"The room was clean, but the original art didn't impress. The WiFi didn't work on my Apple devices, and the response from tech support was that they could help the next day. Netflix and Showtime didn't work, either. Room service wasn't great. The gallery I wanted to see was closed. Don't stay at this hotel.2021-04-12"
"Everything was wonderful except our room service order; we ordered well-done burgers and got rare ones. But the hotel was quiet and clean, and we enjoyed the bar bites and drinks in the lobby. Good bellhop and valet services.2020-01-27"
"I had a pleasant stay. There was a long line at check-in, but the hotel clerks were courteous and it didn't take long at all.2018-05-24"
"Great experience. All the hotel employees were accommodating.2018-01-03"
"Nice hotel with pleasant front desk clerks. Stay here.2017-03-29"
"Good hotel. I had a wonderful experience.2017-03-14"
"A wonderful experience. All our needs were met and exceeded. The valet didn't remove all items from our vehicle without specific instructions to do so, though, so my makeup bag and our coats were left in our vehicle. No restaurants nearby, and the closest grocery store was 5 blocks away. The hotel provided microwavable meals for a reasonable price. Valet and bellhop service was unreliable.2018-12-01"
"Good location and rates. Nice little hotel with spacious rooms. The employees were friendly. I'll be back.2017-09-11"
"The hotel room was clean and well-appointed, though I did have trouble adjusting the temperature to a comfortable level. All the employees were helpful, and breakfast was first-class. Stay here.2016-11-22"
"Conveniently to Averst Theater. The staff was remarkable. I didn't like paying for parking, but that was my only complaint. I recommend this hotel.2016-12-12"
"Good location. Few amenities for the price. A beautiful, quiet hotel. Nice, clean room. Beds were very comfortable. Limited TV channel selection. Bottled water in room cost $6. Front desk clerks and valets were friendly and helpful.2015-01-29"
"Nice hotel near Sprint Center. It looked fairly new and was quite clean. The staff was super friendly and helpful. There was construction directly across from our room; the hotel provided earplugs, but I didn't hear any noise and didn't need them.2018-08-20"
"Great experience. The hotel room was nice and comfortable, and I loved the modern bathroom layout and walk-in shower. We woke up to construction noise from a new hotel being built across the road. I liked being able to get Starbucks coffee, though my Starbucks card wasn't accepted.2018-03-25"
"I loved this hotel, and it was close to everything we planned to do over the weekend. The room was quiet and clean, and the staff was friendly and helpful. Stay here.2018-03-21"
"We loved this no-frills hotel, and it was close to many activities. Our room was large and clean, and the bed was comfortable. Nice, helpful personnel and good shuttle service. We'll definitely stay again and recommend it.2018-02-13"
"The hotel was being remodeled, so things were a bit off. The bed wasn't that comfortable. I wouldn't stay here again until remodeling is done.2021-07-10"
"Nice, comfortable hotel. The staff was friendly.2018-12-29"
"The hotel felt dirty and poorly maintained. There were bugs in our room, but the housekeeper was helpful and found another room for us. Breakfast wasn't good, and there were no knives. Look for other options.2018-11-02"
"The room carpet was dirty, and the hotel clerk was rude.2018-09-27"
"The hotel needed updates, but it's OK if you're just spending the night. The floor needed cleaning. The mattress was hard, but the pillows were comfortable. Good breakfast.2018-08-25"
"The hotel was filthy, and the staff was unprofessional. The bedsheets were threadbare, and the comforter had holes in it. No heat lamp in the bathroom. The sink area was falling apart. No continental breakfast because of Covid, and the vending machines were empty. Don't stay here.2020-07-04"
"The AC didn't work, the beds were uncomfortable, and there was no hot water. Find another hotel.2019-08-15"
"The hotel was nice and clean. You'll enjoy your stay.2018-03-03"
"The hotel was nice and quiet. The room was smelly, but other than that, I enjoyed my stay. 2017-07-26"
"The room was run-down, and the hotel clerk was mean. I'd never stay here again.2016-05-09"
"The hotel was nice and clean, and the employees were friendly. Awesome breakfast.2021-07-23"
"Good location and rates. The hotel was clean and comfortable. I recommend staying here.2021-02-18"
"Nice hotel. I loved the bed and pillows and slept well. The bathroom needed updating.2020-08-19"
"The hotel was nice, clean, and beautiful, but we got a bad room. The US flag outside blew around noisily right outside our window all night, and the front desk had no ear plugs. I finally put tissue in my ears so I could get some sleep.2020-03-09"
"Nice hotel. The beds were comfortable. The pool wasn't heated and was freezing. Nice breakfast.2020-03-02"
"The hotel was near the hospital. The alarm in the empty room next door went off for 45 minutes; someone from the front desk had to go turn it off. No coffee available in the morning before I had my medical appointment.2021-05-27"
"The hotel room was nice and clean, and the bed was comfortable.2020-11-12"
"The hotel was super nice and quiet. Great location if you're going to the casino or a Chiefs game.2018-11-13"
"The hotel was convenient, clean, and quiet. I loved the atmosphere of the lobby. The room was comfortable and had a great view of downtown. Nice bathroom. The front desk clerks were friendly and welcoming. No complimentary breakfast.2018-05-15"
"We had 3 rooms for 2 nights and never got a full night's sleep because of people running and yelling in the hallways and banging on doors. We got free breakfast in compensation, but that didn't seem adequate. We mistakenly left behind a phone charger; we called and it was found, but when we called back to arrange shipping, suddenly we were told it hadn't been found. Find another place to stay.2017-10-14"