"We enjoyed our stay. The hotel was pricey but worth the convenience.2019-09-17"
"The hotel staff was friendly, and check-in was easy. Go for it.2019-04-23"
"Clean, quiet hotel. The bed was excellent. The on-site restaurant was pricey.2018-05-27"
"We enjoyed the area around the hotel.2018-04-01"
"The hotel room was too warm, and there were no instructions for the AC. The phone didn't work. I called the front desk clerk on my cell phone and asked for a comb, but I never got one. The room wasn't serviced the 2nd day. The location was the best thing about this place.2017-04-25"
"The hotel was nice, comfortable, and modern.2020-04-27"
"I loved having a fridge, microwave, and coffee maker in the room. The bed and linens were super comfortable. The hotel staff was professional and helpful. They always greeted me and asked how my day was. I definitely recommend staying here.2020-04-07"
"Decent rates. My accessible room was beautifully appointed, but it hadn't been cleaned in some time. This was addressed while we were out to eat. The bed was comfortable, but there was no desk and the clothes bar was too high. Needed more counter space by the sink. Easy parking in the adjacent lot, and there were good restaurants near the hotel.2019-09-02"
"Convenient to Rush University Medical Center. The room was clean and efficiently laid out. Not much counter space, though. The staff was responsive and got us a 2nd chair for the room. Parking cost $25 and was in a lot adjacent to the hotel. The Tavern in the Park across the street was OK for lunch and dinner.2019-08-31"
"Close to United Center. The room was clean and functional, and the staff was friendly. It was cheaper to park at the garage next door than in the hotel lot.2019-06-11"
"The medical center was across the street. The hotel was clean, and the room was modern and organized.2020-06-30"
"Walk to Rush Medical. The hotel was older and obviously had undergone renovation. Not worth the high price. There was a gap around the room door that let in light and hallway noise. No information in the room about the restaurant, though there was a room service menu. The breakfast buffet cost $20. I recommend walking a few blocks south to Taylor Street, where you'll find an assortment of restaurants.2017-10-29"
"I had a positive experience. The hotel staff was helpful, and I appreciated the shuttle driver's friendly assistance. 2016-03-03"
"This hotel was fine and dandy. It was a nice, friendly place to stay.2015-09-22"
"The room was clean and spacious, and the hotel staff was friendly. Nice breakfast. Parking cost $55 per night.2018-12-27"
"The hotel room was large, comfortable, and clean. I liked the kitchenette, and the views were great.2018-11-23"
"A beautiful hotel. The room was quiet and well-designed. Terrific staff. You won't regret staying here.2018-01-31"
"The hotel room was clean and comfortable, and the staff was courteous, helpful with directions, and sympathetic to our situation since my husband spent the evening at the emergency room. Great breakfast. By all means, stay here.2017-12-14"
"Awesome room with a view, and the hotel was exceptionally clean. The staff was great, from the check-in clerk who set us up in an upper-floor suite to the housekeeper. Everyone smiled and made us feel at home. Breakfast was delicious. You won't regret staying here.2017-03-18"
"The hotel was quiet, and the room was more than adequate. It was clean and had a microwave, fridge, and comfortable bed. You'll enjoy your stay.2021-06-08"
"Good hotel stay.2021-06-01"
"This is a clean, safe hotel with nice employees.2018-11-03"
"Great room. I appreciated the friendliness of the hotel staff.2018-09-13"
"Our 1st room smelled like sewage, but after a 2nd call to the front desk, we were moved to a 2nd room that was clean and comfortable. Awesome personnel. I recommend this hotel.2018-04-29"
"Located downtown. The hotel was nice, clean, and comfortable, and the rates were decent. Breakfast was disappointing, though. All the food was cold except for bad, pre-made pancakes.2021-12-02"
"Our room was clean and warm, and we liked having a fridge and microwave. The bathroom had some handicap features and worked well for us. There was a little store in the lobby where I was able to get cough drops and hairspray. The front desk staff was helpful. This hotel is a good place to stay.2019-12-11"
"The room was clean, but none of the buttons on the AC worked, so we couldn't adjust the temperature. The hotel clerks were great, and checkout was easy. Breakfast was wonderful.2019-06-28"
"The hotel staff was helpful and friendly, and I was especially impressed that they allowed me to upgrade my room to include a conference area where I could do an interview for no extra charge. I highly recommend staying here.2017-08-20"
"Great hotel in a great location. The staff was always happy and helpful.2016-07-23"
"I had a great time at this hotel, but the in-room menus were incorrect. The bar menu was extremely limited. Excellent staff; one employee greeted us and settled us in our room, then offered great tips about the city. Road construction outside went on past midnight twice during our stay.2017-07-20"
"A good, clean, quiet hotel. I highly recommend it.2022-01-30"
"Convenient location. The suite had a full kitchen, and the rates were affordable. The hotel staff was friendly and helpful, and they provided good tips for getting around the city. There was an exercise room, and breakfast was provided.2021-09-16"
"Good experience. The hotel was conveniently located, and the room was clean. Parking was nearby. Don't miss the breakfast.2019-06-10"
"The customer service at this hotel was excellent.2019-01-05"
"Everything about this hotel was top-notch. All the employees were friendly and helpful, and breakfast was great.2017-11-05"
"Everything about this hotel was top-notch, starting with the check-in. Our room was awesome, and the employees we encountered were extremely friendly and helpful. I recommend staying here.2017-12-26"
"The hotel was clean and convenient to everything. Excellent staff.2022-04-10"
"The hotel was clean, and the staff was friendly and attentive. I recommend staying here.2016-07-10"
"Great location for plays and concerts; we walked to several events. Nice, clean room and bathroom, but the bed was poorly made and the sheets only came up to my waist; I had to re-make it. Other than that, the hotel was just right for our visit, and we liked the French restaurant partner.2015-12-25"
"Superb hotel. I can't wait to go back.2015-08-25"
"The hotel room and service were fine. No continental breakfast.2022-04-10"
"The hotel was nice but expensive. We had a good stay.2019-03-24"
"The room was clean but quite small. We had a view of building walls and the heating and cooling units. The staff was professional. Parking cost $48, and the garage was 3 blocks from the hotel.2018-08-28"
"Good location. The room was nice, but needed a deep cleaning.2020-11-18"
"Located downtown. The employees were nice and helpful, but the hotel needed some remodeling and updating. The room was clean, and the beds were comfortable.2019-03-20"
"Great experience. The hotel was modern and lovely, and the rates were reasonable. Stay here.2016-12-05"
"Nice hotel near Grant Park. I liked the quality furniture. Good customer service. You won't regret staying here.2015-10-14"
"Great location and very helpful hotel staff.2015-05-04"
"Nice, quiet room. The hotel clerk was helpful, but room service wasn't great; it took an hour to get our food, and it was cold when it arrived. I had an enjoyable stay otherwise.2022-03-31"
"The hotel was nice and clean, and convenient to the mall. Book it.2021-07-22"
"The hotel staff was great. Get a parking pass at iParkit.2021-01-22"
"The hotel had great employees.2021-01-20"
"Great location with lots of restaurants nearby. The rates were reasonable. The hotel was clean, and my 19th floor room was quiet and more spacious than I expected for a restored, historical building. The bed and pillows were comfortable, though the bedsheets were a little rough. Good water pressure and plenty of hot water. Everything worked well. The front desk clerks were helpful and friendly. The CTA Blue Line to the airport was just a few blocks away and only cost $5.2019-05-20"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
