"We found a hair in the bedsheet. The manual lock on the room door was broken. The toilet ran continuously until my husband fixed it. The light fixture was taped up. Not a good hotel stay.2021-06-28"
"The hotel was quiet, and the room was nice. Good, basic breakfast.2018-10-05"
"This hotel provided an excellent breakfast.2018-05-10"
"No fridge in our hotel room.2015-09-21"
"Near St. Louis, but not right in town. There was old coffee in the coffee pot in our room. Front desk clerk was friendly, but had trouble checking us in and out. Good continental breakfast. An average hotel.2015-02-03"
"Great location next to the Gateway Arch, and just a 10-minute walk to Busch Stadium.2019-08-02"
"The hotel charged high rates for parking, without in and out privileges. This was unacceptable.2019-03-07"
"The hotel was so clean, and the staff was polite and helpful. Valet and room service were available, but room service was expensive. Easy checkout. A great experience.2017-06-06"
"Near everything downtown. Great accommodations and great service. Park in the garage a block away; it's much less expensive that parking at the hotel.2015-03-19"
"The hotel was beautiful, clean, and well-kept, but it was older and had creaky floors. The front desk clerk was professional and friendly. No bellhops, and there was only 1 luggage cart that we never saw.2021-08-02"
"Good experience. The room was clean, and the hotel employees were so nice. I loved it.2021-07-17"
"The hotel was old and needed renovations. The hotel staff was friendly and always willing to help.2021-05-11"
"Check-in took too long. I had to ask for toilet paper, and was given cocktail napkins instead. Got washcloths with mascara on them two different times. Don't stay at this hotel.2016-06-04"
"The hotel staff was helpful with everything. We had a good experience. Stay here.2016-04-21"
"Great place to stay if you're going to a Cardinals game. The hotel clerks weren't that polite, though, and the waits were long for the elevators.2018-05-20"
"Clean hotel with friendly, helpful personnel.2017-09-27"
"Hotel was fine, but the heater didn't work properly. We called twice for extra towels, but never got them. Front desk clerks were friendly and helpful.2015-02-19"
"Overpriced and run-down - everything cost extra - room was cramped - had a view of construction and other buildings - wall paint was chipped - carpet was stained - closet door wouldn't open - no extra blankets or pillows - liked the rooftop bar - won't stay again.2012-03-01"
"Close to downtown. The hotel was amazing. The room was clean and had a great view of the Arch, and the staff was helpful in every way. Definitely stay here.2018-07-05"
"The room was clean and well-kept, and the bed had plenty of pillows. The employees were the best thing about this hotel. They were kind and greeted me as soon as I arrived. They answered all my questions and offered assistance, and every person I encountered had a smile. All in all, a good experience.2018-02-08"
"Nice hotel. Stay here.2017-10-03"
"The hotel was convenient to the stadium. The room was dated but clean. Great place to stay if you want to enjoy downtown, but it seemed overpriced to me.2016-12-19"
"Conveniently located. The staff was friendly and helpful, and the hotel clerks were awesome. Great place to stay.2016-09-29"
"The hotel was centrally located. Welcoming atmosphere and plenty to do. The staff was friendly. We enjoyed our stay and will definitely return.2015-07-10"
"A 10-minute walk to Gateway Arch and the Cardinals stadium. The hotel had elegant furnishings and art work. Reasonable room for the location. Staff was friendly. Had to pay $12 for a 1-day membership to use the pool and athletic facilities. Parking also cost $12. Good food. I'd stay again.2015-05-29"
"Great location and overall decor. Older hotel; room renovations were underway during my stay. The room was clean, but the wallpaper was coming apart at two seams. There was no TV remote control in our hotel room, and the TV didn't have manual controls. We told the housekeeper, who had to tell the tech support people to resolve the matter. The bathroom was fair. We had to check out early because of a medical emergency, and the staff was friendly and understanding. We had a much better room last year, but will stay here again.2015-05-09"
"The room was spacious and clean. The hotel clerks and valet were friendly and hospitable. Nice waitresses at breakfast. Limited food selection, and waits were long. Great stay overall. I'll return.2021-08-03"
"Nice, large bathroom with a separate shower and soaking tub. I had to just about beg to get amenities for the 2nd and 3rd nights of our stay. No housekeeping was offered, and both times I went to the front desk for replenishments, the hotel clerks looked shocked that I was asking for something. On a positive note, the restaurant staff was awesome.2020-08-09"
"Not worth the price. The hotel was dirty and smelled musty. The floor squeaked, and the AC rattled. I couldn't stay because of the smell. Stay away.2019-09-10"
"Nice experience. The hotel was clean, and the staff was accommodating.2017-09-19"
"Our room was nice, and all the hotel employees were helpful and professional. Make sure your valet parking number matches the one the front desk clerk writes down or there could be a delay while the valet locates your car. This happened to us, but everyone was helpful and pleasant.2017-08-02"
