"Great location and amenities, but horrible customer service. The hotel was unorganized and understaffed on a busy weekend.2021-08-11"
"Clean hotel and room. Convenient to Cincinnati.2021-07-26"
"Not a good value. The hotel room was noisy, and housekeeping didn't clean the rooms or check to see if we needed anything because of Covid. The bag breakfast was a disgrace. I definitely won't be back.2020-06-15"
"The hotel was safe, and the staff was amazing.2019-08-01"
"Convenient to Newport Levee, the aquarium, and the Great American Ball Park. Nice room and outdoor seating areas. Breakfast was awesome. Book it.2019-07-06"
"The room was small, but the hotel clerks were friendly.2021-09-09"
"The staff was friendly, and check-in was easy. Pets were quite welcome. No microwave in the room, but there was one down the hall. The only issue was the dirty coffee maker. The room itself was clean. I recommend this hotel.2021-02-23"
"The night clerk wasn't that nice or helpful. No complimentary breakfast to speak of.2021-02-14"
"Nice experience. The linens were stained and the faucet leaked, but the hotel staff was friendly and helpful. Expect a good stay.2021-05-23"
"The room was dirty, and the bathroom floor was sticky. I called the front desk and asked to have the floor mopped, but no one ever came. Breakfast was a to-go bag. Don't stay at this hotel.2021-03-15"
"The hotel was OK. The room was comfortable, but the staff wouldn't remove the charges for the in-room safe I didn't use.2019-07-18"
"The hotel was definitely worth the price. Great neighborhood with a beautiful view of the Ohio River. The room was clean, and the staff was kind and courteous. Good complimentary breakfast.2016-11-13"
"An OK hotel for a basic stay. The room was average, but the sofa bed was so uncomfortable that our 3rd person slept on the sofa instead. The bedding was stained, even after we got replacements. Dingy hallways with poor lighting and dirty walls and carpeting. Breakfast was microwavable eggs and sausages; we ate elsewhere.2016-07-01"
"The room was good-sized, and I liked the design. The fridge was too small, though. Easy check-in and checkout, and the hotel clerk was nice. I'll stay here again.2017-12-19"
"Great hotel room and breakfast. The staff was nice. Stay here.2016-10-04"
"Nice room with comfortable beds and good amenities. The hotel clerks were friendly, and breakfast was delicious. Worth a stay if you're going to Newport or Coney.2016-06-16"
"Short drive to the city. The hotel room was clean and spacious, and the staff was friendly.2016-03-16"
"Great location. The hotel was comfortable and clean, and the employees were friendly. Fantastic breakfast, and the kitchen staff was helpful. I recommend staying here, though the price seemed a bit steep.2016-01-27"
"Great experience. The location was convenient, and the hotel employees at the front desk and bar were cordial. The only breakfast option wasn't what we wanted. Enjoy the rooftop bar and the views.2019-07-10"
"This hotel was worth the price and an excellent choice if you're going to a game or event at the riverfront. Everything was clean, and the staff was extremely accommodating. We enjoyed the rooftop patio.2018-06-16"
"The hotel was connected to the convention center. Great room. The staff was pleasant and helpful. The only problem was that the restaurant was disorganized, and the staff wasn't prepared for the crowd.2018-01-15"
"The customer service at this hotel was absolutely terrible.2018-01-15"
"The bathroom was dated and dirty, and I didn't like paying to park. I wouldn't recommend this hotel.2016-10-18"
"Convenient to Cincinnati. Walk to restaurants. I had an enjoyable hotel stay.2016-10-10"
"Good experience. The hotel room was modern and comfortable, and we had a great view of the river. All the employees we spoke with were courteous. We were able to check our bikes and panniers in before check-in time while we explored the city.2021-07-05"
"The hotel room was nice and clean, and the staff was friendly and helpful. We enjoyed our stay.2018-08-04"
"Located downtown near football and baseball stadiums. We slept well, and the pillows were comfortable. The hotel clerk handled our reservation with precision, kindness, and importance. Good place to stay.2018-07-30"
"Perfect location if you're going to a Reds game. The hotel was clean, and the staff was friendly. We had breakfast at the on-site restaurant, but it was expensive and the menu was limited.2018-07-30"
"Great location. The room was beautiful and elegant. My only complaint was the lighting wasn't good for putting on makeup. Our window was by the fire escape. The hotel staff was friendly and helpful. Definitely a good place to stay, but ask for a room that's not right by the fire escape.2016-03-27"
"With the exception of the check-in clerk, the hotel and staff were wonderful. We loved our room. Parking was a little strange; we had to check in, then wait 5 minutes before we could park in the garage.2018-01-28"
