"The TV didn't work properly, and the freezer was iced up; I had to force the door to close. The motel clerk had a horrible attitude. People were sleeping on the stairways. Don't stay here.2023-03-06"
"I had a bad stay at this motel. The furniture was old, the mattress was too firm, and the pillows were small. The towels were rough. Don't waste your money here.2018-11-13"
"Bathtub was dirty, and no towels or washcloths were provided. Check-in clerk was great, even gave us a map of the area.2015-01-20"
"Centrally located to most everything. Great price. Hotel was clean. Had to ask for towels our 2nd day. No housekeeping during our 2-night stay. Staff was courteous. I'd stay again.2015-04-14"
"Close to downtown. The motel was quiet and reasonably priced, and the room was clean. 2019-06-18"
"The motel wasn't fancy, but it was nice, clean, and updated. We felt safe. If you want high-end, this isn't it, but if you want a comfortable place to stay, this is the place for you.2019-03-17"
"Clean motel room and bathroom. The free breakfast was great.2018-08-22"
"The motel room was clean and comfortable, and the employees were nice. Walk to AT&T Center and avoid the headache and parking fees. 2016-02-29"
"Lousy motel. Room smelled like smoke. Checkout time of 11 AM was too early. Continental breakfast was cereal and milk, and the coffee machine didn't work. Never again..2015-03-30"
"There was a horrible smell throughout the hotel. The coffee maker didn't work, the toilet leaked, and the staff was unprofessional. Don't stay here.2023-01-08"
"I enjoyed my stay at this hotel. The beds were comfortable. No breakfast or bottled water provided, though.2021-07-07"
"My hotel room was too warm.2019-06-14"
"The hotel was clean and comfortable, and the staff was nice. However, the TV didn't work despite reporting the problem twice. The window was open a bit when we arrived, and we couldn't close it. Breakfast was nice.2019-03-31"
"The hotel was OK, but it was a bit smelly and could've been cleaner. The biggest problem was the customer service; the front desk clerk didn't make me feel welcome at all, and there was an issue over extra towels. Breakfast wasn't good. I won't stay again and don't recommend it.2017-07-23"
Pet friendly motel
More >
- allows dogs only up to 25 pounds, 1 dog per room - dogs allowed in all rooms except suites - $25 per night fee for each dog. - Oct 2019 < Less
"Check-in at the motel was fine the 1st time I stayed, but quite a different experience the next time.2023-02-27"
"I had an enjoyable stay. The motel was adequate and a bargain. My room was clean and comfortable, and the employees were pleasant. The continental breakfast needed improvement.2018-05-16"
"Close to Fort Sam Houston. The motel was clean and comfortable. Book it.2018-04-18"
"Affordable and close to ATT Center. The motel was clean, but my handicap room had poor lighting. Other than that, I had a nice stay.2018-04-10"
"We were pleased with our stay. The hotel room was especially nice. The bed was comfortable, and the vanity was outside the shower room. The pool was really clean. The hot breakfast was nice, but it closed at 9 AM.2021-07-06"
"Easy access to San Antonio, and the rates were decent. The hotel lobby was clean, and the room was comfortable. The parking lot was well-lit. We felt safe and got a good night's sleep.2020-02-21"
"Easy access to the freeway and downtown. The hotel was clean. All the employees were so helpful; I had a change of plans, and they let me switch to a room that was better suited to my needs. I enjoyed my stay.2018-09-16"
"This motel is the best. I had a super good stay.2020-02-19"
"The motel room was clean and comfortable, but I was surprised that there was no alarm clock.2016-09-19"
"Easy to find and close to downtown, which we really liked. The motel needed some renovations, but it was clean, and the staff was friendly. Our room was always tidy when we returned from sightseeing. There was a lot of noise at night from the AC and the highway. OK breakfast; it kept me full until lunch. Appreciated the free parking. Good place to stay for the price.2015-07-14"
"Worth the price. Everything about this hotel was good, including the staff. I liked staying here.2019-12-17"
"The hotel room was nice and clean, and the employees were friendly and helpful. Good breakfast. I had a pleasant stay with no issues.2019-08-15"
"Close to Fort Sam. The furnishings looked nice but were somewhat worn. The beds were comfortable. The showerhead sprayed water everywhere, but my husband fixed it. The hotel was fine for a short stay.2019-01-22"
"The hotel room had a smelly carpet, and the fridge was too small. Good variety of TV channels. Limited soap provided. I loved the breakfast, though, and the kids liked the pool.2018-07-06"
