"Good location. The AC was loud, so I had to change rooms. The room was newly renovated, but the hallways and lobby were tattered. The elevator was really slow. An OK place, but I wouldn't stay at this hotel again.2019-08-22"
"Great location; we walked to Kris Kringle Christmas Mart and good restaurants. The hotel was tastefully updated, and the staff was helpful. The rooms were small, but we loved staying here.2018-12-30"
"The carpet was old and smelled weird. Good hotel clerks, but the housekeepers didn't adequately clean the room or re-stock supplies.2015-10-22"
"The hotel lobby was cold and uninviting, and it wasn't obvious where to go to check in. The parking situation wasn't optimal since there was only one valet.2015-02-28"
"The location was incredible; I walked everywhere. Great rates, too. Nice bar in the lobby, and the parking garage was attached to the hotel. I plan to stay here again.2018-12-14"
"An outstanding hotel. Great service, bar and restaurant, and the bartender was super. I highly recommend staying here.2018-10-04"
"Close to everything. The TV was in an awkward place, and the closet wasn't deep enough. Maybe it was because we had a corner room at the hotel.2017-07-05"
"Nice hotel, but my room was near the elevator; 2 of my 3 nights there, people were loud in the hallway. Good service. Great stay overall; just ask for a room away from the elevator.2017-01-03"
"We felt safe at this hotel, and the employees took good care of us. Unfortunately, the pool water was too cold to swim in.2016-10-25"
"Nice hotel close to shops and restaurants. Good value. The staff was helpful and accommodating. I really enjoyed my stay and have recommend this hotel to friends and family.2016-01-13"
"Walk to everything. The room was nice, and the new bar was great. Stay at this hotel.2019-10-31"
"Great location. The hotel room was clean and spacious, with a great view of Michigan Avenue. There were a fridge, ironing board and iron, and large, flat-screen TV with streaming services. No blackout curtains. The public spaces were more than adequate.2018-08-28"
Upper-upscale, smoke-free, full-service, downtown hotel
1 block from North Michigan Avenue
Heated indoor swimming pool - exercise room
Restaurant - lounge - room service
Free WiFi
Valet parking only - $72 per night
Pet friendly hotel
More >
- allows up to 2 dogs with a combined weight of 50 pounds - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Sep 2018 < Less
"A clean, typical Hyatt hotel. The food was a bit pricey, and parking cost $72 per night.2020-02-27"
"Lovely accommodations and friendly hotel staff. Enjoy the dining.2020-02-03"
"I had a nice stay. The hotel was quiet, so I was able to rest. I definitely recommend staying here.2019-02-02"
"An excellent hotel.2017-08-26"
"Close to the hospital, so I heard loud sirens. Nice location, though; easy walk to shops, restaurants, and tourist attractions. The hotel staff was very friendly and helpful. Good food, too.2015-08-06"
"Parking was a problem at this hotel; use the valet parking.2018-02-16"
"Good hotel with friendly, helpful personnel.2017-10-31"
"The hotel was centrally located and convenient to Northwestern University Hospital. The staff was accommodating, and we appreciated the valet parking. Good place to stay.2017-09-25"
"Great hotel with wonderful employees. My only issue was our handicap bathroom; water got all over the floor when we showered. I loved our room other than that, and I liked the noon checkout time.2017-07-19"
"Nice hotel room, but the staff was rude.2015-02-23"
"The hotel was close to major attractions. We had to change elevators every time we left the hotel, which was a bit frustrating. No meat at breakfast. Overall, I was satisfied with our stay.2016-03-07"
"Great location near many restaurants and stores. Ask for a room on an upper floor to cut back on street noise. Nice pool and whirlpool, and good breakfast and evening reception. Unfortunately, the hotel only served coffee at breakfast.2016-01-21"
"Close to the Red line and many Chicago sights. The hotel was clean and comfortable.2015-11-11"
"The hotel was convenient to stores and attractions. Short cab ride from Union Station. The room was clean, the employees were friendly and helpful, and breakfast was wonderful.2017-08-26"
"Located in the heart of downtown. The hotel was clean and respectable. I appreciated the quality and professional service. A great choice.2016-01-27"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
