Hotels near Sugar Factory Chicago – Illinois

"The hotel was close to major attractions. We had to change elevators every time we left the hotel, which was a bit frustrating. No meat at breakfast. Overall, I was satisfied with our stay.2016-03-07"

"Great hotel with wonderful employees. My only issue was our handicap bathroom; water got all over the floor when we showered. I loved our room other than that, and I liked the noon checkout time.2017-07-19"

"Nice hotel room, but the staff was rude.2015-02-23"

"Walk to everything. The room was nice, and the new bar was great. Stay at this hotel.2019-10-31"

"Great location. The hotel room was clean and spacious, with a great view of Michigan Avenue. There were a fridge, ironing board and iron, and large, flat-screen TV with streaming services. No blackout curtains. The public spaces were more than adequate.2018-08-28"

"Nice hotel with clean rooms. Excellent customer service. The employees were pleasant and respectful.2016-12-22"

"A wonderful hotel stay. The employees were very pleasant.2015-02-19"

"Perfect location for shopping. The hotel and pool were beautiful.2017-04-12"

"Great location near many restaurants and stores. Ask for a room on an upper floor to cut back on street noise. Nice pool and whirlpool, and good breakfast and evening reception. Unfortunately, the hotel only served coffee at breakfast.2016-01-21"

"Close to the Red line and many Chicago sights. The hotel was clean and comfortable.2015-11-11"

"The hotel was convenient to stores and attractions. Short cab ride from Union Station. The room was clean, the employees were friendly and helpful, and breakfast was wonderful.2017-08-26"

"Located in the heart of downtown. The hotel was clean and respectable. I appreciated the quality and professional service. A great choice.2016-01-27"

"The location was incredible; I walked everywhere. Great rates, too. Nice bar in the lobby, and the parking garage was attached to the hotel. I plan to stay here again.2018-12-14"

"An outstanding hotel. Great service, bar and restaurant, and the bartender was super. I highly recommend staying here.2018-10-04"

"Close to everything. The TV was in an awkward place, and the closet wasn't deep enough. Maybe it was because we had a corner room at the hotel.2017-07-05"

"Good location. The AC was loud, so I had to change rooms. The room was newly renovated, but the hallways and lobby were tattered. The elevator was really slow. An OK place, but I wouldn't stay at this hotel again.2019-08-22"

"Great location; we walked to Kris Kringle Christmas Mart and good restaurants. The hotel was tastefully updated, and the staff was helpful. The rooms were small, but we loved staying here.2018-12-30"

"The carpet was old and smelled weird. Good hotel clerks, but the housekeepers didn't adequately clean the room or re-stock supplies.2015-10-22"

"Family-friendly and affordable. I had an absolutely enjoyable experience. The room was elegant, and the hotel staff was professional and courteous. I plan to return.2015-08-18"

"The room looked a bit tired, but the hotel staff was great.2021-03-16"

"Great hotel with friendly employees.2018-08-17"

"Great downtown location. The hotel clerk was professional and helpful. I definitely recommend staying here.2016-06-12"

"Good value. The hotel was clean.2021-03-15"

"Parking was a problem at this hotel; use the valet parking.2018-02-16"

"Good hotel with friendly, helpful personnel.2017-10-31"

"The hotel was clean and modern, and the location was good. The room was a bit small, but the customer service was outstanding.2022-11-15"

"Good hotel for a reasonable price. The room was clean, the staff was friendly, and check-in was fast. Good breakfast, too.2018-05-30"

"Good location. The hotel room was clean and had free wireless Internet. The employees were friendly, and breakfast was hot.2016-06-29"

"A clean, typical Hyatt hotel. The food was a bit pricey, and parking cost $72 per night.2020-02-27"

"Lovely accommodations and friendly hotel staff. Enjoy the dining.2020-02-03"

"I had a nice stay. The hotel was quiet, so I was able to rest. I definitely recommend staying here.2019-02-02"

"I loved the original art deco details in the lobby, but the service was tepid. The hotel clerks could be replaced by computer screens, and the patrons would be better off. The room was tiny and utilitarian. Mine came with a running toilet and privacy screen that was stuck open, allowing light into the room all night. An average place, but pricey because of downtown Chicago rates.2023-10-10"

"The hotel was clean, and the staff was friendly. I highly recommend staying here.2022-02-27"

"Great hotel, amenities, and breakfast.2021-09-27"