"The hotel grounds weren't well-kept, and the grass wasn't mowed. There were homeless men in the parking lot asking for money. Being from a small town, this was somewhat frightening. The hallways and room were clean, and the AC was quiet. I did hear some road noise at times. The front desk clerk was friendly and helpful. Don't stay here.2022-09-09"
"The hotel badly needed updating, and the room was small. Excellent employees; they were nice and professional. I didn't really feel safe walking to my car or going to my room.2016-11-01"
"Close to the Intrust Bank Arena. The hotel was clean, quiet, and comfortable, and the employees were friendly and helpful. The food at the bar was delicious and reasonably priced, and the waitress was pleasant and friendly. Appreciated the shuttle to the arena. Nice place to stay.2015-12-08"
"Not worth the price. The room was super small, and the AC didn't adequately cool it. The hotel employees weren't friendly. We'd never stay here again.2015-07-28"
"Great location and reasonable rates. Good hotel with nice decor. Staff was friendly. Try it, you'll love it.2015-06-01"
"Too expensive for what was offered. No microwave in the room. I had to call maintenance about the heater and phone. The toilet ran, and I had to fix the flapper so it would flush. The hotel restaurant was closed because of Covid. The only ice machine was on the 4th floor. Don't stay here.2021-03-15"
"Lots of dining and shopping in the area. The room was large, and the hotel staff was helpful. Great experience.2016-05-15"
"The room was filthy, and there was dirt in the corners of the bathroom. The bedsheets and towels were old and worn. Don't stay at this hotel.2020-11-17"
"The room was dusty, but the AC worked well, and the bed was clean and comfortable. Good water pressure in the shower, and there was plenty of hot water. The Internet connection worked well. Friendly, accommodating housekeeper. Decent continental breakfast, and the eating area was clean. We really enjoyed having our puppy stay with us, and there was a grassy area for him. Great customer service. A decent hotel for low rates. I'd definitely stay again.2015-07-30"
"Run from this hotel, it was a dump. The room was dirty and smelled bad, and had dust and mold everywhere. The bed was in terrible condition. There were potato bugs in the bathroom, and the showerhead sprayed water everywhere. Didn't look like online photos.2015-05-12"
"The hotel room was nice, and breakfast was great.2023-04-01"
"The hotel was clean and modern, and the staff was friendly. We took our small dog and didn't have to worry about a pet fee. A hot breakfast was included. The driveway on the side of the hotel was easier to access than trying to get in the main drive.2021-12-19"
"Right off the freeway and close to restaurants. The hotel was new, and the room was sparkling. The front desk clerk was the nicest person ever; he had us look over the room to make sure it was OK for our pet. Parking was close to the door. Stay at this beautiful hotel.2021-04-19"
"Easy access to stores, restaurants, and Kellogg. The hotel room was clean and modern and had a microwave, fridge, and coffee maker. Great shower. The towels were fluffy, and plenty of toiletries were provided. Breakfast was good, and we appreciated the attendant keeping everything well-stocked. Coffee was always available in the lobby. We had an extremely positive experience.2018-11-11"
"Everything about the hotel was great except the absence of vending machines. Items at the front desk were overpriced. The room was clean and fresh, the bathroom was clean, and the fixtures worked well. We were pleased.2018-07-26"
"The room seemed clean, but it was extremely old. There were holes in the carpet, bedspread, and bedsheets. The hotel clerk was nice. If you're a germaphobe, find another place to stay.2021-07-26"
"Good hotel. The room was clean and comfortable, and all the employees were helpful. I'll stay here again.2018-05-21"
"Good hotel stay. The rates were great. I had to call the hotel twice from the airport, but the shuttle picked me up and my room was ready when I arrived. I'll definitely be staying again.2017-10-05"
"An OK hotel for the price, but I could hear the person in the room upstairs walking around. The room was poorly lit, and the bedsheets were stained. There were water stains on the bathroom ceiling.2016-12-04"
"Clean, inviting lobby. The hotel clerk was pleasant, helpful, and made a great first impression. We loved the pool and workout room, and I enjoyed snacking from the front desk shop. The complimentary breakfast buffet was delicious, and included Belgian waffles and made-to-order waffles. We'd definitely stay here again.2017-04-11"
"Great hotel stay.2015-10-14"
"Clean hotel room near the airport, but noise wasn't an issue. Great room with a good sitting and work area. The bed was comfortable, and the furnishings were nice and modern. Great bathroom. The employees were nice, and breakfast was good. Located next to a Texas Roadhouse Restaurant.2015-08-02"
"OK rates. The hotel was beautiful, but both beds were worn, and the service was lacking. I had to beg for towels and toiletries. Breakfast was a joke.2018-09-04"
"The check-in clerk was rude and didn't provide any information about the hotel or breakfast. When we had to return because the key card didn't work, she was again rude. Good breakfast, but the waffle maker wasn't on and I poured my batter in it.2016-06-26"
"The hotel was across the street from the VA. The room was great, with a comfortable bed and pillows and a full kitchen with dishes and glasses. Only one TV channel, though, and the remote didn't work. I never got hot water, no matter how long I let it run. No continental breakfast.2023-05-18"
"Good rates. The hotel was simple but clean and comfortable. No hair dryer or toiletries, though. Soap and towels were provided. There was a kitchenette, but no plates or silverware. There were paper cups.2021-08-08"
"The front desk clerks were only on duty a few hours each day, and there were no housekeepers to empty full trash cans or get clean towels from. No TV guide in the room. Find another hotel.2020-03-12"
"This hotel was bare-bones, but it met our needs. All the employees we encountered were friendly and professional. The key card reader didn't work well.2016-04-26"
"The price was right. The hotel was clean and had modern amenities. The staff was friendly and accommodating, and Covid precautions were enforced. Pets were allowed, and there was an enclosed grassy area.2020-12-29"
"The hotel staff was the best, but there was no free breakfast.2019-08-17"
"Good rates. The hotel had a fresh, modern look. The room was good-sized and compactly arranged, and the bed was comfortable. The small pool was only adequate for a few people, not a large group. No complimentary breakfast, though food was available for sale. I recommend staying here.2017-08-16"
"The hotel wasn't as nice as I expected. Keep looking.2023-05-21"
"Good hotel in a good location. We had a great stay.2022-02-24"
"The hotel room was great, and the employees were friendly. Stay here.2021-06-24"
"My stay was horrible. Avoid this hotel.2021-02-23"
"Nice room, and there was no extra fee for pets. The customer service at this hotel was excellent. My special requests were met. Extra nice swimming pool. Many satisfying choices at breakfast. Stay here.2021-02-10"
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- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.