"Not enough towels provided. Nice staff. Stay at this hotel.2016-01-04"
"Room needed better soundproofing. No hot water for showers. When I told the front desk clerk, she was rude and didn't offer any help. I'd never stay again and don't recommend.2015-03-13"
"Close to the Brookfield Zoo, restaurants, and shops - non-smoking room smelled like an ashtray - carpet was dirty and sticky - never got requested cot - when I asked for extra towels, the clerk made sure to tell me they were the last ones she had - nice front desk staff - pool area was locked; the clerk unlocked it, but the heater was broken and the water was too cold for swimming - not enough parking available - served its purpose, but I won't return.2012-04-01"
"The medical center was across the street. The hotel was clean, and the room was modern and organized.2020-06-30"
"Walk to Rush Medical. The hotel was older and obviously had undergone renovation. Not worth the high price. There was a gap around the room door that let in light and hallway noise. No information in the room about the restaurant, though there was a room service menu. The breakfast buffet cost $20. I recommend walking a few blocks south to Taylor Street, where you'll find an assortment of restaurants.2017-10-29"
"I had a positive experience. The hotel staff was helpful, and I appreciated the shuttle driver's friendly assistance. 2016-03-03"
"The hotel was nice, comfortable, and modern.2020-04-27"
"I loved having a fridge, microwave, and coffee maker in the room. The bed and linens were super comfortable. The hotel staff was professional and helpful. They always greeted me and asked how my day was. I definitely recommend staying here.2020-04-07"
"Decent rates. My accessible room was beautifully appointed, but it hadn't been cleaned in some time. This was addressed while we were out to eat. The bed was comfortable, but there was no desk and the clothes bar was too high. Needed more counter space by the sink. Easy parking in the adjacent lot, and there were good restaurants near the hotel.2019-09-02"
"The hotel was clean and comfortable. The park and fly was easy and convenient. Make sure you're aware of the shuttle departure times.2020-08-16"
"Good service. I had a nice hotel stay.2017-03-12"
"Excellent customer service. We were in town for my father's funeral, and the hotel staff thought enough of us to leave a condolence card in our room. Enjoy your stay.2016-09-08"
"The hotel room was clean, and the bed was super comfortable. Friendly, helpful staff. I liked the bar and the convenience of the shuttle to and from Midway Airport. Take advantage of the pool, bar, and Starbucks.2023-02-05"
"The hotel was expensive, and I didn't like the fragrance pumped into the air throughout the building.2022-10-21"
"The hotel room was clean and comfortable. The executive lounge was pleasant. Great place to stay, especially if you have an early flight from Midway. Parking wasn't free, though.2022-07-11"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
