"Right off the interstate, so I heard sirens late at night and into the morning. The hotel was nice, but it was nothing special. OK for an overnight stay.2021-11-06"
"I had a pleasant hotel stay.2020-01-09"
"Everything was perfect. Good location, nice, clean room, and pleasant personnel. I got the best sleep I've had in a long time, and I appreciated the noon checkout time. I highly recommend this hotel.2019-07-25"
"The hotel room was clean. Quick and simple check-in. We had a good stay.2017-06-06"
"Our hotel room had 2 double beds, not queen-sized beds. The front desk clerk was slow, and eventually we had to show her how to figure numbers. The breakfast attendant was friendly and extremely courteous and helpful. I've stayed here many times, but I'll consider another option next time.2023-01-12"
"Convenient to Love Field and Uptown. The hotel was quiet and comfortable, and the curtains kept the room dark in the morning.2020-10-25"
"Our room was on the 3rd floor. It was quiet, clean, and comfortable. The hotel clerks were welcoming and helpful; we felt appreciated and cared for. 2020-03-03"
"Close to Medieval Tournament. Good hotel with friendly employees.2019-06-08"
"The room looked old but was quite clean. No microwave, though. Great hotel staff; everyone was nice and patient with concert goers. 2019-04-19"
"Close to UT Hospital. The room was clean, but the carpet was dirty. The dining room was closed, and the front desk clerk acted like it was my problem. Don't expect a lot from this hotel.2021-06-04"
"An average hotel. Due to Covid, the staff basically did nothing. I had to get my own towels and coffee, and put the trash outside my room. I was disappointed that the restaurant wasn't open.2021-04-19"
"No TV guide, phone book, delivery menus, or laundry bag in the hotel room. The snack room was almost empty, and the dining room and lounge were closed because of Covid. Consider other options.2020-08-07"
"I was really pleased with my stay at this hotel and definitely recommend it.2019-12-24"
"The hotel was clean, and the staff was friendly.2019-10-10"
"The suite was clean and comfortable, and all the employees were helpful and friendly. Easy check-in, and the cookies were the best. Nice, well-maintained pool and plenty of parking. There were restaurants right across the street; our lunch at Ferris Wheelers was delicious.2021-06-15"
"Clean room and pleasant hotel staff.2019-03-27"
"The hotel was clean and comfortable. The parking lot was gated, but it cost $10 per night.2019-03-13"
"The hotel was easy to access. Fresh, clean accommodations. Check-in was prompt, and the clerks were efficient and courteous. Excellent food at the restaurant. Our stay was definitely 5-star.2018-04-09"
"Nice hotel room. Good service and breakfast buffet. The shuttle drivers were courteous and helpful. The elevators were a problem, though.2017-05-09"
"A nice experience all the way around. The hotel room was clean and comfortable, and the employees were knowledgeable and helpful. I recommend staying here.2021-04-24"
"Decent place for the price. It was great having a microwave, fridge, and coffee maker in the room. The heating system cycled loudly, and the drapes didn't block out highway lights. The hallways weren't kept clean; the same dishes sat out for 3 days, and we saw housekeepers just walking past them. The hotel clerks were helpful and friendly despite being subjected to harsh, cold wind every time the entrance door opened. The restaurant was organized, and the service was great.2021-02-19"
"The room and bathroom were clean, and the hotel staff was helpful and professional. I appreciated the free parking and the airport shuttle, though it didn't run 24 hours a day.2019-01-20"
"The hotel room was clean, and the staff was friendly. This is a good choice.2018-02-07"
"The hotel staff was friendly, and the room was clean. I had a great stay and recommend it.2017-11-13"
"The hotel clerk was rude. Don't stay here.2021-11-12"
"The housekeeper knocked on my door at 8:40 AM, and I couldn't get back to sleep. The hotel breakfast was like something from a school cafeteria.2021-03-23"
"The hotel was nice enough, but nothing special. Comfortable bed with good pillows. The fridge was tiny and didn't work well. The sink and shower water smelled funny until it ran for a while. The sound didn't work on the one TV station we wanted to watch. The hotel staff was friendly and customer service-oriented. The breakfast buffet food was cold and unappetizing.2018-02-12"
"I wasn't pleased that I wasn't able to get in my room until an hour past the hotel check-in time. The room could've been cleaner, and the pillows were old and flat.2017-08-22"
"The hotel room was clean and quiet. Good amenities, including a year-round indoor pool.2017-03-31"
