"Great location and good rates. The service was excellent. I had a comfortable stay and will certainly stay at this hotel again.2021-07-01"
"Cats were allowed. The fridge in my room wasn't cold enough. Not enough hand soap provided for extra hand-washing due to Covid. The hotel clerks were warm and welcoming. The on-site restaurant was closed.2020-12-20"
"Walk to many attractions. The building was old, but the hotel interior was remodeled and nice. We enjoyed our conversation with the doorman. Great place to stay.2017-05-31"
"Clean hotel with helpful employees. Highly recommend.2016-02-22"
"Many attractions within walking distance. The hotel felt safe and was worth the price. Wonderful breakfast, and it had choices for my picky children. Definitely use the valet parking. Great place for families to stay.2015-08-14"
"Hotel was as I expected. I'd stay again.2015-03-07"
"Room was clean and orderly. The check-in staff was cordial; they offered to sign me up for their frequent stay program, and even gave me an upgrade. Highly recommend this hotel.2015-03-02"
"Nice hotel close to shops and restaurants. Good value. The staff was helpful and accommodating. I really enjoyed my stay and have recommend this hotel to friends and family.2016-01-13"
Upper-upscale, smoke-free, full-service, downtown hotel
1 block from North Michigan Avenue
Heated indoor swimming pool - exercise room
Restaurant - lounge - room service
Free WiFi
Valet parking only - $72 per night
Pet friendly hotel
More >
- allows up to 2 dogs with a combined weight of 50 pounds - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Sep 2018 < Less
"A clean, typical Hyatt hotel. The food was a bit pricey, and parking cost $72 per night.2020-02-27"
"Lovely accommodations and friendly hotel staff. Enjoy the dining.2020-02-03"
"I had a nice stay. The hotel was quiet, so I was able to rest. I definitely recommend staying here.2019-02-02"
"An excellent hotel.2017-08-26"
"Close to the hospital, so I heard loud sirens. Nice location, though; easy walk to shops, restaurants, and tourist attractions. The hotel staff was very friendly and helpful. Good food, too.2015-08-06"
"Great location. The hotel room was small but adequate. The tiny bathroom was more of an issue. Great lobby and nice bar and restaurant. Good place for the price.2018-04-10"
"The hotel breakfast wasn't free, and the valet parking was too expensive. Good customer service, though.2018-03-01"
"Nice location. The AC in our hotel room sounded like a jet taking off. The hallway carpet was dirty. No continental breakfast.2016-08-05"
"Good location. The AC was loud, so I had to change rooms. The room was newly renovated, but the hallways and lobby were tattered. The elevator was really slow. An OK place, but I wouldn't stay at this hotel again.2019-08-22"
"Great location; we walked to Kris Kringle Christmas Mart and good restaurants. The hotel was tastefully updated, and the staff was helpful. The rooms were small, but we loved staying here.2018-12-30"
"The carpet was old and smelled weird. Good hotel clerks, but the housekeepers didn't adequately clean the room or re-stock supplies.2015-10-22"
"The hotel lobby was cold and uninviting, and it wasn't obvious where to go to check in. The parking situation wasn't optimal since there was only one valet.2015-02-28"
"The location was incredible; I walked everywhere. Great rates, too. Nice bar in the lobby, and the parking garage was attached to the hotel. I plan to stay here again.2018-12-14"
"An outstanding hotel. Great service, bar and restaurant, and the bartender was super. I highly recommend staying here.2018-10-04"
"Close to everything. The TV was in an awkward place, and the closet wasn't deep enough. Maybe it was because we had a corner room at the hotel.2017-07-05"
"Nice hotel, but my room was near the elevator; 2 of my 3 nights there, people were loud in the hallway. Good service. Great stay overall; just ask for a room away from the elevator.2017-01-03"
"We felt safe at this hotel, and the employees took good care of us. Unfortunately, the pool water was too cold to swim in.2016-10-25"
"Parking was a problem at this hotel; use the valet parking.2018-02-16"
"Good hotel with friendly, helpful personnel.2017-10-31"
"The hotel was centrally located and convenient to Northwestern University Hospital. The staff was accommodating, and we appreciated the valet parking. Good place to stay.2017-09-25"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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