"The hotel was decent, though the price seemed a little high. There was an issue with the toilet, which wasn't properly bolted to the floor. 2019-02-13"
"Nice, clean hotel. Good place to stay.2016-08-18"
"The hotel was fairly clean and well-kept. Good place to stay.2016-03-29"
"The hotel location was seedy, and there were homeless people in the area. Poor breakfast. The orange juice machine dispensed clear water, and the apples weren't fresh. Don't stay here.2022-03-13"
"Nice hotel in a good location. Good quality for a good price.2021-12-23"
"The room was clean, but the AC didn't work, and we didn't get a 1st floor room as requested. I waited with other guests for over 30 minutes before someone turned up at the front desk at 8:30 PM. No apology for the delay, and the clerk took a personal call during my check-in, so my questions were ignored. Nice breakfast, but the attendant kept pushing gloves at us before we'd made any choices. 2022-09-01"
"Just a place to sleep and shower. The hotel was located in a bad area. The stairway was never cleaned. The pool area was littered with cigarette butts; the pool was ice-cold, and the whirlpool was boiling hot.2021-03-28"
"The room was comfortable, and the AC worked well. The bed was adequate, but it was a bit soft for me. Breakfast was in a bag, but had a sandwich that could be heated in a microwave. I recommend this hotel.2020-11-20"
"An older hotel in a noisy area by I-10. The traffic noise sounded like a racetrack by my room. There was a sticky stain on the carpet, and the top sheet was missing from the bed. The pool was in the shade. I was here for a professional class, and our water and snacks were removed before our break, so we had to buy water from the machine. The only restaurants nearby were McDonald's, Burger King, and one great Mexican place. The hotel diner had irregular hours and slow service; it was often closed. I wouldn't stay here again.2021-05-05"
"The service was excellent, and I liked that I didn't have to leave the hotel to get breakfast.2020-09-30"
"Great choice. The hotel room was clean, and the service was good. We really enjoyed our stay.2020-06-28"
"The hotel was infested with cockroaches, and the carpet turned our feet black. Only 1 of the 2 beds had a blanket. The stove was broken. The dresser wasn't level, so the drawers wouldn't stay closed. Young people were openly using drugs, and it smelled horrible by the elevator. Don't stay here.2021-06-02"
"The hotel room smelled strongly of cigarette smoke. The stove was falling apart, and the bedsheets were stained.2020-09-13"
"This was such an awful hotel, and the service was the worst. Don't stay here.2016-03-16"
"Not a great area; I didn't feel safe. Not a good value, either. The room was mediocre and not that clean, and the bath towels were stained. The hallway smelled like cigarette smoke and cheap perfume. There was only one hotel clerk, who was rude when I complained.2019-04-08"
"This hotel was terrible, and I didn't like that dogs were there. The room had an odor, the bed was more like a cot, and the bedsheets were dirty. The hallways smelled like marijuana. I checked out early. Don't stay here.2018-02-14"
"The bathtub dripped so loudly we could hear it even with the bathroom door shut. I told the hotel clerk, but it wasn't fixed and we weren't offered another room. Other than that, the staff was friendly and helpful.2017-03-20"
"Convenient to St. Joseph Hospital. The hotel was clean and quiet, and the staff was friendly and helpful. They greeted us every time they saw us. We were able to have breakfast and dinner and relax in the evenings.2021-04-17"
"The 1st room was disgusting and reeked of smoke. We were moved to another room the next day, and it was amazing. The hotel clerk went above and beyond to make up for the 1st night. Everything was fine until we ordered room service; my husband's carrot cake had mold in it. The employees in the eating area were incredibly rude and yelled at me when I asked for a cup of coffee and then offered to get it myself. Don't stay here.2016-12-04"
Upper-midscale, smoke-free, midtown hotel near I-10
Also near Heard Museum and St Josephs Hospital
4 floors, 99 rooms
Heated outdoor swimming pool - exercise room
Microwave and refrigerator in every room
Free hot breakfast buffet
Free WiFi
Parking costs $10 per night
Pet friendly hotel
More > - allows dogs and cats only - allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - Jan 2024 < Less
"I wasn't happy that the hotel charged a parking fee, and the only handicap room was already booked. No safety bars, and the toilet was too low. There were only 6 handicap parking spots, making it hard to unload our equipment. Don't stay here if you need handicap-accessible facilities.2024-01-24"
"The room had dirty walls and ceiling. The elevator was slow and banged against something as it went up and down. Don't stay at this hotel.2021-04-26"
"The hotel was clean, and the employees were excellent. Book it.2021-04-10"
"I stay at this hotel whenever I'm in town. Get your parking ticket validated right after you get your parking spot; I waited until I left, and ended up having to spend $15 for an overnight stay.2023-12-06"
"I got an accessible room as requested, but it was a rather long walk down the hallway. The hotel clerk was polite and helpful. I've stayed here multiple times, and the service is always good. No on-site parking, but there's plenty of parking about a block away.2022-12-25"
