"The hotel was nice, but the customer service was terrible. The key card didn't work, so I had to return to the front desk. The clerk re-set it, but when I went in the room, it was already occupied. The clerk gave us a different room. Breakfast was supposed to start at 6 AM, but it didn't start until 7. Stay somewhere else.2023-11-21"
"An excellent hotel. The room was extremely clean and comfortable, and the staff was professional and friendly. Close to many amenities, too.2021-11-08"
"The hotel was nice and quiet. We requested housekeeping service, but our room wasn't cleaned. The staff was friendly, and breakfast was awesome.2023-06-03"
"Nice location. The hotel was clean, and the employees were courteous. Good place to stay.2021-12-15"
"There was no shower curtain in the shower. Other than that, I had a good hotel stay.2021-05-12"
"The hotel employees were all extremely kind and helpful. Smiles all around from arrival to departure. I'll definitely stay here again.2023-12-17"
"I liked the room layout and the reasonable rates. Good breakfast. Unfortunately, the coffee maker didn't work.2023-07-25"
"I was disappointed. The hotel room wasn't clean, and I wasn't told I'd have to request housekeeping service ahead of time. There weren't enough handicap parking spaces. No breakfast because of Covid.2021-03-23"
"Close to the amphitheater. The hotel was nice, clean, and safe. The staff was friendly. An excellent choice.2022-05-24"
"A decent hotel, and its proximity to UNCC was a big plus. No daily housekeeping. The towels were thin and scratchy, and the sink didn't drain well. The toilet seat was old and stained. Covid was used as an excuse to provide less service.2022-05-14"
"Great area. The accommodations were wonderful, and the hotel staff was friendly.2019-09-22"
"The hotel was quite run-down. The down button for the elevator didn't work, and the door handle in my room was broken. People knocked on my door throughout the night, though I had a Do Not Disturb sign on the door. Stay somewhere else.2021-04-11"
"The hotel room had roaches, and I had trouble with the key card. The desk chair was broken. The toilet didn't flush well, and the hot water control in the sink didn't work.2019-08-20"
"The hotel staff went above and beyond for me.2018-10-29"
Pet friendly hotel
More > - allows pets up to 30 pounds - allows pets up to 30 pounds, 2 pets per room - $75 per stay fee for each pet. - Dec 2019 < Less
"The hotel was clean and easy to access from the freeway. Close to the Blue Line train to downtown. The AC worked well. The TV remote control wasn't synced to the channel guide. Nice towels. Breakfast items weren't replenished when they ran low. There was a Bojangles in front of the hotel. Good place to stay, but I didn't appreciate people playing loud music in the parking lot after 10 PM.2023-11-18"
"Nice hotel; everything was clean. Stay here.2023-10-17"
"The hotel wasn't well-managed. Stay somewhere else.2023-08-13"
"Great experience. The hotel was really clean. Book it.2021-06-15"
"The hotel room was tiny, but everything else was nice.2019-06-01"
"Easy access to major highways. This was the 2nd time we've stayed at this hotel during race weekend. The rates were reasonable, and the room had a microwave, fridge, and coffee maker. Check-in and checkout were easy and fast. Nice variety at breakfast. I highly recommend staying here.2019-05-29"
Midscale, smoke-free, all-suite, extended-stay hotel
Near UNC Charlotte, I-85, and University Place Mall
5 floors, 105 studio and 1-bedroom suites
No swimming pool
Exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking - truck parking
Pet friendly hotel
More > - allows pets up to 75 pounds - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 4 nights. - Jun 2023 < Less
"The hotel room was nice and beautiful. Parking was across the street. The restaurant food was pricey but not really good.2022-05-07"
"The hotel was pleasing on the eye, but they skimped on soundproofing. I heard dogs barking after midnight, as well as conversations in the next room. It was finally quiet after 2 AM. At 7 AM, it started all over again. Bring ear plugs.2021-09-19"
"This is a beautiful, modern hotel in a great location. Valet parking cost $15 per night, or you can park in the UNCC deck behind the hotel.2021-07-19"
"Great place to stay. There were many shops and restaurants nearby. The hotel staff was personable and efficient. Easy check-in and checkout.2019-10-12"
"We loved this hotel, and you will too.2019-03-05"
"All the hotel employees were nice, and we slept well.2022-07-25"
"The hotel appearance was disgusting. There were homeless people sleeping in the parking lot. The bedspreads were stained, and the bathtub was dirty. Don't stay here.2022-03-24"
"This hotel was worth the price. It was clean, and the staff was helpful.2020-11-22"
"When we tried to check in, we were told the room was being cleaned and we should come back later. Hours later, we were told the same thing. We didn't get into our hotel room until 2 AM. Not happy.2015-05-06"
"The TV was damaged, and we were initially blamed. We moved to another room. The front piece of the AC fell off when we turned it on. The fridge didn't work and leaked water on the floor. There were cigarette burns on everything. Don't stay at this motel.2021-09-26"
