"The hotel room was nice and clean, but there was no easy chair. Check-in was difficult.2023-01-26"
"The hotel charged a $100 deposit. The building was cheaply constructed; I heard banging doors and heavy footsteps late into the night and early in the morning. My room was just a room and a bathroom, not a suite. The bed blanket was scratchy. 2022-03-13"
"OK hotel other than the noisy people above my room. Overall, my stay was fine.2015-04-21"
"There was only one USB port in the hotel room, and it didn't work. I was disappointed that breakfast was just packaged honey buns.2022-01-17"
"The room was clean and comfortable, with a microwave, fridge, coffee pot, free WiFi, and cable TV. We had everything we wanted for a reasonable price. The hotel clerk was super nice and helpful with directions. We couldn't have asked for better customer service.2018-08-07"
"Expect a nice, basic hotel. The room was clean and good-sized, and the pool was well-kept.2018-06-05"
"The carpet in the hallway was stained, and the carpet in our room was damp. I waited 25 minutes to check in. The eating area was too small. Consider other hotels.2018-05-14"
"The hotel was convenient to KU. I had to leave at 5 AM, so I wasn't able to have breakfast.2021-05-20"
"The hotel was convenient to the hospital. The room was nice and clean, but I heard noise from other rooms; I could hear the shower and what people were saying. Limited breakfast because of Covid.2021-03-14"
"Close to KU Hospital. The hotel was clean and comfortable.2021-02-24"
"The hotel was a bit noisy, but overall it was a good, clean place to stay. There was a restaurant right next door, and another one less than a block away.2020-03-12"
"The hotel was rather expensive. The beds were hard, and there was no water pressure in the shower. Not a good experience.2019-10-31"
"Excellent service, and the staff provided a great restaurant recommendation. I highly recommend this hotel.2020-12-07"
"The circular drive in front got congested. Fast check-in and nice lobby. There was hair on the sofa in our suite, and the sink didn't drain well. The hallways needed vacuuming, and the table and decorations by the elevators were covered in dust and fingerprints. The elevators were speedy. Don't expect the hotel to be especially clean.2018-11-01"
"We were disappointed. While the staff was responsive, the hotel has deteriorated since our last stay. The carpets were worn and frayed, the furniture was stained, and there seemed to be a lack of upkeep. We requested housekeeping service, but what we got was just fresh towels and the folding back of the comforter. No other housekeeping was done. The restaurant was just a small grill. We won't stay here again.2022-05-19"
"Easy walk to many restaurants, coffee shops, bars, shopping, Cinemark Palace at The Plaza, and Jacob Loose Memorial Park - historic and charming boutique hotel with loads of atmosphere - room was cozy - free in-room Internet access worked especially well - top-notch customer service.2012-09-01"
"Not worth the price. The shower door leaked water all over the bathroom floor. We had to wipe it up with the towels, and when we asked for more towels, housekeeping said they didn't speak English. When I called the front desk, I was told that rooms were only serviced every other day. The hallway carpet was dirty. There was only 1 working elevator, and it wasn't readily available. Find a better hotel.2023-04-17"
"The hotel was close to the hospital, and the room was clean and quiet. Parking was convenient to the entrance. I highly recommend staying here.2022-03-15"
"The hotel was clean and comfortable. The location was tricky to get to for people not familiar with the area. 2021-06-04"
"The hotel was clean, and the staff was wonderful and supportive. It was unfortunate that the restaurant wasn't open, but the free goodies in the lobby were a good replacement. No microwave in the room. I enjoyed my stay.2021-02-17"
"Nice location. The hotel was clean, the staff was friendly, and the shuttle to the concert was appreciated.2019-04-27"
"Clean hotel with nice personnel. The snack food was too expensive, though.2022-05-27"
"OK hotel stay. Nice suite and pool area, but the parking area didn't seem secure.2016-01-20"
"The hotel was showing its age. The room was damp, the door was worn, and the bathroom fixtures needed to be replaced. The beds were comfortable. Very poor housekeeping, but the maintenance staff was responsive and helpful. Get to breakfast early if you want hot selections. The attendants were cheery.2015-07-26"
"Pretty room except for the bathroom. I expected the balcony to be a walk-out, but it was not. Had problems with the key card, which was annoying. Great breakfast and drinks a-plenty in the evening, which was awesome. Nice hotel; experience it for yourself.2015-06-15"
"Near the plaza. Older hotel, but it was clean and well-managed, and the price wasn't excessive. The room was clean, and the bed was comfortable. Excellent concierge. Check-in and checkout were smooth and easy. I recommend2015-07-02"
"The hotel was convenient to St. Luke's Hospital. The room was clean, and the beds and furniture were nice. The employees were pleasant and helpful. Average breakfast bar. An OK place to stay.2022-05-11"
"Not a good value. Our floor and room had an awful smell, and housekeeping was poor. No microwave, and the bedding wasn't up to par. Breakfast was late and wasn't good at all. We had to park at the very back of the parking lot, and there was no lighting. Don't stay at this hotel if you want to be comfortable.2021-11-01"
"We went to our room and found it hadn't been cleaned. The hotel clerk apologized and gave us a new room, but it didn't have a whirlpool tub. She was helpful and printed out directions for us. Not a lot of parking in front of the building, so you may have to park in back, but there was security.2020-11-11"
"Clean hotel with awesome beds and pillows. The staff was helpful, and breakfast was good. There were some nooks with seating, as well as outdoor seating on a pretty patio. Ask for a room away from the street noise.2019-07-28"
"Good hotel. Convenient to the country club and close to downtown. The shuttle was a plus.2018-08-08"
"This was by far the noisiest motel I've ever stayed in. The noise from I-35 was so loud that it sounded like we had a window open. We could also hear people upstairs walking around, flushing the toilet, and moving furniture around, as well as the neighbor's TV all night. We also heard trains and train horns. The mattress was in poor condition, and the TV was awkward to watch from bed. The desk chair looked like it had been retrieved from a dumpster. No coffee in the room; I had to ask for one at the front desk. Don't stay here.2023-02-27"
"The room badly needed an upgrade. It had a chemical smell, and the carpet and furnishings were old and worn. The TV leaned to one side. Train noise ruined any chance of sleeping through the night. The motel clerk was professional. Don't stay here.2015-10-30"
"OK motel and staff. The room needed better soundproofing; I could hear conversations in the next room, and the traffic noise was horrible. Stay somewhere else.2015-10-27"
"The hotel wasn't in the best part of town, but it was well-maintained and the suite was large. The staff was courteous and committed to providing a comfortable stay.2023-04-16"
"Great location. The hotel was clean and newly remodeled. Good breakfast.2021-05-29"
"The hotel clerk was friendly and helpful, and provided good directions and information about the local area and restaurants. Breakfast was a disappointment; because of Covid, it was a bagged breakfast with a cereal bar, and orange, and a breakfast sandwich to warm in the microwave.2020-07-20"
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- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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