"The hotel was clean and looked safe, though it was right next to a gas station. It smelled like smoke when I entered since people smoked right out front, but the room was odor-free. The employees were nice and helpful. Standard breakfast provided.2017-06-10"
"The hotel was nice and clean, but there were some glitches at check-in and I was overcharged; now I have to wait for the money to be refunded by the hotel. I'd stay here again.2021-05-14"
"The hotel was clean, and the staff was great. Good place to stay; don't hesitate to book a room.2022-09-17"
"One phone in the room didn't work. The bathroom door was hard to open and close. The hotel clerks were helpful and friendly.2021-08-08"
"The room was beautiful and clean. The hotel clerk was great. Definitely stay here.2021-07-20"
"Great hotel. Definitely worth the money. I had an excellent experience.2016-05-10"
"The hotel was easy to access despite some construction in the area. Super clean room with extremely comfortable beds. The staff was friendly, and there were several restaurants nearby.2016-03-23"
"The exterior was clean, but this hotel had horrible housekeeping. I had to go to the front desk for clean towels. I returned to my room to find that only one bed had been made, and the fresh towels I'd gotten had been removed. The breakfast food was really bad, and the business center was closed. Don't stay here.2015-09-19"
"We enjoyed our stay. The hotel was close to the Amtrak station and a bus stop. Nice room and excellent breakfast. Great place.2022-12-10"
"Great hotel stay. The room was elegant, and the staff was nice. Good pool, but it was just a little dirty, and the whirlpool was too hot. No room service. 2019-07-10"
"The location wasn't commercial and felt a bit deserted and dark at night. The hotel was attractive, well-maintained, and staffed with pleasant people. Real breakfast with plenty of hot and cold selections at breakfast. Parking was free.2018-07-23"
"Housekeeping did a good job of servicing the room each day. The hotel staff was professional and courteous.2018-07-17"
"The room was small. With the exception of the evening shuttle driver, the hotel staff was rude. The driver was extremely nice and accommodating, though there was nowhere in the van to put my wheelchair. There are better options in the area.2018-06-29"
Pet friendly hotel
More >
- allows dogs only, 2 dogs per suite - $50 per stay fee for each dog + an additional $5 per night fee for each dog. - Jan 2021 < Less
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
"The hotel room wasn't clean, so we moved to another room. It was cleaner, but had a sticky floor and crumbs on the kitchen counter.2016-11-17"
"The hotel was nice and quiet, and the location was perfect. The carpet needed cleaning. Good food. We had a pleasant stay.2016-11-10"
"Beautiful hotel within walking distance of the River Walk and the mall. The parking lot was right next to the Alamo. Breakfast was good and hot; I liked the waffle maker. This is now my go-to spot in San Antonio.2016-02-17"
"Easy access to the River Walk and the Alamo. We were pleased with this hotel. The room was clean, and the staff was friendly. We loved being able to check in early for a minimal fee. It was also great to park and walk to our activities.2019-01-01"
"The hotel was decent but seemed overpriced.2018-09-18"
"I got a good night's sleep at this hotel.2018-06-17"
"Close to the River Walk and Alamodome. The hotel was showing signs of wear, but the staff was courteous and helpful.2018-04-10"
"The hotel was in need of renovation, but the staff was great. Convenient to Alamodome and the River Walk.2018-04-05"
"The AC air in the 1st room smelled like mold. The toilet was clogged, and the towel rack fell off the wall when I touched it. I was moved to a better room, but the AC air still smelled like mold. All in all, my stay was a little poor but comfortable.2020-04-12"
"We had to change rooms 3 times before we felt comfortable enough to sleep. Among the issues were peeling paint, gaps around the doors, old, tube TVs, stained carpeting and bedding, scum in the bathtubs, and a faint smell of heating fuel. The staff went above and beyond to try to accommodate us, but there was only so much they could do considering what they had to work with. Find another motel.2015-03-03"
"The hotel charged $30 per night for valet parking. I won't stay here again.2022-05-09"
"The hotel was nice and clean. I had an enjoyable stay.2020-01-22"
"The hotel was dated. Don't stay here.2018-09-19"
"I liked the big room. All the hotel employees were pleasant. Good breakfast and great valet service. I enjoyed my stay and recommend staying here.2016-07-25"
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- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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