"The room was clean and comfortable, and the hotel clerk was really friendly. No coffee cups in the room, though; I drank mine in a wine glass. Have high expectations; you won't be disappointed. 2021-01-20"
"The hotel room was clean, and the staff was friendly and professional. Stay here.2019-12-08"
"This hotel was an excellent place to stay. The staff was awesome and provided great customer service. No complimentary water bottles provided.2019-10-19"
"Great hotel that's spotless and right on the canal with a patio. The free breakfast was delicious. Definitely stay here; it's an excellent place and an excellent value.2019-08-02"
"Great hotel and great value. The staff was professional.2018-08-28"
"Clean, beautiful room. The hotel staff was nice and professional. Stay here.2016-09-26"
"I was disappointed that the housekeeper didn't come to our hotel room until late afternoon, if at all. We had to ask them to clean our suite. Great breakfast buffet and servers, and the valet and luggage team were awesome. 2016-04-08"
"The hotel room was ready early. The staff was friendly and helpful with directions to places within walking distance. Valet service was extremely quick.2015-08-04"
"The hotel was clean, and smelled clean as soon as I entered. The room was spacious, and the staff was helpful. This is one of the best places I've stayed in.2020-10-16"
"My experience was terrible because the hotel was under construction. The noise made it impossible to sleep. The phone, the lamp by the bed, the TV, the TVs, and the wireless Internet didn't work. My son was terribly disappointed that he didn't get to swim. The staff didn't care about our horrible experience.2017-03-29"
"Wonderful hotel with nice personnel and a fabulous breakfast. The housekeeper even left bedding for the sofa bed without knowing we'd use it. Great walkways to the stadium and other areas. I highly recommend staying here.2016-12-11"
"Great hotel room; I liked the layout. An empty wine glass outside our door was never picked up, and we stayed 2 nights.2015-05-29"
"I've stayed at this hotel many times over the years, and this was my best stay yet. The bed was really comfortable. Small elevator, though.2021-06-30"
"The hotel needed updating, but the rates were low and the staff was friendly.2018-09-25"
"I had a great hotel stay.2017-02-21"
"Close to everything, and the rates were reasonable. The hotel room was nice, clean, and comfortable. My king room was large.2016-06-22"
"The hotel room was generally clean, though a shelf on the nightstand needed dusting. Friendly, helpful personnel. Didn't like the biscuits and gravy at breakfast. The coffee wasn't good, and the orange juice tasted like it was watered down. Instructions for affordable transportation from the airport would have been appreciated.2016-04-08"
"The hotel was noisy due to renovation work, and parking was an issue.2021-11-13"
"I loved this hotel. Great place to stay.2016-04-05"
"Convenient to most downtown attractions. Nice hotel with all the amenities you could want. We had an issue with the AC, and someone came up within 5 minutes to check on it. He was polite and concerned with our comfort. Friendly, helpful staff. Had an on-site Shula's restaurant and Starbucks. You won't be sorry if you stay here, and you'll get your money's worth.2015-10-06"
"A pleasant hotel stay. Great beds and shower. The staff was courteous. Try Shula's Steak House on the 2nd floor.2015-09-30"
"The hotel lobby was beautiful. The room was clean and spacious. No fridge, but I could have gotten one for an extra $25. No microwave, either. Nice shower. Not every floor had an ice machine, and there was no pool. Bring lots of money for extras.2019-09-03"
"The hotel had poor TV and wireless Internet reception.2016-08-16"
"I had a nice stay, but the hotel charges for Internet access.2016-06-27"
"Fast check-in. The hotel staff was efficient and courteous. Be prepared to pay for wireless Internet and parking.2015-11-16"
"Located near the mall and Lucas Oil Stadium. The entire hotel staff was friendly. Fantastic breakfast buffet, and the food at Champions was awesome. I'll definitely stay here again.2015-09-29"
"Great central location and conveniently attached to an indoor mall. Nice hotel. The room was smaller than I expected, but it was clean and pleasant. The staff was friendly.2017-11-09"
"Clean hotel. The room was nice but smaller than we expected, and we had a view of a roof. We liked the safe in the closet and the fridge that locked. The bed was comfortable. The staff was friendly. 2017-11-08"
