"Pets were allowed, and I was disappointed that they weren't relegated to certain rooms. Our rooms smelled and activated my allergies to dogs and cats. We bought an air freshener, which helped. Otherwise, the hotel was nice, and the staff was friendly. Good breakfast.2023-05-30"
"The hotel room was modern and well-equipped, and had a sofa bed and 2 queen beds. The roll-out desk was handy, and we appreciated the dishwasher, microwave, and fridge. Breakfast was all carbs. We'd stay here again.2022-04-25"
"Great stay for a great price. The room was nice, and the surrounding area was clean and had plenty of restaurants. The hotel staff was friendly. I'd stay here again.2021-10-12"
"The linens were clean, but the floor wasn't. It was noisy until almost 11 PM. The night clerk saw me walking with a cane, but never got up to help me slide the heavy door. 1 night at this motel was enough.2022-10-25"
"The motel needed major renovation. The room was clean but cold, and there were no extra blankets. Parking was free.2021-11-11"
"The bed in my room was worn and sagged in the middle. The coffee maker was broken. The staff was polite and professional, and breakfast was good. The hotel met my expectations for the most part.2017-09-30"
"There were 2 flies in our room. We asked the hotel clerk about sit-down restaurants nearby, and he sent us to a place that was no longer in business. Stay somewhere else.2021-08-12"
"Good hotel.2021-07-25"
"The hotel was clean and close to medical facilities. The staff was pleasant. Good hot breakfast.2021-07-01"
"Close to the highway, and about 20 minutes from Opryland. The hotel was clean, and the staff was friendly and courteous. The hot breakfast was better than some we've had at more expensive places. You can't beat it for the price. I'd definitely stay here again.2023-09-17"
"The room was nice, clean, and exactly as described. The hotel staff was polite and helpful. Quick check-in and checkout. I highly recommend staying here.2023-07-13"
"The hotel was clean, and the military rates were reasonable. The employees were helpful.2022-07-07"
"A great, clean hotel with excellent service. We appreciated the shuttle, and the driver was super accommodating.2021-06-15"
"The room was clean and spacious, and the hotel staff was friendly.2019-08-07"
"The hotel was expensive, and the staff was rude. The room was OK, but the toilet was broken. We were moved to a much smaller room. Not my favorite place to stay.2018-10-11"
"Great experience. The hotel was a bit on the expensive side, but worth it. Walk to everything downtown and on Music Row. The room was nice and comfortable, and so was the bed. The employees were helpful. I'd definitely stay here again and highly recommend it.2021-07-28"
"I had an awesome stay and can't wait to go back to this hotel. The staff was helpful and went out of their way to make me feel at home. Stay as long as you can.2020-07-20"
"Good value. The hotel was right across the street from Bridgestone Arena and steps from Broadway. The room was amazingly clean, and the employees were friendly and helpful. Worth a stay.2018-04-07"
"The hotel was over a mile from Nissan Stadium, so a bit more of a walk than we'd hoped. There was mold on the tile ledge of the shower. Breakfast wasn't included.2022-10-04"
"I loved everything about this hotel.2020-11-03"
"Easy check-in. All the hotel employees were prompt, friendly, and helpful.2019-01-03"
"The lobby at this historic hotel was beautiful; it was a wonderful space. The room was standard. The valet staff was friendly, attentive, helpful, knowledgeable, and anxious to please. The front desk clerks could have been more polite and helpful, though.2019-08-20"
"Absolutely beautiful hotel. The restaurant food was delicious. A wonderful experience. Highly recommend.2015-04-10"
2 restaurants - rooftop lounge - bar - coffee shop
Room service
Free WiFi
Valet parking only - $45 per night
Pet friendly hotel
More > - allows dogs and cats only - allows pets up to 40 pounds in 3rd and 9th floor rooms, 2 pets per room - no pet fee. - Jan 2022 < Less
"The rates were quite high, and parking wasn't included. Snacks were expensive, and we didn't realize they weren't free since they were in the room. The hotel staff was nice.2023-09-11"
