"This hotel was awful. The room had roaches and the bed wasn't clean. The staff was rude.2017-02-28"
"The hotel seemed older, but the room had everything I needed.2016-11-20"
"The hotel consisted of 3 different buildings that weren't connected; I had to ask for a room change to a more convenient location since I couldn't find a luggage cart. The check-in clerk didn't make me feel welcome and offered no assistance. The worst part of my stay was fighting off gnats and mosquitoes at night.2016-06-12"
"The motel was OK for a short stay. The bed wasn't particularly comfortable. There were some people outside working on a truck, but they were quiet and there was no problem.2020-06-13"
"The room wasn't clean, and no drinking cups were provided. The hair dryer was a safety hazard. Some of the equipment in the exercise room was inoperable. The motel clerks were friendly, but I don't recommend staying here.2018-05-07"
"The room was damp, and the AC didn't work well. The bathroom door locked every time I closed it, and I had to call the hotel clerk to come unlock it. She couldn't unlock it, and neither could the housekeepers; finally she got it open using a screwdriver, but it made my stay stressful since I was traveling alone with a toddler and just wanted to sleep. I got $10 as reimbursement. Don't stay here.2016-08-25"
Pet friendly hotel
More > - allows dogs up to 75 pounds only, 2 dogs per suite - no aggressive dog breeds allowed - $200 per stay fee for each dog + $5 per night fee for each dog. - Oct 2020 < Less
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
"The hotel was clean. We'll stay again.2023-06-01"
"I had a nice hotel stay. The room was clean and cool when I arrived.2020-06-18"
"Only one of the beds had a blanket. No local TV stations. The exterior of the bathtub and the fixtures were dirty, and there was hair on the counter by the coffee pot. The floor had an oily substance on it. Don't stay at this hotel.2017-02-13"
"The hotel ambiance was open and friendly. The lobby was clean, and coffee was available 24 hours a day. The bed and bedding were comfortable. There was an issue with the curtain in our room, but a clerk gave us clothespins to keep them shut. No housekeeping the next day. We appreciated being able to buy soda, juice, and snacks. You can't go wrong staying here.2022-09-06"
"Great hotel; I loved it. Stay here.2021-07-07"
"The room was nice and spacious, and it was easy for my husband to get around in his wheelchair. I definitely recommend this hotel.2020-09-02"
"Conveniently located, with the Loop on one side and train tracks on the other. The motel was old and needed work, but nothing unexpected considering the price. The front desk clerk was accommodating.2015-05-21"
"The hotel was nice and clean, but there were some glitches at check-in and I was overcharged; now I have to wait for the money to be refunded by the hotel. I'd stay here again.2021-05-14"
"The exterior was clean, but this hotel had horrible housekeeping. I had to go to the front desk for clean towels. I returned to my room to find that only one bed had been made, and the fresh towels I'd gotten had been removed. The breakfast food was really bad, and the business center was closed. Don't stay here.2015-09-19"
"The motel was reasonably priced, but I wouldn't go back. No coffee cups, and the lights in the main area didn't work. I had to remove the lamp shades to turn the bulbs on and off. The grounds needed care. The front desk clerk was helpful and welcoming.2024-01-25"
"Other motel guests were drinking and making noise until 4 AM.2020-08-09"
"There was a horrible smell throughout the hotel. The coffee maker didn't work, the toilet leaked, and the staff was unprofessional. Don't stay here.2023-01-08"
"I enjoyed my stay at this hotel. The beds were comfortable. No breakfast or bottled water provided, though.2021-07-07"
Pet friendly motel
More > - allows dogs only up to 25 pounds, 1 dog per room - dogs allowed in all rooms except suites - $25 per night fee for each dog. - Oct 2019 < Less
"The location was extremely handy for our needs, but the motel was in need of patching and fresh paint. No smoke detector in our room, and the AC hadn't been turned on, so it took a few hours before the room stopped feeling like an oven. The beds were too firm. The hot water in the bathtub ran constantly; we closed the bathroom door to block out the sound, but then it was like a sauna. The bottom of the pool looked moldy. We got tired of waffles being the only hot option at breakfast. OK for an overnight stay, but our 4-night stay was too much.2023-08-01"
"Check-in at the motel was fine the 1st time I stayed, but quite a different experience the next time.2023-02-27"
"I had an enjoyable stay. The motel was adequate and a bargain. My room was clean and comfortable, and the employees were pleasant. The continental breakfast needed improvement.2018-05-16"
"Worth the price. Everything about this hotel was good, including the staff. I liked staying here.2019-12-17"
"The hotel room was nice and clean, and the employees were friendly and helpful. Good breakfast. I had a pleasant stay with no issues.2019-08-15"
"Close to Fort Sam. The furnishings looked nice but were somewhat worn. The beds were comfortable. The showerhead sprayed water everywhere, but my husband fixed it. The hotel was fine for a short stay.2019-01-22"
"This motel was horrible. The room was filthy, and there were fingerprints on everything. The floor was dirty, and the AC didn't work well. The bedsheets were stained, and there were burn holes in the comforter and chair. All the hangers had a sticky substance on them. There was mold on the cloth shower curtain, and the drain had hair and soap scum in it, so the shower didn't drain well. The towels were discolored. Don't stay here.2020-09-03"
