"The room was clean and odor-free, but the area by the entry elevator smelled really bad. We didn't get a receipt under the door as the hotel clerk said we would; he wasn't friendly at checkout and didn't offer an apology.2017-10-26"
"Good location. The hotel was inviting and clean, but I stayed for 3 nights and had trouble having my room serviced. The housekeepers skipped my room twice, even after waving at me. The employees were friendly.2017-10-10"
"My hotel room was ready when I arrived on a busy weekend. The front desk clerks were nice.2015-05-12"
"Great place with friendly staff. I had a good time. Stay at this hotel.2015-05-11"
"Good location. The room was comfortable, and everything worked. We had a fridge, microwave, and coffeemaker. The carpet felt clean on my bare feet. The fridge worked too well and froze our drinks. No daily housekeeping; you'll have to ask for extra towels and such. No washcloths. Easy check-in and checkout. The hotel staff was friendly. Breakfast was limited but sufficient, and there was a toaster in the lobby.2021-07-23"
"Our suite was clean and comfortable. The hotel staff was friendly and helpful with information and directions to the hospital. We were given a map of Ames and the ISU campus with a suggested route marked for us. 2021-03-26"
"The hotel had a comfortable atmosphere. The room was clean, but the sink in my accessible room had an awkward sink that made it easy to get water on myself and the floor. The staff was friendly.2019-11-12"
"Nice room for a good price. The check-in clerks were great. I'll definitely stay at this hotel again.2019-07-01"
"Just off Highway 30 and near the ISU campus. The hotel was loving, clean, and inviting. We got a 1st floor room as requested, and parking was convenient to the room. There were vending machines for drink and snacks just around the corner, and the laundry room was also convenient. Many options at breakfast and plenty of seating with a TV. Great place to stay.2018-11-10"
"The hotel was clean overall, but there was hair and dust at the top of the shower. The bed was comfortable, and we liked having our dog in the room with us. Friendly staff. Good breakfast with a decent variety; the yogurt bar was my favorite. Nice place to stay.2017-09-18"
"Close to the university. I loved the hotel; it was comfortable, clean, and so pretty. Nice personnel, and breakfast was great. You won't regret staying here.2017-03-30"
"Good location and easy to find. The hotel was comfortable and clean, and the staff was friendly.2018-09-25"
"The hotel was clean and comfortable. Even the sofa bed was comfortable, with good bedding and pillows. The bathroom was small and plain, but served its purpose. Breakfast could've been better. Parking was tough when the restaurant was open. Otherwise, a grand stay.2016-05-15"
"The hotel was cozy, clean, and fun.2016-03-19"
"If you're looking for a hotel that's extremely clean and has a friendly staff, I highly recommend this one. There was even a pantry where snacks and amenities were available for purchase. I had a positive experience.2015-11-24"
"Close to campus and many restaurants. Great accommodations for the price. Hotel was nice and clean.2015-02-19"
"Clean hotel with helpful, courteous employees.2022-04-07"
"There were active and noisy children in the room upstairs; we called the front desk, and within minutes we were moved to a quiet suite on the 4th floor. We slept well and appreciated the so quickly accommodated. I highly recommend this hotel.2019-07-10"
"The hotel was easy to find off the interstate, but it was fairly pricey. Housekeeping still hadn't cleaned our room at 5 PM; I had to contact the front desk to get it cleaned. My studio king suite was smaller than I expected. Breakfast wasn't great.2019-04-15"
"The beds were really uncomfortable, and there was no coffee pot in the room. The pool wasn't open. No elevator, and it was hard for my disabled husband to go up and down the stairs. The grab-and-go breakfast didn't have much to grab.2021-06-15"
"The room was small but clean, and the the bathroom was quite small. The hotel staff was extremely friendly. Breakfast was mostly carbs. Good option if you're traveling with a dog since there's no fee.2018-06-25"
"The curtains in my hotel room were hanging off the rod. The staff was friendly. There was cereal for breakfast, but no milk.2021-09-11"
"Nice hotel. The front desk clerk was especially helpful; she gave me super glue to fix my running shoe and printed out my airline boarding pass.2019-07-31"
"Great room. The hotel clerks were friendly and helpful, and breakfast was nice. I'd definitely stay here again.2018-08-09"
"Nice hotel room. The bathroom was pretty small, but it was very clean. The front desk wasn't well-attended, but there was a buzzer. Don't hesitate to stay here.2016-10-04"
"Clean, comfortable room and friendly staff. I called ahead and was told it wouldn't be a problem to park my 14-ft. trailer. The check-in clerk had some problems with the computer saying all rooms were already assigned, but we were able to get a room. When we arrived, there were children running through the lobby from the pool, and my request for a room away from the softball teams was honored. I definitely recommend this hotel.2015-06-10"
"The hotel was clean and nice. The front desk clerk was great and helped us multiple times. Our only complaint was that the AC in our room made a funny noise each time it shut off. Good breakfast. I'd stay here again.2018-09-26"
"Nice hotel room. The night clerk was friendly.2018-09-04"
"I had an awful hotel stay. I was denied an early check-in, and the room wasn't available until 4 PM. I found a hairball in my bed, and the AC was noisy. No truck parking.2017-08-09"
"Clean hotel room with a comfortable bed. I heard some door slamming until after 11 PM. The staff was pleasant. I recommend staying here.2016-07-25"
"New, clean hotel. The staff was helpful. Needed a parking lot.2015-07-26"
"Close to ISU. The hotel was clean and comfortable, and the staff was friendly. Housekeepers left in the early afternoon, so rooms weren't cleaned unless guests vacated the rooms by noon.2016-05-31"
"Hotel room was clean. Children in the room above ours were so noisy that I called the front desk twice to complain. Nothing was done, so I went to the front desk about the problem. They called the room and the noise stopped for a short time, but then started up again. I was disappointed and won't stay again.2015-04-01"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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