"Our room was in serious need of maintenance. The folding door for the closet was off the track, so it kept opening. The sofa was dusty. The exhaust fan in the bathroom sounded like the motor was running, but the fan didn't come on. The shower made a high-pitched, squealing sound, and the sink faucet was loose. I wouldn't stay at this hotel again.2022-04-06"
"We found a hair in the bedsheet. The manual lock on the room door was broken. The toilet ran continuously until my husband fixed it. The light fixture was taped up. Not a good hotel stay.2021-06-28"
"The hotel was quiet, and the room was nice. Good, basic breakfast.2018-10-05"
"The hotel was convenient to the ball park.2022-07-19"
"The room was spacious and clean. The hotel clerks and valet were friendly and hospitable. Nice waitresses at breakfast. Limited food selection, and waits were long. Great stay overall. I'll return.2021-08-03"
"Nice, large bathroom with a separate shower and soaking tub. I had to just about beg to get amenities for the 2nd and 3rd nights of our stay. No housekeeping was offered, and both times I went to the front desk for replenishments, the hotel clerks looked shocked that I was asking for something. On a positive note, the restaurant staff was awesome.2020-08-09"
"I had a pleasant stay. The hotel room was spacious and airy, and the staff was excellent. No complaints at all. I'd left some clothes behind on a previous visit, and the employees had them waiting for me when I arrived. I'll stay here again.2022-09-10"
"The hotel room wasn't ready until almost 8 PM. I was refunded $50, but that didn't seem adequate.2022-08-08"
"Great place to stay if you're going to a Cardinals game. The hotel clerks weren't that polite, though, and the waits were long for the elevators.2018-05-20"
"Clean hotel with friendly, helpful personnel.2017-09-27"
"The room was small and didn't look clean. The parking garage was full; we were offered valet parking, but our car was put on the lowest level, which was inconvenient; we had to go down 3 flights of stairs with a newborn and 2 small kids. I was disappointed with this hotel stay.2021-09-19"
"Great location next to the Gateway Arch, and just a 10-minute walk to Busch Stadium.2019-08-02"
"The hotel charged high rates for parking, without in and out privileges. This was unacceptable.2019-03-07"
"The hotel wasn't that clean. The bathroom floor was dirty.2022-11-25"
"The hotel was beautiful, clean, and well-kept, but it was older and had creaky floors. The front desk clerk was professional and friendly. No bellhops, and there was only 1 luggage cart that we never saw.2021-08-02"
"Good experience. The room was clean, and the hotel employees were so nice. I loved it.2021-07-17"
"Close to downtown. The hotel was amazing. The room was clean and had a great view of the Arch, and the staff was helpful in every way. Definitely stay here.2018-07-05"
"The room was clean and well-kept, and the bed had plenty of pillows. The employees were the best thing about this hotel. They were kind and greeted me as soon as I arrived. They answered all my questions and offered assistance, and every person I encountered had a smile. All in all, a good experience.2018-02-08"
"The 1st clerk wouldn't give me a cot, but a different clerk was more than happy to get one for me. The elevator was broken most of the day. Don't stay at this hotel.2017-12-18"
"An excellent hotel. Nice environment. The employees were friendly and provided good service.2017-11-20"
"The furniture in my hotel room was torn up; the ottoman looked like it had been chewed on. Not satisfactory at all.2017-11-14"
"The hotel was centrally located. Welcoming atmosphere and plenty to do. The staff was friendly. We enjoyed our stay and will definitely return.2015-07-10"
"A 10-minute walk to Gateway Arch and the Cardinals stadium. The hotel had elegant furnishings and art work. Reasonable room for the location. Staff was friendly. Had to pay $12 for a 1-day membership to use the pool and athletic facilities. Parking also cost $12. Good food. I'd stay again.2015-05-29"
Upper-upscale, smoke-free, all-suite, downtown hotel
Connected to America's Center Complex - near I-44
5 floors, 212 suites
Heated indoor swimming pool
24-hour exercise room
Restaurant - lounge
Restaurant open for dinner only
Microwave and refrigerator in every suite
Free hot breakfast buffet
WiFi costs $10 per night
Parking costs $39 per night
Pet friendly hotel
More > - allows dogs and cats only - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - May 2022 < Less
"Nice experience. The hotel was clean, and the staff was accommodating.2017-09-19"
"Our room was nice, and all the hotel employees were helpful and professional. Make sure your valet parking number matches the one the front desk clerk writes down or there could be a delay while the valet locates your car. This happened to us, but everyone was helpful and pleasant.2017-08-02"
"Perfect location. The hotel was kid-friendly. Good room and great customer service. The breakfast buffet was wonderful. Nice place to stay.2017-06-12"
"Close to America's Convention Center. The hotel staff was incredibly kind and caring, from the front desk clerk who didn't laugh when I had to have the keys re-set multiple times to the housekeepers who brought extra towels to the valets who hailed cabs and spent time chatting with me while I sat outside. It was a real pleasure to stay herel2017-11-24"
"Good hotel except breakfast wasn't provided.2017-08-30"
"The hotel was nice and clean, and the staff was friendly. No vending machines, no breakfast, and no on-site parking.2017-06-07"
"The hotel seemed understaffed. We had trouble with the TV, and no one answered the front desk phone when we called. I finally went down, and the clerk said there was no one from maintenance available, so she put us in a different room. Valet parking was under construction, so we were stuck with metered parking and had to plug the meter every 2 hours.2022-11-17"
"The hotel was clean, and the service was good. The food was OK but expensive. The surrounding area was somewhat seedy.2021-04-22"
"I had an awful stay at this hotel. There was no signage directing me to the parking area. The lightbulb was hanging from one of the lamps, and the electrical outlets wouldn't hold a plug. No property information in the room. The cold water faucet was loose, and it took two hands to turn it on and off. There were no snack machines, and the on-site store closed at 9 PM. Don't stay here.2019-05-17"
"The hotel was a little pricey, but the ambiance was top-notch. The ceiling show was spectacular, and the room was well laid out.2015-11-20"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