"Great location. The hotel was fairly new. The room and gym had nice amenities. Kind, helpful staff. No on-site shop to buy snacks or water.2017-05-09"
"Terrific location. The hotel staff was knowledgeable and helpful. Great rooftop pool and bar.2021-06-29"
"I didn't like the concrete ceilings in my room or the minimal lighting. No one could help me operate the "smart" TV. We found trash under the bed. Breakfast cost $19 per person and was terrible, and parking cost $38 per night. I don't recommend this hotel.2018-04-02"
"Awful hotel, and absolutely not worth the price. We had to pay an extra $10 per night for the 2nd person in the room. Poor housekeeping. The Internet connection was too slow. The hallway carpet was stained. Minimal workout equipment. The continental breakfast had cheap, unhealthy selections. Never again.2015-07-28"
"Conveniently located. Hotel was clean. Good experience.2015-02-01"
"Nice experience. The hotel staff extended much kindness. You'll like staying here.2020-09-06"
"The hotel needed some updating and could've been cleaner. Check-in went smoothly, and the clerk was professional and quick. Coffee was available in the bar in the morning. There was a good farm-to-table restaurant nearby.2019-05-14"
"Great location. The room was clean and beautiful, and the hotel employees were professional, pleasant, and efficient. Not happy about a housekeeping knocking on the door at 8:30 AM, though. 2019-05-14"
"Close to the hospital, restaurants, and other amenities. Clean, comfortable room. The hotel clerk was extremely helpful and polite. Overall, I had a great stay.2023-04-27"
"Nice room, but there was construction going on outside the hotel, so loud equipment noise started at 5 AM and continued throughout the day. Great staff.2021-06-29"
"The room smelled clean, but it didn't look clean. There was a sticky substance on the side of the bed. No microwave in the room. There was black mold on the bathroom ceiling, as well as water damage. The light fixtures were rusty. The hotel staff was friendly.2020-07-06"
"The hotel was nice and close to Music Row. Great staff.2019-08-29"
"Everything was perfect, and I had a good night's sleep. The hotel clerks were polite and helpful, and breakfast was good. Great place to stay.2018-04-28"
"Good hotel room, but I didn't like having to pay to park.2017-09-05"
"The hotel was convenient to everything and had the amenities I needed. The door to the patio wouldn't open, but other than that, I had no complaints.2022-08-02"
"The hotel was a joint property with a Residence Inn, so it was confusing when we arrived; we initially thought we were in the wrong place because of the signage. The room was fine. The elevators in the parking garage were out of order, and the signs were so small we couldn't read them from far away, so we didn't realize there were other elevators that worked. The TV in our room didn't work. The front desk clerk gave us incorrect directions. You'll need your room key to exit the garage after checkout.2021-04-09"
"Good place to stay. The hotel was clean, and the staff was polite and friendly. The room was designed to make the best use of the space without feeling crowded. I slept well.2019-08-01"
"Clean hotel with nice personnel. Ride the shuttle downtown.2021-07-06"
"Great hotel in a great, safe area west of downtown. The room was clean and comfortable, and the happy hour was nice. Walk out the front door to Gigi's Cupcakes and Hattie B's Hot Chicken. Go for it.2019-09-27"
"The hotel room was spotless, and the staff was great. The valet and shuttle driver were friendly, prompt, and professional. Enjoyed the cocktails and breakfast, and the little bar and eatery was lovely. We had a blast.2016-11-12"
"The hotel seemed overpriced. There was construction going on, so I couldn't use the exercise room. Only one elevator was working.2019-04-10"
"The hotel room smelled bad, and the furniture was dilapidated. The valet parked our car in a restaurant lot across the street and left the window down. We were disappointed.2018-08-26"
"The first key cards didn't work, so we couldn't get into the parking garage or the hotel. The hallways were freezing. The restaurant was expensive, so we didn't eat there. Self-parking and valet both cost $26. I won't be staying again.2015-05-22"
"The motel was in an optimal location. The room was clean and comfortable, and the size was adequate. The staff was accommodating. Great breakfast room. I recommend staying here.2022-03-21"
