"Located downtown near Navy Pier. Very nice hotel. But if you even touch something in the mini-bar, it will be charged to the room. Staff was friendly. Parking was expensive.2015-03-01"
"The hotel was excellent. The room was spacious, and everything was clean. The staff was welcoming and friendly.2021-09-12"
"Great location; about a 15-minute walk to the "L" train. Short walk to the water taxis and some bus lines. The room was nice, but I was disappointed that this hotel only has 14 floors of the building, and all the higher floors are a different hotel. We were hoping for a view of the lake and river.2017-09-07"
"The hotel was off the main thoroughfare, but there were good restaurants within walking distance, and taxis were readily available. Handsome lobby and room, and the bathroom was unusually spacious. I had a glimpse of the lake, the Chicago River, and the Ferris wheel at Navy Pier from my room.2017-05-18"
"The hotel was nice, and a short walk to good food, stores, and Navy Pier. The room was well-cleaned, and the employees were helpful. Get an all-day parking ticket, then you can come and go. We found it easier to walk instead of drive. We'd definitely stay here again.2023-06-25"
"Great hotel stay. We were surprised by the $90 deposit for incidentals, though it was refunded at checkout. Stay here.2019-01-15"
"Convenient location with great city and lake views. The hotel was competitively priced. Unfortunately, we experienced long check-in lines, long breakfast lines, misplaced luggage, and elevators with minds of their own.2015-08-06"
"A bit hard to access due to minimal signage. Nice hotel room and quick room service. When we asked for an early check-in, we were told it would be under a half hour before we could get in our room, but it was 90 minutes. The in-room food and drinks were overpriced.2018-08-05"
"A beautiful hotel with awesome rooms and comfortable beds. The breakfast buffet was good, and the wait staff was efficient. The only negative was that there was only one front desk clerk at check-in and checkout, so there was a long line. Definitely stay here.2019-07-31"
"I loved the original art deco details in the lobby, but the service was tepid. The hotel clerks could be replaced by computer screens, and the patrons would be better off. The room was tiny and utilitarian. Mine came with a running toilet and privacy screen that was stuck open, allowing light into the room all night. An average place, but pricey because of downtown Chicago rates.2023-10-10"
"The hotel was clean, and the staff was friendly. I highly recommend staying here.2022-02-27"
"Great hotel, amenities, and breakfast.2021-09-27"
"Walk to everything. The room was nice, and the new bar was great. Stay at this hotel.2019-10-31"
"Great location. The hotel room was clean and spacious, with a great view of Michigan Avenue. There were a fridge, ironing board and iron, and large, flat-screen TV with streaming services. No blackout curtains. The public spaces were more than adequate.2018-08-28"
"The hotel was close to major attractions. We had to change elevators every time we left the hotel, which was a bit frustrating. No meat at breakfast. Overall, I was satisfied with our stay.2016-03-07"
"The location was incredible; I walked everywhere. Great rates, too. Nice bar in the lobby, and the parking garage was attached to the hotel. I plan to stay here again.2018-12-14"
"An outstanding hotel. Great service, bar and restaurant, and the bartender was super. I highly recommend staying here.2018-10-04"
"Close to everything. The TV was in an awkward place, and the closet wasn't deep enough. Maybe it was because we had a corner room at the hotel.2017-07-05"
Upper-upscale, smoke-free, full-service, downtown hotel
1 block from North Michigan Avenue
Heated indoor swimming pool - exercise room
Restaurant - lounge - room service
Free WiFi
Valet parking only - $72 per night
Pet friendly hotel
More > - allows up to 2 dogs with a combined weight of 50 pounds - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Sep 2018 < Less
"Good location. The AC was loud, so I had to change rooms. The room was newly renovated, but the hallways and lobby were tattered. The elevator was really slow. An OK place, but I wouldn't stay at this hotel again.2019-08-22"
"Great location; we walked to Kris Kringle Christmas Mart and good restaurants. The hotel was tastefully updated, and the staff was helpful. The rooms were small, but we loved staying here.2018-12-30"
"The carpet was old and smelled weird. Good hotel clerks, but the housekeepers didn't adequately clean the room or re-stock supplies.2015-10-22"
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 pets per room - $100 per stay pet fee + an additional $25 per night fee for each pet. - Apr 2016 < Less
"The hotel room was clean, modern, and nicely decorated, and the staff was accommodating. I asked for a coffee maker, and it was delivered within minutes. The cleaning products had a distinctive scent, but you can ask for a room on the hypoallergenic floor.2019-10-14"
"Our city view room was clean, and the shower worked well. They have an allergy-sensitive floor (19th) if you're sensitive to cleaning products or down pillows. The elevators were quick for a large hotel, and the hotel staff was really friendly. It was an easy walk to the Magnificent Mile.2019-10-10"
"The hotel was absolutely wonderful. Enjoy the view and hospitality.2017-07-11"
"Great hotel with wonderful employees. My only issue was our handicap bathroom; water got all over the floor when we showered. I loved our room other than that, and I liked the noon checkout time.2017-07-19"
"Nice hotel room, but the staff was rude.2015-02-23"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
Address: 301 East North Water Street, Chicago, IL 60611
Hotels, Motels, Lodging, and Accommodations near Sheraton Grand Hotel Chicago - Chicago, Illinois IL, USA