"Great place to stay. The hotel was clean, and the front desk clerk was hospitable. The Bistro was expensive, and the food wasn't that good. 2022-09-14"
"The hotel was clean, but the room was a little warm. Parking was too pricey.2019-05-17"
"The hotel was clean, and the staff was helpful and outstanding. The only restaurant nearby was TGI Fridays. Great place to stay.2016-01-24"
"My husband was undergoing procedures at IU Medical Center, and had to stay longer than expected. The staff was able to keep me in the same room at the same rate, and I was grateful for that. All the employees were so kind to me. I recommend this hotel.2015-04-04"
"I wasn't able to get into my room until 2 hours after check-in time.2018-03-27"
"Convenient to downtown attractions. The hotel was clean, and the front desk clerk was helpful and nice. Good place to stay.2016-09-27"
"Nice hotel, but not worth the price.2016-04-12"
"Clean hotel room with a comfortable bed. My only complaint is that the executive lounge breakfast was a bit lacking. The eggs were mushy, and the coffee wasn't replenished right away. Other than that, my stay was great.2015-12-14"
"The hotel was clean, and the entire staff was polite. I had a nice, relaxing stay.2015-08-05"
"So close to many downtown areas. I always stay here when I'm in town. The rooms are always clean, and the employees are always friendly. Stay at this hotel; it's well worth it.2022-09-04"
"I loved this hotel. Stay here.2020-06-04"
"Just steps from restaurants, and around the corner from Bankers Life Fieldhouse. The hotel was under construction, but it looked just like online photos. We were greeted by the friendly valet staff as soon as we pulled up, and check-in was great. We'll definitely stay here again.2019-07-09"
"Convenient to everything. The hotel exceeded my expectations. The room was clean, and the staff was courteous. I'll definitely be coming back.2016-09-28"
"The USB ports were on the nightstand instead of the desk. The TV was too far from the bed. The bathroom was too narrow, with only 6 inches on either side of the toilet. The mirror was too high for my wife to use, and there was no counter space for toiletries. The hotel staff was nice, but I don't recommend staying here.2021-04-01"
"Walk to numerous restaurants and Lucas Oil Stadium, and close to the airport. Great atmosphere and beautiful lobby. The suite was nicely decorated and had a stunning view of the city. The entire staff was friendly and fun-loving. I had a wonderful stay and highly recommend this hotel.2017-09-13"
"Great downtown location. Beautiful hotel that was nicely updated. It was sold out because of the Big 10 championship, but the staff did everything they could to make our stay comfortable. I recommend staying here.2015-12-10"
"Loud wedding guests made for a disappointing experience for us, but the hotel clerk was nice and accommodating, and moved us to a quiet room. 2015-11-11"
"The hotel was conveniently located in the heart of the city, with easy access to the mall, restaurant, entertainment venues, and other attractions. Nice accommodations, and the staff was friendly and helpful. Only had valet parking, so we parked in the mall garage across the street for considerably less money. The skyway to the mall was convenient, but it closed early. We enjoyed our stay immensely.2015-08-07"
"The hotel was noisy. The lock on the room door was broken, and the peep hole was wide open. The clock didn't work. Don't stay here.2022-12-19"
"This was our 3rd stay at this hotel. It's clean and quiet, and the beds are comfortable. The room had a microwave, fridge, and coffee maker. The employees are helpful and friendly, and there's a little convenience store for snacks and drinks. Parking is free. We'll be staying here again next month.2022-08-19"
"A quiet hotel near downtown and ortho hospitals. The room and bathroom were clean, and the bed was comfortable. I liked the little convenience store by the lobby, and parking was free. Stay here.2022-03-31"
"Good value and close to IU Methodist Hospital. The hotel room was clean, but there were no grab bars in the bathroom. The staff was friendly. 2021-10-15"
"The hotel clerk was the only staff on duty at night, and she wasn't professionally dressed. The room door was hard to open. The bathroom had seen better days. The hiar dryer was hanging from a screw on the wall. The corner tile was broken, and the bathtub was extremely slippery. People yelled and ran in the hallway. Breakfast was packaged food. Definitely not worth the price; find another place to stay.2021-08-22"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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