"Cleanliness was evident throughout the property. The beds were comfortable, and the staff was welcoming and responsive. You won't regret choosing this hotel.2023-09-09"
"There was a hole in the duvet. The sink was clogged, and the toilet ran after being flushed. The showerhead leaked. The front desk clerks were unprofessional. The hotel shuttle to the airport never arrived.2022-03-16"
"The hotel lobby had a nice fireplace. The room was nicely appointed and quite comfortable, and the beds were like sleeping on a cloud. My son went to purchase cookies from the snack kiosk, and the cashier went in back and returned with a glass of cold milk for him. Above-average complimentary breakfast, and I enjoyed visiting with the attendant. Our stay couldn't have been any better.2022-02-04"
"The hotel room wasn't cleaned very well. The sofa was dirty, and the carpet needed vacuuming. No blanket for the sofa bed; I called the front desk and asked for one, but at 11:30 PM went down to ask again. The clerk said it would be delivered to the room, but it never was.2022-08-23"
"An impressive hotel that's worth the price. The property was extremely clean and well-maintained. The staff was efficient, friendly, and helpful. Breakfast was limited because of the pandemic, but it was quite adequate. Definitely stay here.2020-10-02"
"Great hotel with excellent facilities and service. Book it now.2018-10-30"
"The housekeeper left a note in our room that there were no more towels and we should call the front desk if we needed any. Don't expect much at this hotel.2020-02-19"
"The hotel was somewhat isolated, so you'll need a car if you want to go anywhere. I didn't feel welcome when I arrived, and the check-in clerk seemed to not want to be bothered by me or my questions. I wasn't told that the WiFi password was in the key card envelope, and there was no information about restaurants or anything else in the area. We felt like we were on our own. The parking area was across a busy street.2020-01-30"
"The rates were reasonable. The bed was soft and plush, but not great for people with back issues. Nice pool and exercise room. Wonderful shuttle service to Lakeview Ampitheater and restaurants near the hotel.2017-07-19"
"The hotel room was smaller than I expected. The AC was noisy, and there was no exhaust fan in the bathroom. Stay elsewhere.2022-09-20"
"Clean hotel with friendly staff. The shuttle service to and from the campus was great. The parking garage didn't accommodate vehicles taller than 7 feet.2018-08-26"
"Great hotel room for a great price. All the employees were friendly and helpful, and there was a shuttle to and from our event at The Oncenter.2017-02-01"
"Great location. The hotel was clean, but the room was small. The staff was friendly.2018-11-15"
"The hotel room was extremely small. No breakfast, and no shuttle Syracuse University or the Carrier Dome. There are better options near campus.2018-11-13"
"The hotel atmosphere, decor, and service were outstanding and reminiscent of a bygone era when guests were treated as valued customers. All the employees were friendly, courteous, and made me feel comfortable. They didn't hesitate to assist or answer questions. The hotel was quiet and well-maintained.2018-06-02"
"No grab bar in the shower. The hotel staff was lovely; they were so helpful and gracious. Delicious breakfast, but no on-site dining other than that.2023-06-09"
"I loved the ambiance and small size of this hotel, and the rates were reasonable. The fireplace and bar were relaxing and really pretty. , and the bed in my room was so comfortable. The front desk clerk was excellent. Breakfast was substantial and a real bonus. Definitely stay here.2019-11-17"
"My room was on the 3rd floor, but I didn't sleep well due to a band playing music late into the night. I was disappointed with my hotel stay.2018-04-10"
"We've stayed in cheaper hotels that were nicer than this one. The location was great and the building was beautiful, but the room was dirty.2023-11-18"
"The hotel was nice, clean, and close to everything. Absolutely stay here.2020-02-01"
"This hotel is a wonderful place to stay. All the employees were friendly, personable, and happy to ensure that our stay was great. We highly recommend staying here.2018-10-01"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