"The hotel was clean, and the location was perfect for the event we attended. Magnificent selection at breakfast.2017-09-12"
"The hotel was overpriced and merely adequate. I requested a lower-floor room, but was put on the 12th floor, where there was no ice machine. The room was small and had 2 non-working phones. The bed and pillows were less than comfortable. The shower drained slowly, and the knobs didn't work properly. No soap for the shower. Good dinner at the on-site restaurant. Stay here only if you need to be close to the convention center.2021-03-28"
"Our stay was quite nice. The hotel was convenient to the Cincinnati Children's Hospital. The room was clean, and the employees were nice and helpful. The valet guys were great. The restaurant downstairs was good.2019-02-05"
"Convenient to restaurants and activities. The hotel was nice and clean.2018-03-27"
"Clean room and friendly hotel staff. Limited restaurant hours, though.2018-02-20"
"For what I was, I wasn't too impressed. The room was small though supposedly newly remodeled. The toilet was dirty, and only 2 bath towels were provided. We stayed on New Year's Eve, and the people in the next room partied in their room and the hallway until 4:30 AM. It took 30 minutes to get our car from the valet.2017-01-03"
"Nice hotel. I had a corner room and couldn't close the drapes to keep out the morning sun.2017-07-13"
"Nice hotel experience. Go for it.2016-04-04"
"Nice accommodations, and the bed was most comfortable. I got a great night's sleep. Terrific service and happy hotel employees. The valets were more than considerate and had wonderful manners.2016-02-24"
"The bagged breakfast was unacceptable. There was a restaurant across the street, so the hotel could have given guests dining vouchers. We had to pay a deposit for our room with a whirlpool.2020-08-29"
"An excellent experience. Great central location. The hotel was clean and modern, and the service was efficient.2017-10-16"
"Close to I-75 and the Ohio River, and there were plenty of restaurants nearby. The hotel was clean, quiet, and comfortable. Good parking. 2017-07-29"
"Great location, with lots of fast-food restaurants within walking distance. Clean, updated room. The staff was nice and customer-oriented. Nice, clean pool and whirlpool. The trolley stopped right outside the hotel and went to Cincinnati, Newport, and Covington. We didn't have to use our car all weekend, and the attached parking garage was free. We enjoyed our stay at this hotel.2015-07-09"
"The hotel was missing basic amenities. The beds were too soft, and we found a previous guest's pants in the closet. No exhaust fan or make-up mirror in the bathroom. We felt that the rates were too high due to a concert event in town.2019-07-30"
"The hotel was conveniently located, and the room, bed, and pillows were comfortable. Great breakfast options. 2015-11-19"
"The hotel staff was pleasant and helpful.2019-04-29"
"Close to restaurants and reasonably priced. The hotel was nice and clean, and the bed was comfortable. We appreciated that the room was cool when we arrived. All the employees were pleasant and friendly. We'd definitely stay here again.2018-06-24"
"The hotel room was quiet despite being close to the freeway. The continental breakfast and coffee were lacking in quality.2017-10-25"
"Great location. Skyline Chili was right across the street. The hotel clerks were friendly, courteous, and helpful.2015-09-15"
"Clean hotel and nice, clean room. The staff was pleasant and answered my questions. Good complimentary breakfast, and I liked that it wasn't the same every day. I highly recommend staying here.2017-06-13"
"Even though the hotel was in the middle of renovation, our stay was top-notch. Highly recommend.2017-05-16"
"We had a nice hotel stay even with the renovation going on. Go for it.2017-05-14"
"Convenient and affordable. The hotel room was clean and comfortable, and the staff was helpful. Breakfast was plentiful and delicious. I recommend staying here.2016-06-06"
"The entrance wasn't well-marked. Breakfast was good, but the bar was poorly stocked and the bartender was also working the front desk of the hotel. If you don't want a drink or any snacks from the lobby, you'll be fine.2018-12-28"
"I had a horrible stay at this hotel and don't recommend it.2018-11-11"
"The hotel was clean, and the room layout was nice. The front desk clerk was super friendly and extremely helpful. I'd stay here again.2017-08-09"
"The hotel was clean, and I loved the room. Good breakfast selection. Book it.2017-06-01"
"The hotel room was big and nice, but the heater blew cold air. When I returned at 4 PM the 2nd day, I found that the room hadn't been cleaned. When I told the front desk clerk, she asked if I really needed to have it cleaned. I was disappointed.2016-04-14"