"This motel was gross. It was dirty and smelled awful. No chain lock on the door, and the front window was unlocked when I arrived. I had trouble locking it, so we didn't feel safe. Don't stay here.2021-06-07"
"We had a perfect stay. The motel was clean and pet friendly, the employees were pleasant, and the breakfast bar was convenient. Good Mexican restaurant next door. We'll stay here again.2019-07-10"
"My motel stay was OK, but there was a problem with flushing the toilet. 2018-12-12"
"The motel was affordable and clean. The manager was friendly and quickly came to fix an issue I had with a light. I was satisfied and will stay here again.2018-11-05"
"Nice, quiet location. The motel room was big, but the bathroom wasn't the best.2017-11-09"
"The 1st room had bugs and spiders in the window sill and crawling on the windows. The curtains were old and soiled. The room didn't feel clean. We asked for another room, but it was no better. We left and stayed elsewhere. Avoid this hotel.2022-06-15"
"The hotel room was excellent and well-stocked, but there were leftover drinks in the fridge from a previous guest. The hallways smelled old and moldy.2022-06-06"
"The room was clean, and the hotel staff was the best. The front desk clerk went above and beyond to make a bad day better. I'd definitely stay here again.2022-01-25"
"The hotel was clean, and Covid safety measures were in place. Excellent customer service. This is a wonderful place to stay.2021-08-16"
"Noise was an issue because of cheap windows, but the room and hotel staff were outstanding. Ask for a room on the back side of the building.2020-11-11"
"We had a wonderful stay at this hotel. The room was spacious, and we slept well. Great breakfast and supper on-site. We'll stay here again.2022-02-19"
"Good location. Be prepared for high rates. The hotel was exceptionally clean, and the front desk clerks were polite and helpful. I appreciated the little extras in the bathroom. Plenty of luggage carts, and plenty of parking.2021-07-20"
"Convenient to the highway. The hotel was nice, quiet, and clean. No breakfast, though.2021-07-02"
"Close to Asheville. A nice, clean, Covid-safe hotel. The staff was friendly and so helpful, and the restaurant was delightful. Enjoy the art and decor; the common areas felt like a home away from home. Breakfast wasn't included, which was a disappointment.2021-02-17"
"Great accommodations. The room was new, clean, and comfortable, and it was great to have a fridge and microwave. The staff was friendly, even at 12:45 AM. Stay at this hotel.2020-02-10"
"The hallway and room smelled musty, and the room wasn't very clean. It was old and needed repairs, and there was hair in the shower. The hotel clerk was efficient, but he wasn't friendly. Don't stay here.2015-09-14"
"Good hotel for the price. The room was more than adequate, though the bathroom needed some sprucing up. Nice staff and good breakfast.2015-08-25"
"Close to main attractions and restaurants. Hotel room was nice and clean, but the heater was too loud. Front desk clerks were helpful and friendly. Good breakfast, and the attendant was helpful. I'd stay again.2015-03-12"
"Easy access to the interstate; convenient to Biltmore - room smelled musty - bedsheets were stained and didn't smell fresh - I called the front desk to get replacement sheets, but had to get them myself since housekeepers had left for the day; clerk handed me a wadded up ball of sheets that looked like they'd been pulled off another bed - when I changed the sheets, I noticed stains on the mattress - clerk quickly moved me to another room at my request; it was in another building and was fine - hallways looked run-down and dull - plenty of food at breakfast, but the biscuits weren't fully cooked, and the toast sticks were stale - not a good place to stay.2012-07-01"
"Great hotel. It was clean and stylish, and the staff was helpful. Stay here.2022-11-07"
"The hotel was close to Highland Brewery. Great room with a microwave, fridge, and Keurig coffee maker. It was extremely clean, and the bed was so comfortable. Friendly staff, too. I highly recommend staying here.2022-05-28"
"Great location. I really enjoyed my short stay. The room was clean and fresh, and the employees were nice and friendly. I wish I could have stayed longer. I highly recommend this hotel.2022-02-21"
"I had a pleasant hotel stay. The accommodations were great.2021-12-04"
