hotel.2019-09-20"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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