"This was the worst stay I've had. The hotel was dirty and had bugs. Don't stay here.2021-08-30"
"The motel was older. The room was pretty clean, but it was cold and there was no heater, and the blanket was thin. No TV remote control. I heard a lot of noise late at night.2020-01-14"
"The surrounding area wasn't nice. No remote control for the TV. Other guests yelled at me in the parking lot for no reason. Not a good motel stay.2016-04-11"
"The hotel was low-class. I was initially given the wrong room, so I had to return to the front desk. The heater in the 2nd room didn't work, and there were problems with the key card and fridge. The decor was outdated, and the carpet was wrinkled. The room had a coffee maker, tiny microwave, and small fridge, but there were no kitchen utensils. The elevators didn't work well, and one was shut down. The manager was never available, though the front desk clerks did their best to address my complaints. I was never told about hotel amenities, and stumbled upon the exercise room the last day of my stay. I wouldn't stay here for more than a day or two. Not many restaurants nearby.2020-01-01"
"The hotel was within walking distance of the VA hospital, and close to the light rail Osborn/Central stop to the airport. The room was pricey considering that breakfast wasn't complimentary. 2019-11-27"
"The hotel room was clean, and the staff was great.2019-10-18"
"Our hotel stay was OK, but there were issues with the plumbing. Every time the toilet was flushed or the sink water was turned off, there was a thud in the from the pipes in the wall. I liked the Keurig coffee maker. Parking was expensive.2016-09-08"
"Good downtown location. Nice accommodations and staff. Be aware of the parking fee.2021-08-19"
"The hotel was close to a CVS and other shops, but a bit of a walk to the convention center. Our room with 2 beds was beautifully kept and had an almost full kitchen. Great service.2019-05-28"
"The suite was spacious and had a full kitchen with a full-sized fridge. Breakfast had a variety of hot options, and the attendants were extremely nice. No safe in our room.2018-01-18"
"Close to Barrow Brain and Spine. The hotel room was clean and had everything we needed. It was smoke-free and had a king-sized bed. The employees were helpful. The surrounding area wasn't great; be careful going out at night.2021-12-06"
"A horrible, roach-infested, smelly hotel. There were shady people partying in the parking lot. The customer service was poor. Don't stay here.2021-05-26"
"There were dead bugs in the bottom cabinets, and there were live roaches. The room needed better cleaning. The hotel seemed understaffed, and the customer service was horrible. People hung out in the parking lot partying. Don't stay here.2021-05-23"
"The hotel smelled like animals. The fridge in my room was full from a previous guest, and there was mold all over the shower. I requested a late checkout because my flight was delayed, but when I checked out, the clerk was rude and charged me extra. Stay somewhere else.2019-10-19"
"Beautiful hotel room, but we didn't know that the bottled water and WiFi weren't free, and that valet parking cost $30 per night.2015-08-10"
"The hotel room was clean, and the staff was pleasant and attentive. Clean pool. The on-site restaurant was extremely expensive and not very good. I'd stay again.2015-06-17"
"The hotel was clean, and the staff was friendly. Be aware of the parking fee. Just a stopover when driving home.2023-12-01"
"A top-notch hotel. All our needs were taken care of. My husband is in a wheelchair, and the staff made sure he was comfortable. All the employees were so kind. A wonderful place to stay.2023-09-07"
"Good hotel for a short stay. It was quiet, and the beds were comfortable. Breakfast wasn't wonderful. Parking was limited, even though it wasn't free.2023-08-02"
"The mattress was old and sagged, and made for an uncomfortable night's sleep. The toilet stopped up in the morning, and wasn't fixed before I checked out. I wouldn't stay at this hotel again.2023-02-17"
"The AC stopped working at 10:30 PM; it was really hot, so we were uncomfortable. Don't stay at this hotel.2019-10-17"
"The hotel staff was friendly, professional, and accommodating. I was given a room on the top floor, but when they learned that my father is handicapped, they moved us to a room on the 1st floor. The room was up to the best standards. I'd definitely stay here again.2019-07-28"
"The hotel room was clean, and the staff was nice. Quick check-in. Breakfast was great. The on-site market was really expensive.2023-03-04"
"I had to sleep in the center of the bed to avoid falling off. There was hair in the shower, the showerhead needed to be replaced, and the toilet was loose. I went to the front desk for information, and there was no one there.2022-08-25"
"The hotel room was beautiful and clean. Nice pool and workout room, and breakfast was excellent. 2022-08-11"
"I had a wonderful stay. The hotel staff was kind and helpful, including security.2022-01-13"
"The hotel room was clean and quiet.2020-01-23"
"An excellent hotel that's been beautifully renovated. The staff was accommodating and friendly; I was able to check-in early and check out late.2019-12-29"
"The hotel needed renovation. My room was shabby, with old bedding and window coverings and broken furniture. The bathroom was beat up. Great staff, though.2022-05-04"
