"My hotel stay got off to a rocky start. I had to return to the front desk twice to get a key card that worked. The 3rd time, a housekeeper let me in the room. Other than that, my stay was good.2021-09-20"
"The hotel wasn't clean. There was trash in the hallway that wasn't picked up during our 2-night stay. The staff wasn't that friendly, and valet parking was overpriced since guests had to get their own vehicle. Look for other options.2018-06-19"
"Everything about the hotel was great. Room service was too expensive, though. I recommend staying here.2016-04-10"
"Friendly, helpful staff. The pool was the highlight of our stay; the water was warm, and the kids had a blast. The hotel provided swimming floaters, balls, noodles, and even goggles. The restaurant was clean and had pleasant employees. I ate all three meals there, and appreciated that my grandchildren ate for free. The view from the glass elevators was spectacular. This hotel is the best place to stay.2015-06-02"
"Good hotel with nice service. Be sure to stay here.2015-05-28"
"The hotel clerk was awesome and accommodating; he was the best part of my stay. Renovations were going on, so be prepared.2021-11-09"
"There was someone lying on the hotel steps when I arrived, and there were shady-looking people in the area. There was nowhere to park. Absolutely do not stay here.2021-08-21"
"I had a nice hotel stay.2020-08-05"
"The hotel was private and quite nice, and the staff was considerate. The front desk clerks were amazing and accommodating.2020-08-01"
"I checked out 5 minutes after I checked in. No parking available, so I had to park in a garage around the corner and walk by homeless people on the way back. I was given a room with a broken door. It was dirty, and the AC wasn't on. I saw a man watching us from the courtyard. Don't stay at this hotel.2018-08-16"
"The hotel had everything I needed, and all the employees were courteous. The only issue was that the valet service damaged my vehicle.2021-12-06"
"The hotel met my expectations. The location was convenient, and the ambiance was relaxing.2019-05-30"
"The hotel soundproofing was so poor that we could hear conversations in the next room, which was totally unacceptable. We had to pay $25 for parking at a garage 2 blocks away because the hotel garage was full.2018-05-31"
"When we arrived, we were told there was no space in the parking lot and we'd have to park at a public lot. We drove around for an hour looking for a place to park. Then we had to lug our bags down the street to the hotel. I thought this was ridiculous considering the room rate. The room was average, but the employees were nice.2018-01-06"
"Great location. Clean hotel, and my room had a great view. The bed was comfortable, and the bathroom was clean. OK staff. Stay here.2015-07-02"
"Literally every aspect of my 3-night hotel stay was perfect. Book it.2022-02-01"
"Not worth the price. The room was old and outdated, and there was a roach crawling up the wall. The parking deck ceiling was low. Don't stay at this hotel.2021-08-25"
"I had a pleasant hotel stay. The fridge was small, and there was no microwave, though. The housekeeper was so thoughtful, and the employees were all super friendly. Parking was too expensive, but other options were available that I generally liked.2019-04-01"
"The hotel staff was nice and friendly. Book it.2018-11-26"
"An excellent experience from check-in to checkout. Short walk to Atlanta Market. The room was spacious and clean, and the hotel staff was friendly and accommodating. Delicious food at the restaurant. Don't hesitate to stay here.2022-01-14"
"If you like to smell marijuana, this is your place. I was assigned the wrong room, and the key card didn't work. The hotel and room overall were nice. Valet parking was terrible.2021-04-26"
"We had a comfortable stay. The room was clean, and we felt safe and secure. The hotel clerks were kind and helpful. We'd definitely stay here again.2021-04-20"
"The hotel was nice and extremely close to AmericasMart. There was an on-site restaurant, but no room service because of Covid. Both times we ordered food, the orders were incorrect and the food was cold. Eat somewhere else.2021-01-17"
"Good location and amazing personnel. Great customer service. Give this hotel a try.2018-10-27"
"The hotel staff was helpful. Be aware that parking is valet only. I had a great stay.2018-03-13"
"We stayed to attend a concert, and when it was over the hotel kept 7 floors of guests from entering their rooms due to security. The bathtub spit out black water. Our room was on the 10th floor, and we had to go to the front desk 3 times to have our key cards re-set. No one greeted me at the Bistro for 10 minutes. The customer service needed improvement.2018-08-16"
"Great experience. The hotel was clean, and the staff was friendly. Convenient location, too. Stay here; it's a wonderful place.2017-11-16"
"The hotel room was clean and just what I needed. Friendly personnel; everyone greeted me, even in passing or on the elevators. The valet was helpful and hospitable. I'll stay here again.2017-03-29"
"Convenient to attractions and transportation services. The hotel staff was friendly, but there was limited space for hanging out.2017-01-07"
"Nice room and staff. Great hotel if you're traveling with pets, but parking was expensive.2016-12-31"
"The hotel room was dark and felt dingy. The bathroom door was heavy and off its track.2022-03-07"
"Large, clean room with comfortable beds and excellent pillows. The staff was courteous. Walk to the aquarium, great dining, and other attractions. Stay at this hotel.2021-10-24"
"Perfect spot for going to the Passport Agency, and just a 15-minute walk to Mercedes Benz Stadium. The hotel was nice and clean, and the staff was pleasant.2021-05-05"
"The room was well-appointed, and the staff was friendly. Stay at this hotel.2018-04-10"