"This was my most horrible motel experience ever. The staff was rude, especially management. Don't waste your money; stay somewhere else.2018-06-08"
"Good motel overall. Not enough toilet paper provided; I had to go to the desk and get more.2018-05-08"
"The hotel was clean, and the staff was nice. Great breakfast. I was able to leave my car and use the shuttle to the airport.2022-07-23"
"The hotel room was large and clean, and the staff was friendly. Excellent breakfast. I was able to leave my car while overseas, and it was safe. Great shuttle service. Good place to stay.2022-05-25"
"Nice hotel room for an affordable rate. The room was spacious and comfortable. There was a dark stain on the grout in the bathroom below the light switch. A hot breakfast was available.2019-11-11"
"Not a good hotel stay. Many of the amenities weren't available because of Covid, such as the pool and breakfast. The AC was outdated; the fan and noise couldn't be controlled, making sleeping a challenge.2021-03-31"
"The hotel room was clean and had a comfortable bed. The staff was friendly. Great place to stay.2020-01-23"
"The hotel clerk was rude, and there was nowhere to park my truck.2019-10-10"
"The bed in my hotel room sagged and was uncomfortable.2017-04-14"
"The hotel looked cheap. The furniture was ratty, and the bed linens had cigarette burns. The sofas in the lobby were threadbare. Pleasant staff, though. Stay elsewhere.2015-07-18"
"There were people who made me uncomfortable hanging out in the hallway of the hotel.2024-01-17"
"The hotel was filthy. We slept with the lights on due to all the cockroaches. The carpet hadn't been vacuumed, and the comforter was stained. We slept on top of the sheets. The bathroom was dirty. We'd never stay here again.2021-11-22"
"We were pleased with the accommodations, but disappointed with the cable TV channel selection. The hotel shuttle was prompt, and the staff was courteous. 2019-08-09"
"The bed was so hard that it felt like sleeping on a crate with sheets. The bathtub faucet leaked all night. The heating and cooling unit never worked on the auto setting, and the room smelled stale without the air on. The motel staff was wonderful. Be sure to reserve the shuttle; it only runs when requested.2020-03-13"
"The motel staff was great, and the shuttle was convenient.2020-02-19"
"The motel was next to the interstate, so I heard traffic noise all night. The TV remote control didn't work. People talked loudly outside my room. I wouldn't stay here again.2017-05-20"
"The hotel was dated, and the hallways smelled like stale cigarette smoke. The bed linens were soft and clean, and the toilet was clean. If you just need a low-cost place to sleep near the airport, this place is fine, but I wouldn't stay here for any length of time.2020-06-17"
"The hotel was decent enough for a short stay, but I wouldn't recommend it for a vacation or family stay. The shuttle driver from the airport was pleasant, and the front desk clerk was nice enough. The hallway smelled like mildew and smoke, though it's a non-smoking property. The room was clean, but there was hair on the toilet and in the shower.2020-06-15"
"Room was absolutely filthy and smelled horrible - bed was damaged - there were towels and drinks everywhere - I was appalled by the conditions and refused to stay.2012-10-01"
"The hotel room had some pests and the carpet needed cleaning, but my stay was otherwise pleasant.2022-04-03"
"The hotel was in a bad area, and there was construction underway. My room was behind construction plastic, and it was empty. I was moved to a room that wasn't very clean, and the restaurant was closed. Horrible place. Don't stay here.2019-12-15"
"This hotel was worth the price. The employees were helpful and welcoming.2019-11-24"
"The hotel room was clean, and there was a shuttle to the airport that ran every 30 minutes. The front desk clerk seemed to have anxiety and was unable to answer my questions without getting stressed.2020-06-28"
"I enjoyed my short stay. The hotel had a nice environment, and my room was good-sized and impeccable. The bed was so comfortable. Just a 5-minute drive to the airport. You'll have a good rest here.2019-01-05"
"The hotel was close to the airport but quiet, and the staff was pleasant. The shuttle took me to the airport at 4 AM, and the driver was friendly and helpful. Definitely stay here.2018-02-25"
"Just an average hotel. The thermostat controls didn't work. On a positive note, the bed was comfortable. There was mold on the bathroom ceiling, and the shower curtain was too small.2022-01-08"
"The hotel clerk was phenomenally helpful and kind. Stay here.2020-06-24"
"A perfect stay. This hotel is a great choice.2019-10-20"
"The hotel was close to the airport. The restaurant wasn't open, so I had to cross the highway and eat at a Holiday Inn.2021-06-19"
"The pool and restaurant were closed because of Covid. We asked for a late checkout and were only given an extra 30 minutes. We weren't told that we'd have to call to have the shuttle pick us up. Don't stay at this hotel.2021-06-16"
"This is my go-to hotel when I need a place to stay near the Charlotte Airport. Great park and fly option, and the 24-hour shuttle makes getting to and from the airport a breeze.2021-06-08"
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
