"All the amenities were closed because of Covid-19. I wouldn't have booked a room at this hotel if I'd known.2020-08-12"
"The bed was uncomfortable, and there was old food in the fridge. A worker in the hotel restaurant complained to us that we sat there near closing time instead of at the bar.2019-02-13"
"Convenient to the convention center, and there was a Starbucks across the street. Some of the wood on the room furnishings was beat up. The staff was extremely polite and helpful. Pricey but worth it if you want the convenience of the location.2016-09-05"
"Nice room, but it was too warm even with the thermostat set at 60 degrees. The bed was comfortable. Delightful staff. We'd certainly return to this hotel.2015-09-20"
"Just 2 blocks from the Abraham Lincoln Presidential Museum, and walking distance to the Abe Lincoln house. We walked almost everywhere. Great hotel. The room was clean, and we liked the fluffy comforters. Nice lobby and seating area, and it was always clean. The staff was helpful and friendly. The free coffee and flavored waters in the afternoon were a nice touch. Loved having an on-site restaurant, but room service was a disappointment. A beverage was missing, we didn't get a steak knife, and the meal wasn't delivered on a cart, so we had to put our food on the desk and bed bench. Even so, we'd definitely stay here again.2015-08-25"
"Convenient to the capital, but for the price, I wasn't impressed with this hotel. It was clean, but housekeeping carts and piles of bedsheets remained in the hallway until late afternoon. The amenities were sparse. The staff was friendly, but I probably wouldn't stay here again.2023-03-21"
"Close to Memorial Hospital. The hotel was dark and unwelcoming, and there was no facial tissue in the room. When I asked for some, I got 6 tissues.2021-03-26"
"Convenient to area attractions. The front desk clerks and breakfast attendants were especially friendly and helpful. I'd stay again and recommend this hotel.2015-09-25"
"I was impressed with the front desk staff, and they let us check in very early since we'd been driving for hours and our kids were tired. This started our trip on a positive note, and our stay in general was amazing. Definitely recommend this hotel; you won't be disappointed.2015-03-23"
"Not near the conference center as I expected. Lobby had a bad odor. Room was outdated and dirty. There was a man in the hall pounding on a door and screaming profanities and threats. I didn't feel safe at this hotel, so I didn't stay.2015-02-20"
"The hotel was old and smelled like smoke. The room was clean, but the bed was hard and uncomfortable, and there were patched walls in the bathroom. The TV was hard to program. The toilet was low, and the water pressure in the shower was poor. I could hear rain on the roof.2019-03-12"
"The heater was hard to regulate. There was hair on the bathroom floor behind the door. The elevator was rickety. Not a terrible hotel, but I was a little disappointed with the cleanliness.2018-04-21"
"The hotel was right off the highway. The room and pool area were clean and comfortable.2021-08-25"
"The hotel is OK for a night if you're on a budget. The shower was dirty, and there was hair on the bathroom wall. It rained heavily the night we stayed, and water came in the room through the bottom seam of the AC; the carpet was saturated. We used 3 fans the next day to try to dry it.2021-08-16"
"Great rate for an exceptional hotel. The room was beautiful, and the staff was understanding about our health and safety concerns. I highly recommend staying here.2020-05-03"
"Right on I-55 and convenient to downtown. Good value. The hotel was clean and had Internet access, an indoor pool, and free breakfast. We were treated well. Not bad at all.2016-04-15"
"Seemed overpriced. We heard a lot of noise from other hotel rooms. It snowed overnight, and we had to wade through snow to get to our car in the morning.2015-02-23"
"Everything was good. Stay at this hotel.2019-05-29"
"People were drinking in the hotel lobby and getting out of hand. The clerk just put on ear muffs and ignored it. The sink didn't drain well, and the toilet barely flushed. The pool was ridiculously small and overcrowded, and kids were running all over without supervision. I'll never stay at this hotel again.2016-04-05"
"As a single woman traveling alone, I was initially concerned about the empty parking lot. The hotel clerk assured me that there were other guests, and gave me a room close to the front desk. She also promised to make sure I got to the airport early in the morning. The shuttle didn't start operating until 7 AM, so plan on calling a cab if you have an early flight.2020-06-16"
"The hotel room was nice, clean, and large. Had a refrigerator and microwave.2015-10-10"
"An excellent hotel, but it was a bit pricey. Nice set-up for motorcycles. I appreciated the awesome service.2018-08-07"
"We arrived to find a sign indicating that the water in the hotel would be shut off from 1-5 AM. The check-in clerk was cordial but never smiled. On the 2nd night, the fire alarm went off at 3 AM. We had trouble going back to sleep afterwards, but were only given an extra hour when we requested a late checkout. I wasn't impressed.2015-10-04"
"The hotel was clean but older, and so was the furniture. There was a loud children's party going on in one of the meeting rooms, but we couldn't hear anything in our room. Unfortunately, the beds were hard as rocks, and we weren't able to adjust the firmness despite following the instructions. No exhaust fan in the bathroom. The staff was nice and professional, and breakfast was excellent. 2019-02-11"
"Excellent hotel room, but breakfast was disappointing. We stopped at the convenience store next door instead.2020-02-14"
"The hotel was quiet and close to everything we needed. The housekeepers and front desk clerks were courteous and helpful. I loved the breakfast; it had everything. Great place to stay.2019-02-09"
"The hotel was nice, clean, and safe, and so was the room. The employees were helpful and polite. Good options at breakfast, but the potatoes were cold and under-cooked. Everything else was fine. I'd definitely stay here again.2018-02-28"
"Nice but fairly average hotel. Quiet location even though it was right off the interstate. The beds were too soft and quite high for my elderly aunt. The staff was friendly and helpful with directions. Great business center. The pool was small, and the exercise room was even smaller. Breakfast was nothing special.2017-09-18"
"The hotel was dated, and the hallways were a little creepy. The room was clean, and the staff was friendly. Go ahead and stay here.2021-10-13"
"Good area near a lot of restaurants and stores. Nice, clean hotel with decent-sized rooms. The staff was friendly and responsive. Good breakfast. I didn't have any complaints and recommend staying here.2019-09-22"
"The hotel was clean, and the employees were nice.2018-02-28"
"The hotel was clean, and the employees were courteous and considerate. Stay here.2015-08-25"
"The hotel needed a little updating, but the staff and breakfast were excellent. A good choice; I recommend it.2015-08-04"
"The hotel staff was nice, but there was no breakfast because of Covid.2020-08-08"
"Close to restaurants, stores, and attractions. The hotel was clean, and the front desk clerks were helpful and kind to us. I definitely recommend staying here.2018-12-09"
"The hotel room wasn't large, but it was nice and clean. Excellent front desk clerk, and we appreciated being able to buy beer from the desk since the bar closed at 9 PM.2016-11-30"
"Just days before my arrival, I got an e-mail from the hotel saying the pool was closing for renovations. I called to verify, and the front desk clerk didn't even know about it and couldn't give me definite dates of the closure. I cancelled my stay, and the next day got an e-mail that the pool was actually closing later in the week.2016-05-03"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.