"Easy access to the L. The hotel clerk was wonderful and accommodating. Great room. Don't think twice; just book a room here.2022-07-23"
"The room was clean, and the hotel staff was friendly.2021-12-19"
"I got to the hotel only to find out they didn't have an Internet connection. I had to find public WiFi sources to get my work done, which was inconvenient.2021-05-14"
"Nice hotel. All the front desk clerks were respectful, knowledgeable, and courteous. Plenty of food in the area.2021-05-01"
"We had a wonderful stay at this hotel. It was clean and quiet, and close to the Philippine embassy and many shops. Good rates, too. You'll enjoy your stay.2021-04-09"
"Good experience. The hotel was conveniently located and within walking distance of everything. Don't hesitate to stay here.2023-02-08"
"Convenient downtown location; we walked to all our destinations. Parking at the hotel was expensive.2017-11-27"
"A really impressive hotel. I loved the room size and adored the bathroom. Room service food was pricey and lackluster. Don't use valet parking, just park yourself. Eat anywhere else.2016-09-29"
"Hotel was very nice, but seemed overpriced for the quality of the room.2015-04-20"
"Great location. The room was clean, and the hotel staff was incredibly helpful and kind. Good breakfast. 2023-02-15"
"The hotel clerk was polite and helpful, and the breakfast attendant was accommodating, caring, and full of energy. Breakfast was great. Not enough luggage carts. Stay here.2023-01-31"
"Nice, quiet room. The hotel clerk was helpful, but room service wasn't great; it took an hour to get our food, and it was cold when it arrived. I had an enjoyable stay otherwise.2022-03-31"
"The hotel was nice and clean, and convenient to the mall. Book it.2021-07-22"
"The hotel staff was great. Get a parking pass at iParkit.2021-01-22"
"The hotel was clean and convenient to everything. Excellent staff.2022-04-10"
"The hotel was clean, and the staff was friendly and attentive. I recommend staying here.2016-07-10"
"Great location for plays and concerts; we walked to several events. Nice, clean room and bathroom, but the bed was poorly made and the sheets only came up to my waist; I had to re-make it. Other than that, the hotel was just right for our visit, and we liked the French restaurant partner.2015-12-25"
"Superb hotel. I can't wait to go back.2015-08-25"
"Great ambiance and facilities. The hotel staff was friendly and helpful, and went the extra mile to make our experience lovely. The food was good.2022-01-23"
"Everything about this hotel was top-notch, starting with the check-in. Our room was awesome, and the employees we encountered were extremely friendly and helpful. I recommend staying here.2017-12-26"
"A good, clean, quiet hotel. I highly recommend it.2022-01-30"
"Convenient location. The suite had a full kitchen, and the rates were affordable. The hotel staff was friendly and helpful, and they provided good tips for getting around the city. There was an exercise room, and breakfast was provided.2021-09-16"
"Good experience. The hotel was conveniently located, and the room was clean. Parking was nearby. Don't miss the breakfast.2019-06-10"
"The customer service at this hotel was excellent.2019-01-05"
"Everything about this hotel was top-notch. All the employees were friendly and helpful, and breakfast was great.2017-11-05"
"A beautiful hotel with awesome rooms and comfortable beds. The breakfast buffet was good, and the wait staff was efficient. The only negative was that there was only one front desk clerk at check-in and checkout, so there was a long line. Definitely stay here.2019-07-31"
"The hotel was clean, and the staff was friendly. I highly recommend staying here.2022-02-27"
"Great hotel, amenities, and breakfast.2021-09-27"
"The hotel clerks were friendly, and the convenience was great. I was disappointed that there was no coffee in the room, but apart from that, I was quite satisfied.2021-01-16"
"Lovely room. The hotel staff was friendly and competent. Exceptional continental breakfast and great coffee. Book it.2019-04-06"
"A bit hard to access due to minimal signage. Nice hotel room and quick room service. When we asked for an early check-in, we were told it would be under a half hour before we could get in our room, but it was 90 minutes. The in-room food and drinks were overpriced.2018-08-05"
"I had a great time at this hotel, but the in-room menus were incorrect. The bar menu was extremely limited. Excellent staff; one employee greeted us and settled us in our room, then offered great tips about the city. Road construction outside went on past midnight twice during our stay.2017-07-20"
"Great room. It was big, clean, and well-decorated. The employees were kind and courteous. I definitely recommend this hotel.2023-02-07"
"Good location. The room was nice, but needed a deep cleaning.2020-11-18"
"Located downtown. The employees were nice and helpful, but the hotel needed some remodeling and updating. The room was clean, and the beds were comfortable.2019-03-20"
"Great experience. The hotel was modern and lovely, and the rates were reasonable. Stay here.2016-12-05"
"Nice hotel near Grant Park. I liked the quality furniture. Good customer service. You won't regret staying here.2015-10-14"
"Close to a business center, and there were parks nearby. The room was clean and reasonably sized, and the front desk clerks were accommodating and helpful. I highly recommend staying here.2022-03-27"
"The hotel was old, and the mattresses needed to be replaced. The room wasn't at all clean. The side tables needed to be wiped down. There was hair on the shower wall, and the toilet seat was loose. The bathtub needed scrubbing. The front desk clerk was nice and helped us tremendously. And the restaurants on either side of the hotel were awesome. Find a different place to stay.2020-07-21"
"The lobby was high-end, but the room was below average. It was small and shabby. We asked for more pillows, but the hotel clerk said none were available.2016-07-05"
"Good location with easy access to the interstate and public transportation. The hotel staff was friendly, thorough, and efficient. Easy parking.2016-06-11"
"The only problem I had was that the TV didn't work. I called the front desk, and the clerk said someone could be sent up to fix it. Since I was in my pajamas, I decided against it. All the hotel employees were friendly and professional.2015-11-25"
HotelGuides has won my confidence as a booking experience that is seamless and simple enough for a consumer who does not venture online much. It is now my starting place for fast, secure, carefree booking.
- Anthony Franco
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Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