"The hotel room was quite nice. Housekeeping was a bit lax, but we told the front desk staff and the problem was addressed. The bed pillows were pretty, but more decorative than useful.2021-10-16"
"The room was clean, and the beds were fairly comfortable. We heard a baby crying in the next room for a long time, which came us awake. The hotel clerk was kind and friendly.2021-07-05"
"The motel room was nice and clean. The roll-in shower was a bit small. Good breakfast. 2018-12-10"
"Nice motel room for a good price. No TV guide, though.2016-12-03"
"The motel room was typical for this type of motel. It was clean, and the bed was firm and comfortable. The front desk clerks were friendly. Mediocre breakfast, and the coffee was marginal. It was fine for a one-night stay.2016-04-12"
"Close to shops, restaurants, and the VA hospital. Great place for the price. Clean motel room. The bathroom was great; it was clean and updated. Excellent breakfast with lots of choices. Stay here.2016-03-13"
"The room was dusty and hadn't been vacuumed. The people in the room above ours stomped around all night, so we had to keep the TV on all night to block out the sound. The pool was empty, and there was no whirlpool available. The hot breakfast buffet was only available on weekends. Don't stay here.2021-04-29"
"The hotel was nice and handy to events we were attending. The room was a little stuffy, and nothing happened when we pushed the fan button on the AC. Good breakfast.2019-05-13"
"This hotel was a disappointment. It was old, and the room was smaller and not as nice as other Springhill Suites I've stayed in. The bedding felt old, and the amenities were poor. Not a good value. I wouldn't stay again.2016-03-28"
"The hotel was clean and attractive, and everything worked. The employees were friendly. You'll enjoy your stay.2015-10-27"
"Great location. Nice hotel stay. I liked the room, but it was cold and didn't have any extra pillows. The bathtub was too high and hard to get into for older people. The manager was excellent. Good coffee bar and TV room. We'd stay here again.2015-12-05"
"The motel was nice, clean, and recently renovated. The staff was courteous. I had a great time.2021-09-06"
"Good experience. The motel was conveniently located. No hot breakfast because of Covid; just coffee, muffin, breakfast bar and bottled water.2021-04-05"
"Good place overall. The motel was clean, though there was some mold on the shower ceiling. No exhaust fan in the bathroom. My friend stayed in the car while I stayed in the room. I informed the staff, but wasn't happy that they provided him a room key without getting his ID or checking with me.2018-10-04"
"The motel staff was great. They even put balloons in the room for my husband's 40th birthday.2018-08-02"
"The motel was right on the main road to the Blue Ridge Parkway. It was affordable and clean, and there were convenient parking spaces right outside the door. The night clerk was kind enough to bring a cup of milk to our room. Breakfast was good and hot. I highly recommend staying here.2018-06-23"
"There was a blood stain on the duvet, and the hotel staff didn't address the issue to our satisfaction.2023-05-10"
"Great location and accommodations. The hotel staff was friendly and accommodating, and the food was good.2019-02-14"
"Clean, comfortable hotel with extremely professional employees.2019-02-04"
"Nice place to stay near stores and restaurants. Clean hotel with comfortable beds. The rates were a bit high, but it was worth it. Good breakfast bar. I had a pleasant stay.2018-05-14"
"We really enjoyed our hotel stay. The room was clean, and the staff was courteous, friendly, and helpful. Just a mile from restaurants and less than 4 miles from Biltmore Estate. Stay here.2018-04-14"
"The hotel clerks were helpful and friendly.2022-04-12"
"A pleasant experience. Good value, too. The hotel and pool were nice, the service was good, and I liked the breakfast.2019-03-05"
"An average hotel with outstanding personnel.2017-04-11"
"Great location, especially if you're visiting the Biltmore Estate. Also convenient to downtown. I was able to check in early after a long trip, which I really appreciated. The hotel staff was friendly and should be commended. I highly recommend staying here.2016-11-16"
"Great location near the Biltmore Estate. The hotel was clean and comfortable. Friendly staff and wonderful breakfast.2016-11-12"
"Nice place to stay. The hotel was convenient to the VA hospital.2022-09-18"
