"Not enough towels provided. Nice staff. Stay at this hotel.2016-01-04"
"Room needed better soundproofing. No hot water for showers. When I told the front desk clerk, she was rude and didn't offer any help. I'd never stay again and don't recommend.2015-03-13"
"Close to the Brookfield Zoo, restaurants, and shops - non-smoking room smelled like an ashtray - carpet was dirty and sticky - never got requested cot - when I asked for extra towels, the clerk made sure to tell me they were the last ones she had - nice front desk staff - pool area was locked; the clerk unlocked it, but the heater was broken and the water was too cold for swimming - not enough parking available - served its purpose, but I won't return.2012-04-01"
"The hotel room was clean, and the bed was super comfortable. Friendly, helpful staff. I liked the bar and the convenience of the shuttle to and from Midway Airport. Take advantage of the pool, bar, and Starbucks.2023-02-05"
"The hotel was expensive, and I didn't like the fragrance pumped into the air throughout the building.2022-10-21"
"The hotel room was clean and comfortable. The executive lounge was pleasant. Great place to stay, especially if you have an early flight from Midway. Parking wasn't free, though.2022-07-11"
"The hotel was clean and comfortable. The park and fly was easy and convenient. Make sure you're aware of the shuttle departure times.2020-08-16"
"Good service. I had a nice hotel stay.2017-03-12"
"Excellent customer service. We were in town for my father's funeral, and the hotel staff thought enough of us to leave a condolence card in our room. Enjoy your stay.2016-09-08"
"Good location right next to the airport and near the train that goes all over the city. The hotel was clean, and the staff was friendly and provided toiletries I'd forgotten to pack. Great experience.2016-03-17"
"Hotel staff was friendly and helped arrange transportation to McCormick Place. Highly recommend.2015-02-02"
"The hotel was convenient to a variety of restaurants and other amenities.2021-05-30"
"The hotel clerk wasn't that friendly and didn't let me know that breakfast wasn't provided. Stay somewhere else.2020-12-22"
"Everything was nice; I was satisfied. You won't regret staying at this hotel.2019-05-13"
"The heater in my room didn't work properly despite attempts by a maintenance worker to fix the problem. The manager never called me as promised. I wouldn't stay at this hotel again.2018-12-19"
"Good location and easy to access. Good room. The only problem was that I asked for fresh towels in the pool area, and no one ever brought any. Other guests played with the handicap lift in the pool, and there was no one to control their behavior. Still, I'd likely stay at this hotel again.2018-12-11"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.