"One mattress was in terrible condition, the carpet was worn and frayed, and water leaked in the bathroom. The hotel clerks greeted me warmly and went out of their way to check me in quickly. 2020-10-24"
"The motel was close to Banner Hospital and convenient to Sky Harbor Airport, but there were a lot of homeless folk in the area. Dogs were allowed, but there was no grassy area for them.2022-12-10"
"For a motel that wasn't in a good area, I felt safe. It was clean and well-kept. The price was right, and pets were accepted. The front desk clerks were kind. Absolutely stay here.2022-07-03"
"I was extremely impressed by how nice and clean my room was, and I appreciated the quality furnishings. The hotel staff was pleasant enough, but the check-in clerk forgot to swipe my card, so I got a phone call at midnight and was asked to go back to the front desk to take care of that.2021-02-09"
Pet friendly hotel
More > - allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Nov 2018 < Less
"The hotel was nice and clean. Check it out.2020-07-05"
"My hotel room had an unpleasant odor, and the pillows were terrible. Even with air fresheners, the smell didn't go away. No dishes or cookware for the kitchenette. I went to the front desk to get change for the coin laundry, but no one was there. I waited at least 10 minutes and finally gave up. The rates were OK, but I wouldn't stay here again.2019-06-20"
"Close to the airport. The hotel was clean. Good breakfast, and the shuttle was perfect.2015-12-28"
"Reasonably priced hotel. My room was clean. Friendly staff, and the service was prompt. No wait to check in or out. Fantastic breakfast. This was a great option.2015-10-19"
"The room was clean, quiet, and comfortable. All the employees I encountered were pleasant, courteous, and professional. The breakfast buffet and evening happy hour were well done. I used the park and fly option and appreciated the speedy drop off and pickup from the airport. I wouldn't hesitate to stay at this hotel again.2021-12-14"
"The entire hotel staff was amazing. Great place to stay.2020-10-31"
"The hotel was reasonably priced, and the accommodations were comfortable. The staff was friendly and helpful, and the breakfast buffet was good. Convenient to the airport, and there was a 24-hour shuttle. I recommend staying here.2019-11-02"
"No microwave in the room; we had to use the one in the 24-hour store in the hotel lobby. The happy hour wasn't free; we each had 2 beers and a snack, and with the tip, ended up paying $68. Stay somewhere else.2022-12-03"
"The hotel was clean, and the price was right. Great service. An excellent choice.2021-06-27"
"Good location. The hotel room was average at best for a Hilton. The room needed a little updating, but the bed was comfortable. The restaurant was closed because of Covid, and there were no decent restaurants within easy walking distance in the heat.2020-06-04"
"We had to wait in the lobby over 3 hours before we got our room. The 1st room was already occupied, and the 2nd room only had 1 bed for 3 people. Stay away from this hotel.2022-03-30"
"The toilet in my hotel room didn't work, and it took over 2 hours to get someone to come up. I was finally moved to another room at 10:45 PM. The front desk clerk never answered the phone. This place needed to hire more people.2021-07-02"
"Nice, clean, and quiet. The staff was friendly. This is a top-notch hotel.2016-02-10"
"The hotel needed some upgrading, but it was sufficient considering the price and free breakfast. The beds and pillows were comfortable. Not a pretty place, but it was tranquil.2015-09-21"
"The hotel was convenient, and the employees were nice.2022-09-25"
"Easy to access. I called for a shuttle from the airport, and the driver arrived within 8 minutes. The room was clean, and the hotel staff and shuttle driver were professional. No restaurant service, and the only restaurant nearby was expensive.2022-05-16"
"Great, clean room. The hotel clerks were friendly and knowledgeable. The airport shuttle was on schedule, and the driver was good. I wouldn't hesitate to stay here again.2021-11-28"
"The hotel asked for a $200 deposit. The hallway smelled bad, and there was no hot water at all. Don't stay here.2022-10-29"
"The hotel was close to restaurants and shops. The entire staff was friendly, professional, and helpful. Easy check-in and checkout. Definitely stay here.2022-04-23"
"The hotel was nice, clean, and pet-friendly, and the front desk clerk was pleasant. The room was fairly up-to-date and had a kitchen. Great stay.2016-03-03"
"Easy access to the freeway. The room was clean and quiet, and the staff was friendly. Ask for a room on the west side, where there's less traffic noise.2021-12-20"
"Great hotel.2018-11-09"
"A super nice hotel that was centrally located. My wife was happy that the TV had Showtime. The front desk clerk was pleasant. I didn't care for the continental breakfast. Just stay here.2016-09-28"
"I asked for a room on the top floor of the hotel and got a room on the 1st floor. No toiletries provided, so bring your own.2019-04-16"
"The hotel was OK for one night.2017-09-06"
"Easy to find and convenient to the freeway. The bed was comfortable, but I had issues with the room; there was a thumbtack on the sofa, the floor by the nightstand was sticky, the clock radio wasn't plugged in, and the clock on the microwave was wrong. Worst of all, it reeked of cigarette smoke. Easy check-in and checkout.2016-04-12"
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Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