"The room was clean, but the heater didn't work well even after we told the staff and were told someone would check it, so we were moved to another room. The heater blew warm air, but when we returned from the game, it was blowing cold air; I was told to turn it off for 20 minutes to re-set it, but that didn't work. We finally got warm air at 1 AM, which was ridiculous. The hotel clerks were nice. I wasn't prepared for the $30 valet parking fee. Don't stay here in the winter.2018-01-03"
"A pleasant experience. The hotel room was comfortable. Only had valet parking.2022-05-31"
"The check-in clerk was friendly, and the valet service was prompt and polite. A hotel employee got us coffee from the back room after breakfast ended, and even fixed them perfectly to our tastes.2019-12-16"
"Well worth a stay. The hotel was fabulous, comfortable, and pleasant.2019-08-19"
"Walk to restaurants and Centennial Park. The accommodations were clean and comfortable, and the employees were excellent. Nice outdoor patio. I'd certainly stay at this hotel again and highly recommend it.2018-05-01"
"The hotel was about a mile from the GWCC and Georgia Dome. There was some remodeling underway. Many restaurants within walking distance. A must-stay.2016-12-06"
"My room wasn't available when I arrived; I was told I'd get a call when a room was available. 4 hours later, I returned and was told a room was now available, though no one had called me. The toilet hadn't been flushed in the room; I was told someone would be right up, but it took a 2nd call and an hour. At checkout, the hotel clerk had trouble printing out my receipt. I asked if someone could take my ticket to the valet, but the answer was no. While waiting for the receipt, 3 families went to the valet ahead of us, making our wait longer. I was disappointed with the entire experience.2017-01-25"
"The decor in our hotel room was dated and disappointing, but the bed was comfortable and dreamy. Breakfast cost $18 per person. Wait until renovations are done.2016-12-08"
"Ideal location. Great place if you want to be right in the city. We had an amazing stay. We checked in very late, but the staff was nice and helped us with our bags. I'd totally stay again.2015-11-29"
"Our room wasn't ready until 30 minutes after check-in time. No shampoo or extra toilet paper provided. Half the front desk clerks weren't professional, but the bellhops, maintenance crew, and valet drivers were excellent. There were gnats flying around the dining table at every meal. Find a different hotel.2015-08-12"
"Everything was clean and up-to-date. We didn't like that there were no window coverings in the bathroom. The hotel staff was friendly and professional. We walked to nearby restaurants and a Hawks game. We highly recommend staying here.2020-01-10"
"The room door lock was broken, so we were moved to another room and were promised the lock would be fixed promptly and we could move back to the original room. The 2nd room was extremely small and stuffy, with the smallest bathroom I've ever seen in a hotel. We got a call at 3 PM offering to move our things, but we instead agreed to be comped for one night. The hotel clerk was really nice.2019-12-09"
"Our hotel room was so small that we had trouble squeezing between the bed and dresser. The beds were so high that I had to get a chair to climb in bed. I had to request the chair since there wasn't one in the room.2019-12-09"
"Great hotel for a great price. The room was clean, the staff was friendly, and the service was excellent.2019-06-20"
"Walk to Falcons stadium. Good rates. Decent options at breakfast, and the valet service was great. Bring cash for the vending machines.2018-08-20"
"The hotel clerk was exceptional and went out of her way to make my stay a pleasure. She remembered names and was extremely helpful.2020-11-27"
"Good location. The heater in our hotel room didn't work well, and it was a cold weekend. The restaurant food was excellent, which made up for the heat issue. Not a bad choice.2020-02-26"
"The hotel clerk let me check in early, which was helpful. Call early for valet pickup for your vehicle.2019-10-10"
"The hotel staff was friendly.2019-06-24"
"The key card didn't work, so we had to go to the front desk and get a replacement, but it didn't work either. We couldn't control the room temperature; it always went back to 69 degrees. No shower curtain, so water went everywhere. We had to put towels all over the floor.2018-12-21"
"The hotel was outstanding in some ways and poor in others. The room was clean and updated except for the kitchen, and the laminate floors had water damage. The appliances were discolored, and the bathroom faucet leaked.2021-10-24"
"The hotel was beautiful, and the service was efficient and friendly. Explore this jewel.2017-11-10"
"Great location and great food at the pub. Wish I could've stayed at this hotel longer.2016-10-26"
"No hot water for my shower in the morning. I requested an early check-in, but had to get the hotel manager to honor the request. Staff was nice.2015-03-03"
"A wonderful experience. The staff was great and got me in my room quickly. Definitely worth the price. Great hotel.2018-01-03"
"Great experience. The hotel was clean and comfortable.2017-12-06"
"I loved the location of the hotel, but that's the only reason I'd stay there again. The breakfast buffet food was always cold, and the eggs weren't well-cooked. The restaurant staff was nice and helpful, though.2015-12-16"
"The hotel was close to Fox Theatre. The room was clean, and the bed was comfortable, but we weren't warned about the steps in the room. The bathroom was tiny. Service in the Bistro was awful.2019-04-27"
"Close to many entertainment venues, and across the street from the Fox Theater. Located in a historic district and was an older, renovated hotel. The room was nice and well-appointed, and the beds were comfortable. The bathroom was extremely small, though. We thoroughly enjoyed the engaging bartender. Great place to stay.2017-04-07"
"Conveniently located. Good value. Room was compact but clean. Lobby and lounge were bright and cheerful. Staff was courteous.2015-01-19"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.