"Affordable and close to VUMC. The motel room was clean and comfortable, but the bathroom was too small; the door hit the shower rail, so I couldn't open it all the way. The separate sink area was fine. Quick check-in. Breakfast had a variety of options. We were able to park right by our room.2018-02-09"
"I chose this motel because of the price and convenience to Vanderbilt Hospital, but I wouldn't stay here again. It was old and needed updating. Security was good and the bed was comfortable, but the bathroom was small and wasn't clean. There was what looked like mold in the corners. Not enough washcloths provided. There were only 2 drawers in the room for storage, so I had to keep most of my belongings in my suitcase. Consider other options.2018-02-03"
"Clean room with comfortable beds. The hotel staff was friendly and helpful. Definitely stay here.2018-10-17"
"I stayed at this hotel for 3 nights. There was no hot water in our room, so we had to haul our luggage to another room the next day. There was no hot water in that room, either; after running the water for 15 minutes, we finally got lukewarm water.2016-03-07"
"It took over 15 minutes for the water to warm up, and it was barely lukewarm. Find another hotel.2016-03-07"
"Convenient to the airport. Nice hotel room, but we heard the people upstairs at about 2 AM. No gas stations open after midnight in the area, so fill up before then.2019-11-14"
"The hotel smelled awful, and the room wasn't clean. The front desk clerk was rude. Stay somewhere else.2016-06-04"
"Terrible experience. There was mold on the walls, the wall in the bathroom was dented at the bottom, and it looked like someone had spilled paint in the bathtub. There were cobwebs all over. Don't stay at this hotel.2015-11-01"
"The room was clean and comfortable, and breakfast was great. I recommend this hotel.2023-04-21"
"We were greeted the minute we arrived. The room was clean and exceeded our expectations considering the price. The beds were comfortable. Stay here.2020-11-24"
"The hotel was close to the airport, but I had a quiet stay. The TV in the room was off-line, but maintenance was in my room within 5 minutes to resolve the matter. Great personnel.2020-01-30"
"Nice, clean hotel. The beds were wonderful. Nice staff. Definitely give it a try.2018-09-24"
"Our room was perfect. The living room had a loveseat, table with 4 chairs, and a flat-screen TV, as well as a fridge, microwave, coffee maker, and sink. The bedroom was large and had a TV, plenty of drawers, and a very comfortable bed. Definitely stay at this hotel; it's super.2015-11-12"
"The room was large and comfortable. Had one TV in the sitting area and another in the bedroom. The beds were extremely comfortable, and the pillows were puffy and large. Wonderful breakfast with lots of variety. The cooked to order omelets were delicious. Good food at the on-site restaurant. There was a shuttle service from 10 AM-11 PM within a 3-mile radius. Definitely stay here.2015-11-10"
"Nice hotel. The room was spacious and comfortable. However, there was construction going on, and the noise was somewhat annoying.2015-06-03"
Pet friendly hotel
More > - allows dogs up to 50 pounds only, 2 dogs per room - $75 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Mar 2021 < Less
"Nice hotel other than the hidden expenses. The toilet didn't flush, so I had to have it plunged. The indoor pool wasn't usable the 1st night.2021-04-14"
"The staff was rude. I'll never stay at this hotel again.2020-01-20"
"Nice hotel. The room was clean and spacious, and the bed was comfortable. I recommend staying here.2018-02-15"
"Clean, cozy room. The hotel staff was nice and accommodating. The free shuttle to and from the airport was a big plus. I'd stay here again.2015-07-03"
"I never got fresh towels despite multiple requests. The service at this hotel was terrible. Look elsewhere.2021-08-15"
"OK overall, but there wasn't enough hot water for showers, and the hotel clerk was barely civil. OK if you need a pet friendly place to stay.2018-07-08"
"Fine for an overnight stay. The hotel needed some repairs and updating, but the room was fine and breakfast was great. 2018-05-08"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
