"Nice hotel. Our room was clean, and all the employees were pleasant and helpful. Loved the free shuttle to and from the hospital, and also the Irish pub, which had good food and drinks. I'd definitely stay here again.2019-04-14"
"Perfect location for events at Xcel Center. The hotel room was clean and comfortable.2019-03-18"
"Great location. The hotel is popular with guests attending events at Xcel and River Centre. Nice restaurants nearby. Parking could be tight when there were nearby events.2019-02-15"
"Not worth the price, though the view was nice and the bathroom was spacious. We weren't told that we'd have to call to have the room serviced. I called for clean cups and towels and they were brought up, but the dirty cups and towels weren't removed. The room and hallway carpeting needed vacuuming. No hotel information in the room. The employees were kind, and the valet service was excellent.2021-10-22"
"The bath was sub-par, and the hotel food was overpriced, but I had a great stay otherwise.2017-10-19"
"An expensive hotel. Everything was first-class until we tried the Citizen Restaurant for breakfast. The service was slow, the food was cold when it arrived, and we didn't get what we ordered. When I told the checkout clerk, I got a blank look.2017-10-12"
"The hotel was too expensive for what we got. Everything was good except the shuttle left us stranded at an event during the winter carnage. We called 3 times an hour and a half before the shuttle hours ended. I won't stay here again.2018-01-31"
"Nice hotel. The room was clean and quiet. I had a lovely stay.2016-10-09"
"The hotel room overlooked the atrium, which I didn't like. Nice that it had a fridge and microwave, though.2016-06-21"
Upper-midscale, smoke-free, all-suite, downtown hotel
1 mile from Xcel Energy Center
8 floors, 210 suites
Heated indoor swimming pool - 24-hour exercise room
Microwave and refrigerator in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs and cats only - allows up to 2 pets per suite with a combined weight of 80 pounds - $40 per night pet fee. - Jul 2021 < Less
"We asked for room repairs and cleaning when we left on the shuttle, but nothing was done. The shuttled failed to pick us up after the Wild game. The complimentary breakfast was disorganized, and the food was cold. The on-site bar and restaurant were the bright light of our stay; the service and dining were excellent. Look for a different hotel.2018-01-17"
"The hotel charged extra for Internet access and parking.2016-09-05"
"We had a wonderful stay at this hotel. From the nice room to the cocktail reception and complimentary shuttle to the cooked-to-order omelet and coffee, everything was great. The only negative was that the bed sagged in the middle. Definitely a good experience overall.2016-02-03"
"The 1st room had white powder on the floor, so we were moved to another room. The hotel was being renovated, and there was no hot water for showers in the morning. The beds were comfortable, and the staff was friendly. Good on-site restaurant.2017-08-31"
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