"Convenient to Hwy. 281 and the River Walk, but far enough from the tourist area. The hotel was elegant and the furnishings were nice, but the mattress wasn't comfortable and I didn't sleep well. The employees were pleasant and courteous. The on-site restaurant was expensive, so we ate out. No continental breakfast, and the in-room snack prices were exorbitant. Not a hotel for the frugal.2015-11-26"
"The room was clean, and the hotel staff was friendly. The whirlpool was the same temperature as the pool. Next time I'll stay closer to the River Walk.2021-04-15"
"Nice, clean hotel. Close to attractions.2020-03-05"
"Reasonably priced. I was pleased with my hotel room and the way the staff treated me.2015-02-10"
"Great hotel in a great location. The staff was helpful. We keep returning here.2022-01-15"
"Close to the downtown core; I walked to River Walk and other Fiesta venues. The hotel was a wonderful place to stay. The staff was attentive and addressed our needs in a timely manner.2016-04-25"
"The hotel was within walking distance of Market Square, and I took the trolley to the River Walk and the Alamo. Great parking. I'll definitely stay here again.2019-10-27"
"Good location in the center of the city. The motel was older but clean, and the staff was nice. It was fine for a few nights.2018-12-10"
"The shower in my motel room smelled musty.2018-05-31"
Midscale, smoke-free, all-suite, extended-stay hotel near I-10/I-35
In downtown San Antonio Arts District
3 floors, 96 suites - elevator
Outdoor swimming pool - exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Feb 2015 < Less
"Good value. The exterior and lobby were well-appointed, and the hotel appeared newer. Nice, clean, spacious room with simple thermostat control. The bathroom was big and clean, and plenty of towels were provided. Check-in was seamless, and the front desk clerks were friendly and professional. Coffee was available, but there was no continental breakfast. Soft drinks, snacks, and toiletries were available in an on-site shop. Plenty of free parking.2017-01-05"
"The lobby was being remodeled, and it was a mess. Breakfast was in an extremely small room because of it, and it was filled with guests and employees trying to replenish the food. I wouldn't have stayed if I'd known. 2015-06-09"
"Conveniently located downtown. The room was clean, thought the heating and cooling unit was a little noisy. I loved the toiletries. I was able to check in a bit early. The staff was friendly and helpful. No complimentary breakfast, but there was a bistro. I recommend this hotel.2019-10-14"
"The hotel clerks were rude and misinformed me about the possibility of an early check-in. Don't stay here.2017-06-14"
"The hotel was located between the Alamo and Market Square.2023-09-09"
"I had a satisfactory hotel stay.2022-05-14"
"Nice hotel, but it wouldn't be my 1st choice. The housekeepers didn't vacuum the hallway during my entire stay. The exterior trash can was overflowing. Both washing machines were inoperable. Parking wasn't adequate. There was additional parking available, but the infrastructure and surroundings were dangerous.2015-07-30"
"The hotel seemed new and was nice inside. Check-in took almost 30 minutes, even though there were only 2 people in front of us. Only had valet parking. Be prepared to park on the street and wait to check in before waiting some more for valet parking.2022-10-04"
"We were appalled by the room condition. It was small, dirty, and in horrible shape, and the bathroom was filthy. The hotel clerk moved us to a supposedly newly-renovated room, but it was no better. There were holes in the carpet, and the shower was disgusting. Don't stay here.2018-04-26"
"The hotel was close to the River Walk, which was great, but the interior wasn't 5-star. The rooms facing the courtyard were nice, but my room smelled bad.2018-04-05"
"Convenient to the Riverwalk and market. The hotel was a bit old but was overall a good place to stay. Our room was next to the pool, but I didn't notice any noise other than the housekeeping carts going up and down the concrete walkway. The staff was friendly and helpful, and answered all my questions enthusiastically. The parking garage had some sharp angles. I'd book an interior room next time.2017-09-13"
Heated outdoor swimming pool - 24-hour exercise room
24-hour self-serve restaurant - lounge
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs only up to 40 pounds - $175 pet fee if staying 7 nights or more - $75 pet fee if staying 6 nights or less. - Feb 2016 < Less
"Perfect location and great hotel staff.2017-08-01"
"Clean hotel with comfortable beds and friendly personnel. Don't think twice; just stay here.2017-07-20"
"Just a 10-minute walk to the Riverwalk. The staff was friendly, helpful, and extremely courteous. Parking was convenient. I enjoyed my stay and highly recommend this hotel.2016-12-06"
Budget, smoke-free, all-suite, extended-stay hotel
Near I-35, Palo Alto College, and South Park Mall
4 floors, 121 suites
No swimming pool
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs up to 75 pounds only, 2 dogs per suite - $50 per stay pet fee + $10 per night fee for each pet. - Jul 2022 < Less
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
"The floor was dirty, and the bed was horrible. Don't stay at this hotel.2018-07-15"
"The hotel was dirty. The people in the room next to us screamed and cursed, and the staff did nothing despite my complaints. I didn't feel like it was a safe environment.2016-08-03"
"Good rates and convenient location. My non-smoking motel room smelled like smoke. No fridge, microwave, or toiletries. There was only one tiny trash can. The bathroom was too small.2020-11-05"
"The AC made noise all night, and the floor by the microwave was wet. The phone didn't work. The shower was hard to operate. Stay at another motel.2020-06-17"
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Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