"The hotel was close to fine dining, shopping, and entertainment. Everything was clean and comfortable. Nice enclosed pool and whirlpool with a view of the outdoor seating area and fire pit.2018-04-19"
"This hotel is an excellent place to stay. I'll be back.2017-11-13"
"Hotel was nice, clean, and quiet. Staff was courteous and friendly.2015-03-22"
"Minutes from UNCA and downtown. The hotel wasn't cheap, but we got a lot for the price. Our suite was spacious and comfortable, and the kitchen was well-appointed. We were at the end of the hallway and heard no noise other than plumbing noise from the room upstairs. The view was spectacular. Nice exercise room with filtered cold water. The lobby and 1st floor were being renovated during our stay, but it caused no difficulties. Breakfast was good and convenient, and it was nice to have a glass of wine in the evening. We loved the shuttle service.2016-03-15"
"Nice hotel and pleasant employees. Stay here.2016-02-24"
"Great location. The hotel was nice, clean, and new. There was a toddler running back and forth in the room above ours, but it was quiet by 11 PM. Good staff. It was difficult to get out of the parking lot to make a left turn onto the busy street. I'd stay here again.2020-07-03"
"The motel was clean, and the beds were comfortable.2021-11-08"
"The motel room was clean, comfortable, and had a chair, fridge, and microwave. Good place to stay.2020-11-21"
"The motel, lobby, and room were clean. The mattress was quite firm. The TV remote control didn't work, but within 5 minutes of calling the front desk about it, a new one was brought to the room. Parking was limited. 2020-10-17"
"I needed and got a 1st floor room, but still had to use stairs to get to the breakfast area. The TV remote control was terrible. The motel didn't have an elevator.2019-11-07"
"The hotel was nice and clean, and the staff was courteous. I had a pleasant stay.2018-12-10"
"The hotel room was small, and check-in wasn't until 3 PM, which was inconvenient. No coffee in the lobby. Don't expect to be able to check in early.2020-02-22"
"Nice room. There was a mix-up with our room, but we were given a discount. The hotel staff was nice and kept apologizing for the mistake. The coffee maker in our room didn't work, but it was quickly replaced. Good breakfast with lots of choices at the restaurant. We'd definitely stay here again.2017-12-21"
"The heater and other noise made it hard to sleep. We were in the only room that had grab bars in the shower, but the showerhead pointed at the entrance and flooded the floor. Try another hotel.2023-01-20"
"All the employees were friendly and helpful. The continental breakfast had a wide variety of choices. I wouldn't hesitate to recommend this hotel.2022-12-22"
"Good hotel stay.2022-09-16"
"The hotel was clean and conveniently located, and the staff was friendly. Don't hesitate to stay here.2021-06-17"
"I arrived at the hotel late at night and was greeted almost immediately. I slept well and had no complaints.2020-11-17"
"Beautiful area just a short drive to Memorial Mission Hospital and the Asheville Regional Airport. Clean, comfortable room. The bed was perfect, but the dresser space was limited and the microwave was just inches off the floor. Our room had a shower but no bathtub; the shower didn't have a chair or hand-held showerhead. The hotel staff was friendly and helpful. Great coffee available 24/7, along with fruit-infused water. There was a Ruth's Chris Steakhouse right down the street, as well as other dining options.2019-09-13"
"Not a good hotel stay. No heat in the 1st room, so I had to change rooms. No grab bars in the shower; I fell, and the staff showed little concern.2020-03-05"
"An excellent hotel, but be aware that there's another one just a block away. The room was clean and spacious, with a great floor plan. The staff was friendly. I'd give this place 5 stars.2020-02-13"
"The hotel staff was awesome. I had a relaxing stay.2019-01-31"
"Convenient to the hospital and many other things. The hotel was clean. We were pleased with our room, and all the employees were friendly. The breakfast bar food was delicious, and the attendant was so very pleasant. Stay here.2019-01-30"
"Great experience. The hotel was clean and convenient. This is an excellent choice.2019-01-12"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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