"The hotel was hard to find, and the lobby smelled like rotten eggs.2016-11-05"
"The perfect hotel for going to a Stars game and then flying out of Dallas Love Field. Just 2 blocks from American Airlines Arena, so we walked to the game. The room itself was nice, with a bedroom and sofa bed.2015-04-16"
"Easy access to local businesses, and close to Love Field. We loved our stay at this hotel. Excellent accommodations. The entire staff was friendly and made us feel welcomed. Outstanding food and beverages. We absolutely encourage others to stay here.2015-04-22"
"The hotel staff was nice but not well-trained.2018-10-31"
"From the moment we walked in, we felt welcome at this hotel. It was a busy weekend, yet all the employees smiled and were pleasant and helpful. An excellent choice, especially if you're attending a function at the AA Center.2017-01-31"
"A wonderful hotel. Safe and sound.2017-01-14"
"An incredible hotel with amazingly courteous staff. They were friendly and approachable. Wonderful room with an excellent bed. I loved the layout of the bathroom. Worth the price.2016-09-23"
"Beautiful room and great pool with amazing views. The hotel concierge was helpful. The waitress at the bar was friendly and attentive. Stay a few days and enjoy the spa.2015-09-15"
"We had a good stay. The room was clean, and the hotel clerks were attentive and polite. The only downside was that after a night out drinking, we returned and were refused service at the bar.2017-03-29"
"Wonderful experience. The room was clean, spacious, and well-appointed, and the staff was friendly, professional, and helpful. I loved the fragrance throughout the hotel. Meals at Dragonfly were exceptional. I was impressed and definitely recommend staying here.2016-03-23"
"Nice hotel stay. The room was pleasant and had a city view. All the employees were polite and friendly. Easy check-in and checkout. The only negative was that the bar stopped serving food too early. We returned from a concert at 10 PM, and only nuts were available.2016-04-10"
"The hotel was clean and comfortable, and the pool was a nice surprise.2019-09-16"
"The hotel was being renovated, so there were workmen everywhere. The furniture in the lobby was worn out, and the room was extremely dated. There was no hot water in the shower. Homeless people came in the lobby and argued, and there was no security to be found. Parking was valet only. Don't stay here.2019-02-10"
"The hotel staff was polite and helpful. Make sure you get a parking pass. No in and out privileges.2018-12-17"
"I've never had such a bad experience at a hotel. The carpet in our room was damp and smelled awful, and the AC vent in the ceiling leaked all over the vanity area. The next night there was a fraternity banquet, and we've never seen so many loud, drunk, and disrespectful kids. We got no sleep thanks to the noise and knocking on our door at 3 AM. There was vomit in the elevator, and empty bottles everywhere. The valet said we'd have to wait 45 minutes for our car. I left our number, but the manager has yet to call us. Stay somewhere else.2018-12-06"
"We didn't get the bar code for the parking garage at check-in and got billed an extra $10 for parking, but everything else about the hotel was great. Make sure you get the parking bar code at check-in.2018-08-18"
"The hotel was clean and quiet, and within walking distance of the West End. Great view from the room. The front desk clerks were friendly, but the valet staff didn't help us unload the car.2021-03-12"
"I was impressed with the appearance and cleanliness of my hotel room, and having 2 TVs was nice. I didn't hear any noise from other guests. No printed information about local attractions or restaurants, but the staff was helpful with information. You won't be disappointed.2019-03-25"
"Located in the heart of downtown. The hotel was clean, and the complimentary breakfast was great. No luggage carts, so we had to carry our bags ourselves; the front desk clerk wasn't concerned. The ice machine on the 4th floor didn't work. No coffee cups were available the last morning of our stay. Only had valet parking, and the entry was narrow.2017-11-15"
"Clean, spacious room and super hotel staff. The breakfast and afternoon buffet were great.2017-04-06"
"Good location, but you may need a car if you want to travel more than a 5-mile radius from the hotel. The staff was friendly. Great continental breakfast and happy hour.2017-04-05"
"The hotel was quiet and within walking distance of restaurants and historic buildings downtown. It was fairly close to DFW Airport and train stations. Breakfast was provided, and free drinks and snacks were available. I highly recommend staying here.2022-03-17"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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