"Our hotel stay was absolutely awful, starting with the rude check-in clerk who couldn't care less about guests. Our room was dirty, with beer cans and towels all over. We returned to the front desk and were given another room, but the heater and phone didn't work. We returned to the desk yet again, and the clerk acted like we were an inconvenience. She gave us a room right by the elevator. All the hotel clerks acted like they hated their jobs, though the bartenders at Bar Louie were exceptional and sweet. Despite this, find another place to stay.2021-02-26"

"My stay was amazing. The hotel was clean and quiet, and the staff was so nice, friendly, and professional. Great place to stay.2022-10-02"

"The hotel room was nice and clean.2022-02-16"

"The hotel clerk was professional, courteous, and efficient at dealing with our large group. Enjoy the breakfast.2023-09-21"

"The hotel employees were so friendly and helpful. The airport shuttle ran every half hour, 24 hours a day.2022-09-26"

"Good hotel stay, but parking wasn't free.2021-11-05"

"The room was dated. The TV picture was blurry, and there were limited channels available. The front desk clerk didn't know the WiFi password, so i couldn't use it. Only 2 pillows provided for a king-sized bed, and the bed was old and too soft. The carpet was stained. Find another motel.2022-07-19"

"The motel staff was rude and disrespectful. Don't stay here.2022-01-26"

"This motel was a dump, and the WiFi didn't work.2019-09-05"

"A nice, clean hotel.2021-11-22"

"Nice hotel room and staff.2021-04-01"

"Clean hotel with great customer service.2020-10-24"

"The shuttle pickup spot at the airport was hard to find, but when I arrived at the hotel, everything was in order. It was quiet despite being in a busy neighborhood, and the kitchenette was super. Nice business center.2022-03-28"

"The hotel was comfortable and quiet, which I loved.2021-04-05"

"The hotel was clean and reasonably priced. Friendly staff. Close to high-end restaurants. I highly recommend staying here.2023-03-12"

"Superb location and reasonable rates. Our room was clean, and the hotel clerk let us check in 2 hours early. The staff was friendly, and we were happy with the service. Close to fine dining. I recommend staying here.2023-02-24"

"The hotel was nice, and the employees were welcoming. I'd stay here again.2021-05-30"

"Everything was fine with my hotel stay. Good shuttle to the airport.2023-01-20"

"Good value and excellent hotel staff.2020-09-14"

"The hotel was clean and welcoming. The 9th floor room was quiet. Good drinks and good food. This is the best place to stay.2023-01-16"

"Everything was great, from the room to the service. Parking at the hotel cost $18 per night.2021-05-25"

"I stayed at this hotel at a difficult time, and all the employees were so helpful and accommodating. They assisted with cab and shuttle arrangements. Nice place to stay.2021-05-10"

"The room was clean and awesome, and the bed was so comfortable. No breakfast buffet because of Covid, but I definitely recommend this hotel.2021-01-25"

"I was happy and loved the hotel room.2020-08-27"

"The hotel was clean and modern. Breakfast was tasty, and the eating area was clean and well-organized.2019-07-19"

"Conveniently located. The hotel was nice, clean, and well-run. 2018-10-04"

"The hotel wasn't environmentally friendly, and there were unpleasant off-gassing fumes. The staff wasn't knowledgeable about the area, but the breakfast staff was really friendly. I had trouble getting a shuttle to the car rental site.2020-01-18"

"The hotel room and bathroom were clean, but don't expect anything else. No coffee maker, no coffee in the lobby, and no breakfast because of Covid.2020-12-26"

"The hotel was sterile and minimalist to the extreme. It was hard to connect with the shuttle at the airport, and a phone call to the property wasn't helpful. Food options at 7 PM were limited. Not what I expected.2022-04-15"

"The hotel had no food options in the bar on Sunday except pizza. That was the only negative about our stay.2022-02-01"

"Close to O'Hare terminals, with easy access to the airport. The room was comfortable and well-decorated, and everything was clean and well-kept. The employees were friendly and helpful.2021-07-25"