"Almost everything in our hotel room was stained, including the mattress and carpet. One light over the beds was burned out. The bedspread had a cigarette burn hole, and the sink had several stains. There was mold on the bathroom ceiling, and the exhaust fan didn't work. The toilet only flushed half the time. We left after one night and don't recommend staying here.2019-07-31"
"The hotel room was OK. No coffee pot or paper towels. The fan in the bathroom was too loud, and the soap was too small.2017-09-20"
"The entire place needed renovation and AC. The 2nd floor smelled like cigarette smoke, and there were burn holes in the bedsheets. Most of the hotel clerks were nice, but some employees didn't seem experienced. The hand sanitizer for guests was just one towelette. Don't stay at this hotel.2020-08-24"
"Good experience overall. The hotel room needed updating. The water pressure was poor, and we had to flush the toilet by hand. We reported the problem, but it was never fixed. Breakfast was great.2019-06-05"
"The room was run-down, and wasn't the room type I reserved. The hotel clerk said nothing else was available, and the manager wasn't on duty. I was given a $10 discount. The blackout curtain was shredded, so I woke to strips of sunlight hitting me right in the face. The elevator was overdue for an inspection, and the doors opened while the elevator was still moving. Don't stay here.2015-07-02"
"The hotel needed updating, but the room was clean and the employees were nice.2015-07-02"
"Located near a walking trail. Nice room, and the hotel was quiet despite being in a high-traffic area. Friendly staff. Good pool area, and the whirlpool was large. A worthwhile place to stay.2016-04-06"
"The hotel was plain but clean. Marginal mattress. Poor TV reception. No closet; there was just a rack on the wall. Not the best value.2015-10-30"
"Minutes from a shopping center, movie theaters, and Midwest One Ampitheatre. The hotel was nice and clean, and the staff was friendly. Delicious breakfast with made-to-order omelets. It wasn't free, but it was well worth the price.2015-06-04"
"Convenient to Chicago and Midway Airport. The hotel was clean and quiet.2018-03-26"
"A pleasant hotel stay. There was a bit too much construction material in the hallways, though, and rooms undergoing renovation were next to occupied rooms. The rates were OK.2017-04-06"
"Nice hotel. The room was quiet and clean. Stay here.2017-01-30"
"The hotel was a construction zone when we arrived. The staff was nice enough. Breakfast was marginal at best. Find another place to stay.2016-05-02"
"It took me about an hour to find the hotel. When I did, I took one look at the surroundings and decided not to stay. Not a good neighborhood, and fairly isolated. I didn't feel safe, so I left immediately.2015-06-08"
"The hotel was a little run-down, but there was a sign saying remodeling would begin soon. Our bed had 3 small pillows, and I had to ask for more. When I got them, they didn't have pillowcases on them; we got 1 pillowcase and one zipped pillow protector. We had a coffee pot, but only got 1 packet of regular coffee and 1 packet of decaf. Don't stay here.2022-04-26"
"I had a pleasant stay at this hotel.2020-09-22"
"The hotel was dog friendly.2019-05-26"
"This was the worst hotel experience of my life. Don't stay here.2019-04-30"
"Great hotel near great restaurants. It worked well for our family of various ages.2018-12-26"
"Good place to stay. The hotel was quiet and peaceful, and all the employees were courteous. I thought it was wonderful that the manager had hired a person with disabilities. I was disappointed that the pool was closed because of Covid, but I recommend staying here.2020-09-24"
"The hotel room was always either too hot or too cold. The microwave smelled bad and needed cleaning. The bathroom pipes were noisy when other guests showered. On a positive note, the bed was made daily with fresh linens, and we got fresh towels every day. If you're looking for a safe area and average comfort, this is a good choice.2017-06-22"
"Close to several restaurants. Nice hotel with clean rooms and comfortable beds. I couldn't get all the TV channels to work, though. Large bathroom. The staff was friendly. Breakfast was good. I recommend staying here.2016-09-12"
"Loved this hotel. Nice room and staff. I'd definitely stay again.2015-08-11"
"Nice hotel. Everything was perfect, and the room was clean. The staff was friendly and helpful. Stay here.2015-08-04"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.