"Perfect location. The hotel was kid-friendly. Good room and great customer service. The breakfast buffet was wonderful. Nice place to stay.2017-06-12"
"Convenient to everything we wanted to do. The hotel staff made us feel right at home. I recommend staying here.2016-02-23"
"Convenient to the football stadium. The room was clean and nice, and we were able to check in early. The staff was pleasant and helpful. Great breakfast, and the happy hour was a nice touch. I recommend this hotel to everyone.2015-09-15"
"Close to America's Convention Center. The hotel staff was incredibly kind and caring, from the front desk clerk who didn't laugh when I had to have the keys re-set multiple times to the housekeepers who brought extra towels to the valets who hailed cabs and spent time chatting with me while I sat outside. It was a real pleasure to stay herel2017-11-24"
"Good hotel except breakfast wasn't provided.2017-08-30"
"The hotel was nice and clean, and the staff was friendly. No vending machines, no breakfast, and no on-site parking.2017-06-07"
"The hotel was clean and conveniently located. The front desk clerk wasn't that helpful with dining suggestions or places to see. I recommend staying here.2016-07-27"
"Clean hotel with nice personnel. Loved the valet service.2016-04-05"
"Everything was perfect. Stay at this hotel.2018-05-16"
"Walk to Busch Stadium, City Museum, and restaurants. The hotel was clean. We had a great stay.2017-08-15"
"Close to the convention center. The hotel staff was friendly and extremely helpful; they went beyond the call of duty. Highly recommend.2016-10-24"
"The hotel was close to the Edward Dome. Clean room and nice personnel.2016-09-13"
"The hotel and staff were great, and everyone was helpful except an employee we encountered when we left the parking garage. She was rude and acted like we were bothering her.2016-09-13"
"The hotel was clean, and the service was good. The food was OK but expensive. The surrounding area was somewhat seedy.2021-04-22"
"I had an awful stay at this hotel. There was no signage directing me to the parking area. The lightbulb was hanging from one of the lamps, and the electrical outlets wouldn't hold a plug. No property information in the room. The cold water faucet was loose, and it took two hands to turn it on and off. There were no snack machines, and the on-site store closed at 9 PM. Don't stay here.2019-05-17"
"The hotel was a little pricey, but the ambiance was top-notch. The ceiling show was spectacular, and the room was well laid out.2015-11-20"
"The hotel was smoke-free, but my room smelled like smoke. Check-in took too long.2019-02-08"
"The hotel staff was helpful and accommodating. The parking lot needed resurfacing.2018-03-14"
"We were disappointed that the evening snack was just chips and salsa. 2018-02-26"
"The hotel was well-organized. Friendly personnel and good breakfast. Great place to stay.2017-08-09"
"No exhaust fan in the bathroom, so it got steamy when I showered. The parking lot was full when I arrived. The hotel staff was nice and helpful.2017-05-02"
"Nice hotel within walking distance of the Fox Theater. The employees were friendly.2019-07-16"
"My hotel room smelled like mildew since the carpet had been shampooed and hadn't fully dried. A fan was brought in that took up most of the extra space; the man who brought me extra towels removed it. My stay could've been better.2016-09-13"
"Great location. Everything at this hotel was exceptional. The staff was helpful with directions and restaurant recommendations. An awesome place to stay.2015-04-13"
"The hotel was clean, and the room was great. We had an amazing view from our 8th floor window. The staff was friendly and helpful. I definitely recommend staying here.2020-04-28"
"A wonderful hotel. Our room was great.2019-07-10"
"The hotel was very pet friendly.2018-06-09"
"An excellent experience. The hotel had a shuttle, so we didn't have to worry about traffic or parking. The staff was friendly and eager to be of assistance.2017-07-14"
"Good hotel. The staff was accommodating. Our room was under renovation, so we were upgraded to a suite. The breakfast buffet was great. Highly recommend.2017-05-28"
"This hotel is a must-stay if you're going to the Fabulous Fox Theatre, which is just a block away. Great neighborhood. The room wasn't the largest we've stayed in, but it was clean, cheerful, and quirky, and there was a safe in the closet. The staff was incredibly nice and professional. Be prepared to pay $17 for valet parking. Plenty of restaurants within walking distance. We'd absolutely stay here again.2019-09-12"
"The hotel staff was professional and personable, and are holding on to items I left behind until I return for another stay. Great continental breakfast. We totally enjoyed our stay.2015-05-25"
"Great location and good rates. I had a nice stay. The hotel staff was friendly, and there were lots of restaurants nearby. If you're going to a Cardinals game, catch the Redbird Express nearby and leave your car behind.2018-07-03"
"The hotel was clean and well-kept. Great room with a nice view, and everything looked fresh and new. Check-in was easy, and the front desk clerks were friendly. Breakfast was just OK, and coffee wasn't available all day. I liked that a newspaper was available. I'd stay here again.2017-07-28"
"The hotel staff was incredibly helpful and friendly. The hot breakfast had some really good options. I was happy with my stay overall. Definitely a gem for the price.2015-09-14"
