"Great experience. The hotel was new, clean, and quiet, and the front desk clerk was pleasant. The restaurant food and drinks were pricey, and the music was too loud. No other restaurants within walking distance.2023-08-29"
"Everything about the hotel was good until I saw a big roach on the wall.2023-08-07"
"I was pleased and would stay at this hotel again. The staff was helpful. No microwave, though.2022-01-07"
"Good location. The AC was loud, so I had to change rooms. The room was newly renovated, but the hallways and lobby were tattered. The elevator was really slow. An OK place, but I wouldn't stay at this hotel again.2019-08-22"
"Great location; we walked to Kris Kringle Christmas Mart and good restaurants. The hotel was tastefully updated, and the staff was helpful. The rooms were small, but we loved staying here.2018-12-30"
"The carpet was old and smelled weird. Good hotel clerks, but the housekeepers didn't adequately clean the room or re-stock supplies.2015-10-22"
"Great rates, and located within walking distance of attractions and stores. We liked the unique decor and design. Our favorite was the elevator. The hotel clerks were friendly and helpful.2022-04-17"
"Convenient to Wrigley Field. We arrived earlier than expected, and the hotel clerk accommodated us so we could check in early. She also let me know about validating my parking. The room was clean, and the beds were comfortable.2021-07-12"
"The room was small, but it was clean and adequate. No fridge. The hotel staff was friendly.2021-07-03"
"The hotel needed better soundproofing, but the front desk clerks were amazing.2018-12-25"
"Clean room and friendly hotel staff. I did hear a lot of police sirens. Try the Rainforest Cafe kiddie corner; the ambiance was awesome.2018-05-07"
"The hotel was convenient, reasonably priced, and clean. The room was large, fully furnished, and had good heating. Friendly, accommodating staff and good on-site restaurant and bar. Book it.2017-01-13"
"Walk to many attractions. The building was old, but the hotel interior was remodeled and nice. We enjoyed our conversation with the doorman. Great place to stay.2017-05-31"
"The hotel was nice, comfortable, and modern.2020-04-27"
"I loved having a fridge, microwave, and coffee maker in the room. The bed and linens were super comfortable. The hotel staff was professional and helpful. They always greeted me and asked how my day was. I definitely recommend staying here.2020-04-07"
"Decent rates. My accessible room was beautifully appointed, but it hadn't been cleaned in some time. This was addressed while we were out to eat. The bed was comfortable, but there was no desk and the clothes bar was too high. Needed more counter space by the sink. Easy parking in the adjacent lot, and there were good restaurants near the hotel.2019-09-02"
"Clean hotel with helpful employees. Highly recommend.2016-02-22"
"Many attractions within walking distance. The hotel felt safe and was worth the price. Wonderful breakfast, and it had choices for my picky children. Definitely use the valet parking. Great place for families to stay.2015-08-14"
Heated indoor swimming pool - 24-hour exercise room
Outback Steakhouse
Microwave and refrigerator in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $17 per night
Pet friendly hotel
More > - allows pets up to 50 pounds, 2 pets per room - $50 per stay fee up to 3 nights - maximum $100 per stay pet fee. - Nov 2021 < Less
"Nice hotel close to shops and restaurants. Good value. The staff was helpful and accommodating. I really enjoyed my stay and have recommend this hotel to friends and family.2016-01-13"
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 pets per room - $100 per stay pet fee + an additional $25 per night fee for each pet. - Apr 2016 < Less
"The hotel room was clean, modern, and nicely decorated, and the staff was accommodating. I asked for a coffee maker, and it was delivered within minutes. The cleaning products had a distinctive scent, but you can ask for a room on the hypoallergenic floor.2019-10-14"
"Our city view room was clean, and the shower worked well. They have an allergy-sensitive floor (19th) if you're sensitive to cleaning products or down pillows. The elevators were quick for a large hotel, and the hotel staff was really friendly. It was an easy walk to the Magnificent Mile.2019-10-10"
"The hotel was absolutely wonderful. Enjoy the view and hospitality.2017-07-11"
"Our hotel stay was absolutely awful, starting with the rude check-in clerk who couldn't care less about guests. Our room was dirty, with beer cans and towels all over. We returned to the front desk and were given another room, but the heater and phone didn't work. We returned to the desk yet again, and the clerk acted like we were an inconvenience. She gave us a room right by the elevator. All the hotel clerks acted like they hated their jobs, though the bartenders at Bar Louie were exceptional and sweet. Despite this, find another place to stay.2021-02-26"
"Family-friendly and affordable. I had an absolutely enjoyable experience. The room was elegant, and the hotel staff was professional and courteous. I plan to return.2015-08-18"
"The hotel was convenient to stores and attractions. Short cab ride from Union Station. The room was clean, the employees were friendly and helpful, and breakfast was wonderful.2017-08-26"
"Located in the heart of downtown. The hotel was clean and respectable. I appreciated the quality and professional service. A great choice.2016-01-27"
North Michigan Avenue, 900 North Michigan Shops, John Hancock Center, Water Tower Place, Chicago Place, Wrigley Building, Childrens Museum, Waterworks Visitors Center, NBC Tower
Apparel Center, Merchandise Mart, Episcopal Cathedral of St James, Gallery Quarter, Hellenic Museum and Cultural Center, Holy Name Cathedral, IBM Building, Jazz Record Mart
Grant Park, Sears Tower, Millenium Park, Art Institute of Chicago, Roosevelt University, Auditorium Theatre, Bank One Plaza, Board of Trade, Civic Opera House, Cultural Center, James R Thompson Center
Greektown, Little Italy, University of Illinois at Chicago, UIC Pavilion, US Cellular Field, United Center, Medical District, Jane Addams-Hull House Museum, Chicago Fire Academy, New Maxwell Street Market
Near South Side, Chinatown, the Cultural Mile, Deerborn Park, the Lakefront, McCormick Square, Printer's Row, the Wabash Corridor, the Prairie District, and River South
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
